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Xakia

Xakia - matter management software for in-house legal teams.

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Xakia Pricing, Features, Reviews and Alternatives

Xakia product overview

Price starts from

$

55

/momonth
Per User

What is Xakia ?

Xakia is an in-house legal management software, which centralizes information for a simple, single source of truth, helping your team stay on top of workloads, deadlines, and priorities. No more spreadsheets! Keep everything together and ensure nothing slips through the cracks.

Key benefits of using Xakia

• Xakia provides a single interface for in-house legal teams to organize and manage all of their matters, including deadlines, tasks, updates and costs.

• Receive, review, triage and assign matters with Xakia’s simple legal intake tool, providing immediate process improvements without an enormous change-management program.

• Interactive dashboards and reports available out-of-the-box provide immediate clarity and communication about the legal work landscape to identify opportunities for productivity improvements.

• Gain visibility into the Legal Department budget and spend with Xakia’s expense management tools to receive, review and approve or reject invoices for analysis at the matter, category, firm and whole of budget level.

• Easily track disputes and contracts by parties, key dates, key clauses, documents, outcomes and more and then have the aggregated analytics displayed in clear dashboards and reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

Xakia pricing information

Value for money

4.9

/5

37

Price starts from

$

55

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Xakia features

Functionality

4.7

/5

37
Total Features32 3 categories

Most valued features by users

Document Management
Task Management
Case Management
Document Storage
Access Controls/Permissions
Calendar Management
Alerts/Notifications
Client Management

Xakia users reviews

Overall rating

4.9

/5

37

Positive reviews

97%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.66/10
Rating distribution

5

4

3

2

1

35

1

0

1

0

Pros
Good matter management tool with excellent analytics. Easy to ingrate into business systems and good support.

DM

Darren M.

Graphical and built in reports are excellent and constantly improving. Customer Service is very responsive with issues and feature requests.

RH

Richard H.

Super light weight (ie fast) web based interface. Very powerful reporting and task tracking, very user friendly creation process for sophisticated features like custom intake forms.

RH

Richard H.

Cons
The reporting, while there are several options, were mostly useless to us as a team that needed a contract-lifecycle management system.

WY

Wendy Y.

It is not ideal with IE browser but more updated applications are not ever.

sm

scott m.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An excellent tool for in-house teams, I would highly recommend

Reviewed 2 years ago

I could not speak more highly of [SENSITIVE CONTENT HIDDEN] with Xakia. They make a great team and despite us being a fairly small Legal department/client, they are always willing to listen to us and answer our questions. Their investment in each client truly exhibits how they strive to make this platform better for all of their clients, and we have enjoyed being a part of this.

Pros

Implementation with Xakia took just minutes, and the system is extremely intuitive and easy to navigate. Our legal team needed a platform where we could track and manage our responsibilities, but also provide useful and reliable data to analyze and share. We are just three full months in to using Xakia, and have already recognized numerous benefits from using the platform. It was easy to transition...

Cons

One of our current, biggest needs in a matter management solution is on the roadmap, so no cons at this point into the platform. If anything, Xakia has filled the gaps for shortcomings we had with our prior matter management tool in a short amount of time. There is the occasional glitch, but the Xakia team is always highly responsive and we are kept up to date during what is always a very fast resolution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply the Best Matter Management Tool for Small and Medium Sized Law Departments

Reviewed 2 years ago

The legal department is able to allocate resources better and respond to demands/challenges of modern business in a proactive rather than reactive matter. This benefits the entire legal ops function and legal teams because we are able to improve processes, improve knowledge management, improve financial management as well as support talent acquisition, retention and development. We have immediate, real-time visibility for the team and management about "who is working on what questions which benefit the whole department and company at large. We also are able to eliminate inefficient manual reporting process fire drills with clear, concise reports that give fuller understanding of legal department.

Pros

The software is very easy to use and purpose built for modern law department workflows. Due to its ease of use, the change management lift was much less than all other legal matter management, workflow management and business intelligence platforms in the legal industry. The off the shelf reporting features are amazing and continue to expand. The real time dashboards are fantastic and interactive and project card view are major productivity enhancers. Integrations with other platforms also lead to wonderful efficiency and productivity gains.

Cons

The only thing that has ever come up has been bugs which are typical in software development. These have all been fixed and team is receptive to feedback and implementing customer ideas. So, no real cons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Looking for Contract Management? Look Elsewhere

Reviewed 2 months ago

The program is not all that well designed. The UI is not exactly intuitive, considering there are two separate sections in the settings to find the list of users, and only one of these pages has the ability to add or change anything regarding users. The Internal Client Portal is a mess. I haven't been able to log into the company test account for months, and I get about 1-2 internal clients coming...

Pros

It's kept matters from falling through the cracks over time, something we didn't have something set up to help before. Keeping track of smaller matters such as research felt more fit for the whole thing, but only marginally. There's a calendar system for due dates that works fairly well, making me think this might be better geared for smaller law offices.

Cons

A little buggy at best, and a borderline useable as a contract matter management system at worst

Vendor response

Everybody has a bad day but it sounds like you're having a terrible time with Xakia - we take this seriously! Your Customer Success Manager will contact you about your concerns but let's start with: 1) It sounds like you're using an old Internal Client Portal & don't have SSO turned on - let's address it. 2) Xakia provides 2 places to manage users as global companies often separate out geographies...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greatly improved our legal operations

Reviewed 3 months ago

Great. It's replaced my to-do list and improved my ability to organize my workload. It's also been instrumental in our ability to track and display our performance as a department.

Pros

The reports and dashboards have become an essential part of the performance measures that provide to upper management. Not just has Xakia saved us hours of time in creating performance measures, they've allowed us to present those in a way that clearly demonstrates our department's value.

Cons

It'd be nice if the reports were more customizable.

Vendor response

Thanks for your Xakia review. Did you know that there are >20 million combinations of data available within Xakia? And the number of ways to display them all are well, too many to count! We provide customized reports for clients on request and the ability to customize your own report is also on our roadmap, so watch this space. Regards, The team at Xakia

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Such a simple tool to use that gives such great insights

Reviewed 10 months ago
Pros

Tracking your matters is so easy, but the data you receive back in the dashboards and reporting is immediately insightful and impactful. The ability to pull a report for our Executive within seconds of the request is invaluable. We are already seeing trends appearing, that in our gut we knew were happening, but needed the data to back it up. Being able to integrate it with document management and other legal operations software will also be useful. The customer service is also excellent. Any issues are dealt with and fixed within the day. There are constantly improvements to the software adding added benefit for no additional cost.

Cons

None that we have noticed so far. However, I'm sure if we find any, Xakia will work with us to improve.

Xakia FAQs and common questions

Xakia has the following pricing plans:
Starting from: $55.00/month
Pricing model: Subscription
Free Trial: Available


Xakia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Xakia supports the following languages:
English, Japanese, Spanish


Yes, Xakia has an API available for use.


Xakia integrates with the following applications:
SharePoint, Microsoft Outlook, Checkbox, Gmail, Brightflag, Okta, NetDocuments, Ironclad


Xakia offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support

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