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Vertex vs hellotax Comparison

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Overview

Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful...

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

5000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

77

5

4

3

2

1

35

29

13

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

72

5

4

3

2

1

59

9

0

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product.
The customer service people are also exceptionally friendly and the Exchange provides a great opportunity to network with them and fellow colleagues.
Vertex Cloud has a very easy to use and comprehensive user interface, a robust product mapping capability, and the ability to user test within the interface.

Pros

We were impressed with quick service for obtaining VAT number for Belgium. We feel all our inquiries are promptly handled with great care and professionalism.
Very good, competent and fast customer service. Very good value for money.
Hellotax is not only about the perfect software, the personal help you get is from another level. They have created the total package, so you can keep focussing on your sales.

Cons

It is difficult to use and the main is search does not work as intended and backspace. There are some forms where these two mentioned don't work and highly difficult in terms of usage.
There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged.
Heavy users of this application will find this very frustrating.

Cons

Some of the error messages on hellotax are crytic and we had no idea what was wrong with uploaded data.
After that we switched to another provider, where things went just as badly. Nothing worked, communication was extremely poor.
At the beginning we had some problems with our account. The mail communication were blocked.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features27
  • API
  • Ad hoc Reporting
  • Address Validation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Billing & Invoicing
  • Compliance Management
  • Consumer Use Tax
  • Corporate/Business
  • Dashboard Creation
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Deadline Management
  • Document Management
  • Due Date Tracking
  • Electronic Filing
  • Electronic Submission
  • Exception Notification
  • Exemption Management
  • Invoice Management
  • Multi-Currency
  • Multiple User Accounts
  • Process/Workflow Automation
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Secure Data Storage
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Forms
  • Tax Management
  • Tax Planning
  • Taxability Verification
  • Third-Party Integrations
  • Transaction Tracking
  • Value Added Tax (VAT)
  • Total features27
  • API
  • Ad hoc Reporting
  • Address Validation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Billing & Invoicing
  • Compliance Management
  • Consumer Use Tax
  • Corporate/Business
  • Dashboard Creation
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Deadline Management
  • Document Management
  • Due Date Tracking
  • Electronic Filing
  • Electronic Submission
  • Exception Notification
  • Exemption Management
  • Invoice Management
  • Multi-Currency
  • Multiple User Accounts
  • Process/Workflow Automation
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Secure Data Storage
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Forms
  • Tax Management
  • Tax Planning
  • Taxability Verification
  • Third-Party Integrations
  • Transaction Tracking
  • Value Added Tax (VAT)

Integrations

  • Total integrations13
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

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