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KWI Logo

Retail industry's turnkey omnichannel POS.

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KWI - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

KWI overview

What is KWI?

KWI is an omnichannel and unified commerce platform solution designed to optimize the customer experience. The platform combines POS, merchandising, eCommerce, CRM, and order management capabilities into a single integrated system.

KWI offers a native iOS POS application that is configurable to meet retailers' needs. It can handle complex payments, provide customer insights and analytics, enable store operations, allow upgrades, and support internationalization. Additionally, KWI focuses on key retail capabilities - from pricing and promotions to customer experiences and merchandising. The platform aims to convert shoppers into loyal buyers by empowering sales associates with a complete view of the customer.

Starting price


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KWI’s user interface

Ease of use rating:

KWI reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

KWI's key features

Most critical features, based on insights from KWI users:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode recognition
Barcode/Ticket scanning
Cash management
Commission management
Credit card processing

All KWI features

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode recognition
Barcode/Ticket scanning
Cash management
Commission management
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customizable reports
Data import/export
Data synchronization
Discount management
eCommerce management
Electronic payments
Electronic signature
Employee management
For retail
Gift card management
Inventory management
Inventory replenishment
Inventory tracking
Loyalty program
Multi-Currency
Multi-Location
Offline access
Ordering automation
Order management
Payment processing
Point of sale (pos)
Pricing management
Product catalog
Promotions management
Purchase order management
Real-Time data
Real-Time reporting
Real-Time updates
Receipt management
Reporting & statistics
Retail inventory management
Retail management
Retail pos
Returns management
Returns tracking
Sales order management
Sales reports
Sales tax management
Sales trend analysis
Stock management
Third-Party integrations
Touch screen
Transaction history

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KWI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Documentation
In Person
Videos

KWI FAQs

Q. Who are the typical users of KWI?

KWI has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. Does KWI support mobile devices?

KWI supports the following devices:
iPad, iPhone


Q. What level of support does KWI offer?

KWI offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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