TaxJar Pricing, Features, Reviews & Comparison of Alternatives

TaxJar

Sales tax calculation, reporting & filing automation

4.63/5 (60 reviews)

TaxJar overview

What is TaxJar?

TaxJar automates sales tax calculations and returns, integrates with your preferred eCommerce platforms, marketplaces and carts, and determines economic nexus with a single click. Whether you're just starting out or won a spot on Shark Tank that grew your business overnight, TaxJar handles sales tax with ease, so you can put your time toward more strategic initiatives.


Reduce Risk. Whether it’s risk to the growth of your business or regulatory noncompliance, TaxJar has you covered. Automatically submit your returns to the states where you’re registered and never miss a due date; determine where you have economic nexus; know you have accurate sales tax rates at checkout.


Focus on Success. Your success is important to TaxJar. We have the needed tax expertise in-house to support you -- whether it’s current research, fast and accurate answers to your questions, or onboarding that gets you up and running fast. We’re ready to keep your employees happy and get you back to running and growing your business.


Save Time and Avoid Headaches. Outsource your sales tax management burden to TaxJar and free up valuable resource time to concentrate on more strategic revenue-generating activities. Automate tedious manual processes such as filing state returns; know your returns have been filed accurately and on time; access accurate tracking and reporting.


Simplify Sales Tax Management. From calculations to reporting to filing, TaxJar handles it all with reliability and ease. Consolidate multiple sales channels or marketplaces in a single interface; get the most out of your existing infrastructure investments and resources; improve efficiency of systems and processes; and gain peace of mind that your sales tax was done right the first time.
www.taxjar.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany

Supported languages

English
TaxJar screenshot: The TaxJar dashboard keeps users up-to-date on when their tax filings are dueTaxJar AutoFile: It's time to Automate Your Sales Tax Returns!TaxJar screenshot: Reports are generated automatically for different statesTaxJar screenshot: TaxJar offers one-click integrations with a range of marketplaces, eCommerce softwares, and shopping cartsTaxJar screenshot: Multiple nexus addresses can be added to TaxJarTaxJar screenshot: TaxJar AutoFile is available to users in any state

TaxJar reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.6
Tracy Hoeft

Calculating taxes for several states and countless municipalities is daunting, TaxJar made it easy.

Used daily for 2+ years
Reviewed 2018-03-16
Review Source: Capterra

Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us.

Pros
It handled all aspects of our sales tax needs. We used it to manage real-time calculations so we collected the correct amounts. Then we used the TaxJar service that also files the taxes with each state. When we did have questions, they had answers. This allowed us to focus on the more important aspects of our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Daven Stetson

Excellent product for most online sellers battling with interstate sales tax nexus

Used monthly for 6-12 months
Reviewed 2019-12-05
Review Source: Capterra

Overall experience has been great. It took some time to get set up because we have back sales we needed to import. But once everything was operational it saved us time each and every month.

Pros
If you are on online seller with nexus in multiple states, this software will save you time. For marketplaces like eEbay and Amazon, sales are imported automatically and you are able to set up auto-file for the states which you have Nexus and need to file.

Cons
If you sell items through an online marketplace which is a qualified "marketplace facilitator" you will currently not be able to upload items in a straightforward way with the basic account. At this point in time, they make you upgrade to the plus version before you have the features to upload items via CSV to have them report as a marketplace facilitator.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tilmann Gruber

This is one of those `invisble helpers you cannot live without.

Used daily for 1-2 years
Reviewed 2017-12-05
Review Source: Capterra

I peace of mind! All I can say.

Pros
Best support to handle sales taxes with omni channel business. Our omni channel sale tax collection is on auto pilot. It integrates flawlessly with amazon and Shopify and we haven't had any issue at all. TaxJar just does the job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Abdullah Mamun

Please do not Waste your money in this company

Used occasionally for 2+ years
Reviewed 2019-05-30
Review Source: Capterra

Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will never sign up with these guys.

Pros
I signed up with this company since the start of my business back in 2014. After signing up installation was pretty easy as all I had to do is install the plugin and few clicks it was all set. So, I never needed a human interaction. December 2018 I updated my software, since then this plugin isn't working. What that means is, this software did not collect a single tax from customer. I file my taxes quarterly. In January i logged in to get the report, that's when I discovered that tax jar is not collecting any taxes. Due to my busy schedule I couldn't contact them right away. Then when I finally did contact them by sending them an email, I did not get a response from these guys for over a month. Then I sent a follow up email beginning of this month. I am still waiting on the resolution. What is the issue you may ask? When I try to connect my store (magento 1), it gives an 301 redirects. They told me it has something to do with my server side. Hosting company saying they don't see anything wrong with my site or the server. They do not provide any phone service. So, all these communication is going on via email. Wanna hear the response time? First email sent on May 6th, didn't hear anything back from them until 2 days later. Sometimes I am going 2/3 without any response.

Cons
- No Phone Support - Email support takes 2/3 days to a week, sometimes no response - Basically no support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Maxwell Leahy

Great if you distribute taxes to multiple states

Used occasionally for free trial
Reviewed 2019-08-20
Review Source: Capterra

Pros
I had the free trial of this for my Amazon business. They recently decided that Amazon sellers need to pay tax in every state (which is crazy). So Amazon does not give you a total amount of taxes you owe every state, you would have to manually add it from the spreadsheets they provide. This is where TaxJar comes in, and it was a godsend to Amazon sellers. This was super simple to use and it showed me exactly what I owed in each state. For me, it wasn't worth having a monthly subscription because I paid state sales tax annually.

Cons
The only con of this software was the membership pricing. I wish they had a one-time use fee for people who pay sales tax annually rather than having month to month or annual fees.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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TaxJar pricing

Starting from
$19/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day free trial, no credit card required.
Basic: $19/month (billed monthly) or $17/month (billed annually) - up to 1000 transactions/month.
Plus: $49/month (billed monthly) or $44/month (billed annually) - up to 5000 transactions/month.
Premier: $99/month (billed monthly) or $89/month (billed annually) - up to 10000 transactions/month.
Contact TPS for details of Enterprise plans.

TaxJar features

API
Accounting Management
Compliance Management
Third Party Integration

Accounting Integration (155 other apps)
Activity Dashboard (188 other apps)
Audit Trail (119 other apps)
Automatic Notifications (153 other apps)
Billing & Invoicing (169 other apps)
Customizable Reporting (152 other apps)
Data Import/Export (155 other apps)
Electronic Payments (148 other apps)
Expense Tracking (147 other apps)
Invoice Management (213 other apps)
Invoice Processing (138 other apps)
Multi-Currency (144 other apps)
Real Time Data (140 other apps)
Real Time Reporting (117 other apps)
Reporting & Statistics (219 other apps)
Workflow Management (131 other apps)

Videos and tutorials

Additional information for TaxJar

Key features of TaxJar

  • Tax calculator
  • Exemption management
  • Transaction tracking
  • Tax filing
  • Origin-based & destination-based sales tax sourcing support
  • Auto-filing
  • Shipping taxability
  • Product-level taxability
  • Data upload
  • Automatic shopping cart & eCommerce sync
  • One-click marketplace & cart connectors
  • Sales tax calculations
  • API
  • State & local sales tax reports
View All Features

Benefits

Seamless and Automatic Filing. TaxJar AutoFile automatically submits your returns to the states where you’re registered and ensures you never miss a due date.

Right Rate, Every Time. ZIP code rates don’t provide the level of accuracy you need for accurate collection. With TaxJar Address Validation, you can rely on “rooftop-level” calculations to ensure that the exact address corresponds to the right rate.

Return-Ready, Jurisdiction-Level Reporting. TaxJar save hours on sales tax filings by organizing sales data into easy-to-read, exportable, return-ready state reports. Reports include unlimited shopping cart integrations.

Real-time Sales Tax Rates and Calculations. TaxJar SmartCalcs instantly provides you with accurate sales tax rates at checkout.

Economic Nexus Checker. Import your sales data into TaxJar to determine where your sales have exceeded economic threshold in each state. Recommended next steps provide guidance on how to begin complying with sales tax in any new state.

Peak Season Traffic Management. TaxJar can handle and scale with any uptick in demand increase, such as seasonality or special deals.

Out-of-the-Box eCommerce Platform Integrations. Your business is multi-channel, so your tax engine should be too. In addition to our API, TaxJar offers one-click integrations with NetSuite, Stripe, Magento, Shopify, Walmart, Amazon, BigCommerce, Ecwid, WooCommerce, Squarespace, Square, and Etsy. Additional third-party integrations are also available and certified by TaxJar’s development team.

Truly Human Support. A TaxJar expert will guide you through the onboarding process and be ready to help any time. Enjoy 24/7 support and prioritized queues for email conversations.

Get Up and Running, Fast. Dedicated go-live and technical onboarding accelerates the time it takes to get up and running (typically within 7 days) and successfully using TaxJar. Centralized portal tracks go-live project timelines, deliverables and communication to ensure your success. Never wait for us to schedule your implementation and get started when you’re ready.

Dedicated Account Manager. Your TaxJar liaison will work with you to understand your specific and complex sales tax needs, and partner with you to go that extra mile when you need it.