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CharityTracker vs CivicTrack Comparison (2026)
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Good recommendations?

CharityTracker
5
647
4
342
3
65
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CivicTrack
5
7
4
9
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record and report interactions with clients, case notes, set goals & measure outcomes, perform assessments, make referrals and more! Helping you positively transform lives.
Managing constituency casework can be difficult, CivicTrack makes it easier.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
1K
5
4
3
2
1
647
342
65
7
2
- Value for money
- Ease of use
- Features
- Customer support
4.1
20
5
4
3
2
1
7
9
3
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Cathy L.
Program Director
Shayna B.
Residence Director
Shayna B.
Residence Director
Pros

Patrick C.
Chief of Staff
Cons
Miranda S.
Data Analyst
Sherri G.
Executive Director
Greg H.
Worship and Outreach Pastor
Cons
Ryan R.
Senior Constituency Assistant
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features93
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Attendance Management
- Bed Management
- CRM
- Calendar Management
- Care Plan Management
- Case List Management
- Case Management
- Case Notes
- Charting
- Child Welfare Management
- Client Management
- Client Portal
- Clinical Assessment Tool
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Data Collection
- Data Import/Export
- Document Management
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Employee Management
- For Government
- For Nonprofits
- For Religious Organizations
- Forms Management
- Fundraising Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Intake Management
- Interaction Tracking
- Inventory Tracking
- Medical History Records
- Member Communication
- Member Database
- Membership Management
- Mobile Access
- Multi-Factor Authentication
- Multi-Location
- Online Calendar
- Patient Intake
- Patient Management
- Patient Records Management
- Performance Metrics
- Program Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Project Time Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Records Management
- Referral Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Tracking
- Training Management
- Treatment Planning
- Volunteer Management
- Wait List Management
- Workflow Automation
- Workflow Management
- Total features41
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Attendance Management
- Bed Management
- CRM
- Calendar Management
- Care Plan Management
- Case List Management
- Case Management
- Case Notes
- Charting
- Child Welfare Management
- Client Management
- Client Portal
- Clinical Assessment Tool
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Data Collection
- Data Import/Export
- Document Management
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Employee Management
- For Government
- For Nonprofits
- For Religious Organizations
- Forms Management
- Fundraising Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Intake Management
- Interaction Tracking
- Inventory Tracking
- Medical History Records
- Member Communication
- Member Database
- Membership Management
- Mobile Access
- Multi-Factor Authentication
- Multi-Location
- Online Calendar
- Patient Intake
- Patient Management
- Patient Records Management
- Performance Metrics
- Program Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Project Time Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Records Management
- Referral Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Tracking
- Training Management
- Treatment Planning
- Volunteer Management
- Wait List Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations1
- Oasis Insight
- Total integrationsN/A
- Oasis Insight
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