getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CharityTracker vs CivicTrack Comparison (2026)

Add to Compare

Compare similar apps

Donorbox logo

Donorbox

4.8

DonorPerfect logo

DonorPerfect

4.5

Givebutter logo

Givebutter

4.8

Good recommendations?

CharityTracker logo

CharityTracker

CivicTrack  logo

CivicTrack

Overview

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record and report interactions with clients, case notes, set goals & measure outcomes, perform assessments, make referrals and more! Helping you positively transform lives.

Managing constituency casework can be difficult, CivicTrack makes it easier.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

46

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1K

5

4

3

2

1

647

342

65

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.1

20

5

4

3

2

1

7

9

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

“Ultimately, CharityTracker empowers us to refine our strategies and develop best practices that make our collective support more effective and responsive to community needs.”
CL

Cathy L.

Program Director

“We can add more customized forms and I'm grateful CharityTracker has that flexibility.”
SB

Shayna B.

Residence Director

“CharityTracker was ready to be used immediately and had all the basic functions we needed to move our paper files online .”
SB

Shayna B.

Residence Director

Pros

“Access control very flexible and you can easily add/remove/modify rights for users as needed.”
Verified reviewer profile picture

Patrick C.

Chief of Staff

Cons

“It is currently not possible for the same staff member to be an Agency Administrator in multiple agencies, thus increasing the risk of a referral not going through if a staff member is out of the office.”
MS

Miranda S.

Data Analyst

“Searching for a client's name can be challenging when variations in spelling occur but not all of them are appear as a choice.”
SG

Sherri G.

Executive Director

“It is a very useful tool for those of us charged with working with indigent individuals but it has been so poorly adopted by area charities that it makes the work frustrating.”
GH

Greg H.

Worship and Outreach Pastor

Cons

“Not the most user friendly in terms of changing titles/less used features.”
RR

Ryan R.

Senior Constituency Assistant

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Bed Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • For Government
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Interaction Tracking
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Performance Metrics
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Workflow Automation
  • Workflow Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Bed Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • For Government
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Interaction Tracking
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Performance Metrics
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations1
  • Oasis Insight
  • Total integrationsN/A
  • Oasis Insight

Alternatives

Explore similar apps