Collaborate Pricing, Features, Reviews and Alternatives

It is easy to navigate, and user friendly.

There wasn't anything specific that I liked least about it.

Thanks for the review, Nami! We're happy to hear you find Collaborate to be user friendly, and that the recent updates are serving your team well. We look forward to continuing to refine your application as requirements change.

This software is a powerful tool through which to manage and track cases and related documents. It captures a vast amount of information, and issues reports on any type of measurements. Most importantly, its customer service and support are top-notch and the best I have experienced in any industry. They are friendly, responsive, and extremely quick to answer any question or resolve any issue.

There is a bit of a learning curve in terms of understanding how to enter cases and run reports. However, Collaborate provides plenty of training and support to assist with this.

Thanks for the review, Erin! We're happy to know you're finding value in the software and support provided. It's our goal to continue to empower you and your centers to make a big impact across the state.

Collaborate captures a lot of useful data.

Having to run multiple reports to get data. I’d like to be able to pull 1 report by staff member (or multiple staff members) that tells us the number of clients and services in an identified period. The Collaborate calendar doesn’t integrate with Google.

Collaborate is highly customizable and is designed from a reporting perspective, meaning the system is built to deliver on reporting requirements from grants and funding sources, as well as to provide meaningful insight. The pre-built reports for VOCA were a key selling point for us, even though VOCA funding is only a portion of our overall program funding mix.

Collaborate is highly customizable, so if you are clear about what you want/need in a system, then designing is a real struggle. The philosophical approach to "case" instead of "client" continues to be challenging for us in training new users who have experience with other systems. The user interface isn't great compared to other turnkey programs (Therapy Notes, for example), but the tradeoff is much more sophisticated design potential.

Thanks so much for the review, Jennifer! We're happy to hear you're getting the software and support you need to help quantify your important work, and we enjoy working with you as the system continues to evolve. We'll follow up with you regarding cases vs. clients to see how we can make that clearer for your users.

Collaborate has allowed us to become a paperless office! With customized forms, each discipline is able to document their work easily and accurately and sharing and track information is super easy! I love that Collaborate is always coming out with new updates that all users can enjoy. Collaborate staff are also amazing to work with!!

Collaborate reports have great accuracy, however they require Collaborate staff to create reports, since it is not user friendly to create or update reports. It is sometimes difficult to view or read through a client's entire history in the system due to documents being under different case numbers and not having a way to show the client's entire history on one screen.

Thanks for reviewing Collaborate, Kelli! Going paperless is a huge benefit of using Collaborate, as you mentioned. Be sure to take advantage of our complimentary 1-on-1 monthly Reports Consultations with our experts to learn more about creating your own Reports, and to keep them updated as funder requirements change.