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AscendTMS
5
322
4
35
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free Logistics, shipping, and freight management software
Table of Contents
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AscendTMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AscendTMS overview
Based on 366 verified user reviews
What is AscendTMS?
By industry, AscendTMS reviewers are most commonly professionals in transportation/trucking/railroad (70%). The most frequent use case for AscendTMS cited by reviewers is transportation management (66% of reviewers).
What do users say about AscendTMS pricing?
Most reviewers indicate that AscendTMS delivers strong value for money, citing its affordability and feature-rich offering. They appreciate the free option and cost-effectiveness for startups. Some reviewers feel add-ons can become expensive.
AscendTMS’s user interface
AscendTMS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about AscendTMS?
Reviewers feel AscendTMS is user-friendly, with intuitive navigation and helpful dashboards that streamline logistics tasks. They appreciate its robust features, frequent updates, and integrations with load boards, factoring, and accounting platforms, which save time and reduce manual entry. They find pricing affordable compared to other TMS solutions, and value the responsive customer support and accessible training resources. They report that onboarding carriers and managing loads is straightforward, and that the system adapts well as their business grows.
Some say AscendTMS can be slow at times, with occasional glitches and a learning curve for new users. They note limitations like difficulty toggling between accounts, lack of multiple tabs, and missing mobile app functionality. They mention that certain features could be improved, such as bulk document downloads and more comprehensive carrier management tools, but feel the support team addresses issues quickly.
Select to learn more
Who uses AscendTMS?
Based on 366 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AscendTMS's key features
Most critical features, based on insights from AscendTMS users:
All AscendTMS features
Features rating:
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AscendTMS
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99
/user
Per month
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AscendTMS pricing
Pricing plans
Pricing details:
User opinions about AscendTMS price and value
Value for money rating:
Of 34 reviews that provide robust commentary on AscendTMS's price and value, mention it in a positive light.
Most reviewers indicate that AscendTMS offers strong value for money, highlighting its affordability compared to other TMS solutions and noting that it includes a wide range of features at a low cost. They appreciate the availability of a free option and the ability to try the software before committing. Users think the product is especially cost-effective for startups and small businesses, with no hidden hardware costs and frequent feature updates at no extra charge. Some reviewers feel that certain add-ons or credits can become expensive and wish for more competitive pricing as their teams grow.
, and
AscendTMS integrations (3)
Integrations rated by users
We looked at 366 user reviews to identify which products are mentioned as AscendTMS integrations and how users feel about them.
Integration rating: 4.8 (8)
Integration rating: 5.0 (6)
“Helps us streamline all”
Jay V.
Managing Director
Integration rating: 4.7 (4)
“Also helps streamline all”
Jay V.
Managing Director
Integration rating: 5.0 (4)
“Motive was integrated to help build out the transport scheduler in order to get visibility of our delivery trucks in relation to the orders that were assigned to their journeys.”
Dave M.
Operations Manager
Integration rating: 5.0 (4)
AscendTMS customer support
What do users say about AscendTMS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AscendTMS customer support.
Widespread user sentiment highlights AscendTMS support as fast, responsive, and consistently helpful when issues arise.
A fair number of users praise the support team's patience and willingness to guide them through learning and troubleshooting.
Multiple users value the availability of knowledgeable staff and various training options to become proficient with the software.
Common user feedback notes that support is easily accessible, with human contact preferred over automated systems.
Support options
Training options
To see what individual users say about AscendTMS's customer support, check out the review snippets below.
“That the customer support team is speedy in response, and extremely patient in teaching users how to use the product.”
Michael A.
Owner
“Support is amazing and they offer various options for training so that you can become a power user of the software in no time.”
Jarvis J.
Freight Broker Agent
AscendTMS FAQs
Q. What is AscendTMS used for?
AscendTMS is a logistics and shipping management software that helps businesses of all sizes streamline operations related to dispatching, accounting, commissions, asset management, and more on a centralized platform. The automated workflow engine uses an If This Then That (IFTTT) algorithm to update load details and statuses and send notifications to staff members. AscendTMS’s load financial module lets supervisors add budgets and expenses to specific loads and monitor overall profit or loss across certain time periods. The route optimization functionality lets team leaders add or edit pickups and drop-offs, calculate traveled distances, and generate ETAs based on weather and traffic conditions. Managers can configure commissions for certain activities and calculate payroll based on multiple methodologies, including pay per mile, hourly, per case, per pallet, and more. It also provides a built-in messaging tool, which lets team members send and receive messages from within the platform, facilitating quick communication across the organization. AscendTMS comes with an API, which allows organizations to integrate the system with several third-party solutions. It offers electronic data interchange (EDI) capabilities, which let shippers, carriers, and brokers exchange documents, including tenders and invoices. Administrators can set up branch, department, location, or agency based access rights, restricting stakeholder access to specific information.
Q. Does AscendTMS support mobile devices?
AscendTMS supports the following devices:
Android, iPhone, iPad
Q. What level of support does AscendTMS offer?
AscendTMS offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
