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Collaborate vs Astalty Comparison (2026)

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Collaborate

Astalty

Overview

Collaborate is human services case management software for victim services, youth programs, family centers, and more. It's used by non-profits and municipal agencies to streamline data collection and reporting, from basic demographics to complex funder reports.

Astalty is NDIS software for Australian disability service providers. Trusted by 1,500+ businesses, it handles scheduling, rostering, support coordination, participant records, invoicing, and compliance in one platform. Built for the NDIS, not adapted from generic software.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.8

200

161

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“The platform is relatively easy to learn and provides a straightforward way for our commercial insurance team to collaborate and stay organized.”

michael k.

Account Manager

“It would be helpful to have that training or access option communicated more clearly.”

Katelen B.

Data and Communications Coordinator

“Difficult to make reports if there are many items with slight variations in names.”

Elizabeth P.

VP of Clinical and Trauma Informed Services

Pros

“Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information.”

Melissa O.

NDIS Support Coordinator

“It combines case management, billing, documentation, and client management into one easy-to-use platform, saving significant time and improving workflow efficiency.”

Marie L.

Support coordinator

“Eg, you will get a notification both via email and in the system, you open the task and it will only display the client details and a sub header but not a detail information regarding what it is you are needing to tick off in that notification. -”

Manal K.

NDIS Support Coordinator

Cons

“Collaborate is not user friendly and there are things that could be streamlined to make it easier (ie: being able to copy things like allegations, addresses, and phone numbers between associated cases; being able to upload multiple documents at a time, or copy documents to associated cases; instead of having to click through multiple tabs to view all the information on the chart and wait for the page to load, just have it all listed on one page.”

Lisa G.

Child Advocacy Center Coordinator

Cons

“The rostering and shift management features are a bit basic. If you are managing a massive, distributed team, it lacks some of the more advanced features like automated worker matching or open shift bidding that purely rostering focused platforms offer.”

Leah K.

Founder

“The app doesn’t currently allow multiple pages to be open at once, which can slow things down a bit—so I tend to use it on a browser instead, where I can have multiple tabs open.”

Sarah S.

support Coordinator

“The organisation of 'resources' and documents within participant profiles isn't the best - at the moment categories need to be applied and filters need to be used to search for the required documents.”

Nas N.

Operation Manager