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CivicTrack

Collaborate, Track, Trace and resolve issues

Table of Contents

CivicTrack - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

CivicTrack overview

What is CivicTrack ?

Designed by constituency offices specifically to assist in their administrative efforts, CivicTrack is a constituent case management tool.

CivicTrack includes multilevel search capabilities, activity tracking, follow-up assignment, and task scheduling. All features are available simultaneously across multiple offices operating on a single real-time database.

Starting price

46per user /
per month

Alternatives

with better value for money

CivicTrack ’s user interface

Ease of use rating:

4.1

(20)

CivicTrack reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.65/10

Rating distribution

Pros

“The program is easy to use. It provides accurate fields and good note taking abilities.”

Miriam N.

Case Manager

“It's very useful to run reports based on topic or specific street should there be a matter of interest that we need to gage and address many people at once.”

Eva H.

Executive Assistant

“The intergration was good. Customer service responds most times and is receptive to suggections.”

Jaclyn P.

Chief of Staff

Cons

“There is also a strange glitch where the "Cancel or Leave" buttons pop up for no reason.”

Sharon D.

Constituency Assistant

“I can only access a contact by searching up their exact name which is very limited.”

Madeleine G.

Communications Coordinator

“Needs to have a way to combat duplicates in the system.”

Madeleine G.

Communications Coordinator

Who uses CivicTrack ?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration

Political Organization

Consumer Services

Public Policy

Use cases

Social Work Case Management

Government

Nonprofit CRM

CivicTrack 's key features

Most critical features, based on insights from CivicTrack users:

Case notes

4.2

(13)

Client management

3.9

(13)

Document management

4.0

(12)

Reporting & statistics

3.6

(11)

Case management

4.3

(10)

Access controls/permissions

4.2

(9)

All CivicTrack features

Features rating:

3.8

(20)

Workflow management

4.0

(2)

Activity tracking

5.0

(1)

Performance metrics

4.5

(2)

Reminders

3.0

(7)

Task management

5.0

(1)

Activity dashboard

5.0

(2)

API

4.0

(4)

Task scheduling

(0)

Ad hoc reporting

(0)

Scheduling

(0)

Role-Based permissions

(0)

Reporting/Analytics

(0)

Administrative Reporting

(0)

Records management

(0)

Progress tracking

(0)

Process/Workflow automation

(0)

Alerts/Escalation

(0)

Interaction tracking

(0)

For nonprofits

(0)

For government

(0)

Employee management

(0)

Email management

(0)

Electronic signature

(0)

Drag & drop

(0)

Donor management

(0)

Document storage

(0)

Data import/export

(0)

Customizable reports

(0)

Customizable fields

(0)

Customer database

(0)

CRM

(0)

Contact management

(0)

Contact database

(0)

Communication management

(0)

Collaboration tools

(0)

CivicTrack alternatives

CivicTrack

4.1

(20)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.8

Value for Money

4.3

Customer Support

4.7

Mitratech INSZoom

3.5

(4)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

3.3

Features

3.5

Value for Money

3.0

Customer Support

4.0

BehaveHealth Platform

4.9

(12)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.8

Tithe.ly

4.7

(690)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.6

CivicTrack pricing

Value for money rating:

4.3

(20)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about CivicTrack price and value

Value for money rating:

4.3

(20)

To see what individual users think of CivicTrack 's price and value, check out the review snippets below.

“The program is easy to use. It provides accurate fields and good note taking abilities.”

Miriam N.

Case Manager

“It's very useful to run reports based on topic or specific street should there be a matter of interest that we need to gage and address many people at once.”

Eva H.

Executive Assistant