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Astalty Logo

NDIS software built for Australian disability providers.

Table of Contents

Astalty - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Astalty overview

Based on 193 verified user reviews

What is Astalty?

Astalty is a social work case management tool with key features that include case notes, document management, customizable reports, and more.

Who uses Astalty?

By industry, Astalty reviewers are most commonly professionals in individual & family services (28%). The most frequent use case for Astalty cited by reviewers is social work case management (66% of reviewers).

Starting price

30per user /
per month

Alternatives

with better value for money

Astalty’s user interface

Ease of use rating:

Astalty reviews

Overall rating

4.8

/5

193

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.92/10
Rating distribution

5

4

3

2

1

156

37

0

0

0

Pros
“Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information.”
MO

Melissa O.

NDIS Support Coordinator

“It combines case management, billing, documentation, and client management into one easy-to-use platform, saving significant time and improving workflow efficiency.”
ML

Marie L.

Support coordinator

“Eg, you will get a notification both via email and in the system, you open the task and it will only display the client details and a sub header but not a detail information regarding what it is you are needing to tick off in that notification. -”
MK

Manal K.

NDIS Support Coordinator

Cons
“The app doesn’t currently allow multiple pages to be open at once, which can slow things down a bit—so I tend to use it on a browser instead, where I can have multiple tabs open.”
SS

Sarah S.

support Coordinator

“The organisation of 'resources' and documents within participant profiles isn't the best - at the moment categories need to be applied and filters need to be used to search for the required documents.”
NN

Nas N.

Operation Manager

“The software is not set up for using without billing for different payment tier, such as interfacing with other accounting software.”
KN

Kaz N.

Support Coordinator-Disability

Who uses Astalty?

Based on 193 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Individual & Family Services
Health, Wellness and Fitness
Mental Health Care
Others

Use cases

Social Work Case Management
Workforce Management
Home Health Care

Astalty's key features

Most critical features, based on insights from Astalty users:

Case notes
Client management
Document management
Goal setting/tracking
Scheduling

All Astalty features

Features rating:

Ad hoc reporting
Calendar management
Case management
Case notes
Client management
Collaboration tools
Communication management
Compliance management
Contact database
Contact management
Customizable fields
Customizable reports
Dashboard creation
Document management
Document storage
Email alerts
Employee database
Employee scheduling
Goal setting/tracking
Home health care management
Labor forecasting
Monitoring
Progress reports
Progress tracking
Referral management
Referral tracking
Reminders
Reporting & statistics
Scheduling
Task management
Task scheduling
Time & attendance
Workflow management

Astalty alternatives

Astalty logo

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30

/user

Per month

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FieldWorker logo
visit website

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39.95

/user

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Collaborate logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Astalty pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Support Worker

30

/user

Per month

Standard User

64

/user

Per month

User opinions about Astalty price and value

Value for money rating:

To see what individual users think of Astalty's price and value, check out the review snippets below.

“Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information.”
MO

Melissa O.

NDIS Support Coordinator

“It combines case management, billing, documentation, and client management into one easy-to-use platform, saving significant time and improving workflow efficiency.”
ML

Marie L.

Support coordinator

Astalty integrations (4)

Integrations rated by users

We looked at 193 user reviews to identify which products are mentioned as Astalty integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.9 (48)

Primary financial system - needed to be seamless two-way integration.

Verified reviewer profile picture

Brett M.

Business Services Manager

Integration rating: 4.1 (11)

Docusign logo
Docusign

Integration rating: 4.8 (11)

Integration rating: 4.5 (6)

We primarily use SalesBlink for initial cold outreach and lead generation rather than booking meetings directly within the platform, so calendar syncing is simply less critical for our specific daily workflow.

JS

Javier S.

Founder

Astalty support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Webinars
Live Online
In Person
Documentation
Videos

Astalty FAQs

Q. Who are the typical users of Astalty?

Astalty has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Astalty used for?

Running an NDIS business means managing rosters, keeping participants on track, processing invoices, and staying compliant, often at the same time. When something slips through the cracks, it costs time, money, or both. Astalty brings everything together in one platform, built specifically for Australian NDIS providers. Scheduling and Rostering Create and manage rosters with built-in SCHADS award compliance. Smart scheduling matches support workers to shifts based on availability, skills, location, and participant preferences. Built-in alerts flag overtime, broken shifts, daily cap breaches, and allowance issues before you publish. Real-time notifications keep support workers informed the moment a shift changes. GPS clock-in and clock-out delivers accurate timesheets without manual follow-up. Managers can view and update the full roster from their phone, make scheduling changes, and cancel supports in real time. Support Coordination Task boards, goal tracking, budget monitoring, and NDIS plan tracking give support coordinators complete visibility over their caseload. Track progress against participant goals, monitor plan budgets in real time, and manage multiple participants without anything falling through the cracks. Pre-built NDIS templates auto-populate from participant records, eliminating double-handling. Service agreements, progress reports, and plan reviews are all managed from one place. Participant Management Maintain complete participant profiles including NDIS plans, goals, support needs, medical information, and documentation history. E-signatures reduce paperwork and automated alerts ensure compliance tasks and reviews are never missed. A dedicated compliance dashboard keeps your organisation audit-ready, with incident management, risk monitoring, and documentation tracking built in. Invoicing and PRODA Generate NDIS-ready bulk upload files and process billing without the manual work. Astalty's invoicing is built around NDIS billing requirements, reducing errors and saving hours every fortnight. Timesheets flow directly through to Xero. Whether processing a handful of participants or hundreds of line items, invoicing in Astalty is fast, accurate, and ready for PRODA submission. Mobile App for Support Workers Support workers access everything from their phone without a desktop login. View rosters and upcoming shifts, log progress notes, read previous case notes, chat with the team through in-app messaging, upload documents including NDIS Worker Screening checks, update availability and leave, and clock in and out with GPS. Everything is logged, timestamped, and synced in real time. Security and Compliance ISO 27001 certified. All data is hosted on Australian servers. Strict procedures ensure participant data never leaves Australian borders. Astalty is built for providers operating in a regulated environment where data security is non-negotiable. Who Astalty is Built For Astalty serves providers across every NDIS service type, including supported independent living (SIL), short-term accommodation and respite, support coordination, allied health, community access, in-home support, recovery coaching, early childhood intervention, and behaviour support. From small teams to large multi-site organisations. 300+ five-star Google reviews. Built for the NDIS. Not forced into it.


Q. Does Astalty support mobile devices?

Astalty supports the following devices:
Android, iPhone


Q. What level of support does Astalty offer?

Astalty offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

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