Utilitybilling is a full featured utilities billing software suitable for small startups up to companies with over 100,000 customers that serve small cities and rural water and electricity systems. The platform offers metered, stepped, and flat rate billing, with streamlined payment and meter reading entry. Users can setup automated email payment reminders, view reports, and even work while on the go using the mobile app.
Utilitybilling CRM (customer relationship management) module helps keep track of customers, meters and payments in a single location. The customer portal allows customers to view their usage and pay bills online. Organizations can use the four-step billing wizard to email bills to clients, as well as send custom reminders and collections notices automatically. Template auto-reminders can be customized to suit any style message.
Meter reading functionality enables automated billing feeds utilizing standard meter formats, including manual meter entry for recording usage reads one at a time. Users can perform simple flat rate billing of water, stepped rated rate, time of use rating of electricity, and other metered services. Utilitybilling rates data from internet, telephone calls and electricity, creating more revenue and growth opportunities.
The solution provides a dashboard and monthly or quarterly reporting to help organizations understand how the business is performing. Users can get aged receivables, reports on revenue, collections, meter readings, customer reports, and more. Utilitybilling provides a cloud-based product including interface modules for QuickBooks and most AMR systems.