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Lateral Logo

AI-enabled decision engine

Table of Contents

Lateral - 2026 Pricing, Features, Reviews & Alternatives

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Lateral overview

What is Lateral?

Lateral Technology's powerful AI-driven software platform streamlines business operations to drive efficiencies across organizations. Its suite of CRM and case management software serves institutions across government, legal, collection department, contact centers, and finance by automating manual tasks.

Lateral is a collection software for council tax debt recovery and local authority debt recovery. Built on advanced workflow automation and omnichannel VoIP and telephony solutions, it supports the entire lifecycle.

Key benefits of using Lateral

No matter which module you're looking for, Lateral Technology offers:
Unlimited real-time & historical performance reporting on every aspect of your business performance
Easy-to-use, practical and fast to be trained on
Supported by excellent resources and on-going development

Starting price

50per user /
per month

Alternatives

with better value for money

Lateral’s user interface

Ease of use rating:

Lateral reviews

Overall rating

5.0

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Lateral's features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Audit management
Auto-Dialer
Automated notices
Automated scheduling
Billing & invoicing
Borrower management
Budgeting/Forecasting
Business process automation
Calendar management
Call recording
Callback scheduling
Case notes
Client management
Client portal
Collaboration tools
Collection agencies
Communication management
Compliance management
Contact management
Contract/License management
Credit card processing
Credit reporting
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data visualization
Deadline management
Docket management
Document management
Drag & drop
Electronic payments
Email management
Email templates
Employee management
Full text search
Historical reporting
In-House collections
Invoice management
Monitoring
Multi-Channel communication
Multi-Currency
Multiple payment options
Multiple user accounts
Partial payments
Payment collection
Payment plans
Performance metrics
Purchasing & receiving
Real-Time analytics
Real-Time reporting
Real-Time updates
Records management
Reminders
Reporting & statistics
Risk assessment
Search/Filter
Self service portal
SSL security
Task management
Template management
Third-Party integrations
Transaction management
User management
Utility billing
Work order management
Workflow management

Lateral alternatives

Lateral logo

Starting from

50

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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25

Per month

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Features
Value for Money
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ACE logo
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975

Per month

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Features
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Customer Support
Xakia  logo
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100

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Lateral pricing

Value for money rating:

Starting from

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Lateral price and value

Value for money rating:

Lateral support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat
FAQs/Forum

Training options

In Person
Live Online
Documentation
Webinars
Videos

Lateral FAQs

Q. What type of pricing plans does Lateral offer?

Lateral has the following pricing plans:
Starting from: £50.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Lateral?

Lateral has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Lateral support?

Lateral supports the following languages:
English, French, German, Polish


Q. Does Lateral support mobile devices?

Lateral supports the following devices:
Android, iPad, iPhone


Q. Does Lateral offer an API?

Yes, Lateral has an API available for use.


Q. What level of support does Lateral offer?

Lateral offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum

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