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Collaborate
5
29
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Case management software for social service organizations
Table of Contents
Collaborate - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Collaborate overview
What is Collaborate?
Collaborate is a customizable, HIPAA-compliant case management platform built for non-profits and social services agencies, including child advocacy centers and multi-agency networks. It brings intake, case history, medical exam and test result records, referrals, and custom reporting into one secure, web-based system. Hotline intakes can convert into full case records, while a Referral Module manages internal and external referrals across programs. Intake data maps directly to funder reports, so agencies get credit for every client served. Optional modules like Document Queue and Document Templates add further flexibility, and Collaborate for Networks enables secure data sharing between organizations.
Starting price
Alternatives
Collaborate’s user interface
Collaborate reviews
Overall rating
4.6
/5
46
Positive reviews
76
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.76/10
5
4
3
2
1
29
15
2
0
0
michael k.
Account Manager
Katelen B.
Data and Communications Coordinator
Elizabeth P.
VP of Clinical and Trauma Informed Services
Lisa G.
Child Advocacy Center Coordinator
Who uses Collaborate?
Based on 46 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Collaborate's key features
Most critical features, based on insights from Collaborate users:
All Collaborate features
Features rating:
Collaborate alternatives
Collaborate
Starting from
No pricing info
FieldWorker
Starting from
39.95
/user
Per month
CharityTracker
Starting from
20
/user
Per month
Sumac
Starting from
179
Per month
Collaborate pricing
Value for money rating:
Starting from
No pricing info
User opinions about Collaborate price and value
Value for money rating:
To see what individual users think of Collaborate's price and value, check out the review snippets below.
michael k.
Account Manager
Katelen B.
Data and Communications Coordinator
Collaborate support options
Typical customers
Platforms supported
Support options
Training options
Collaborate FAQs
Collaborate has the following typical customers:
Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does Collaborate offer?
Collaborate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat