Xakia Pricing, Features, Reviews & Comparison of Alternatives

Xakia

Matter management & legal ops tools for in-house legal teams

4.97/5 (30 reviews)

Xakia overview

What is Xakia?

Xakia is a practice management software which supports matter management and legal ops tools for in-house legal teams. With a simple, clean interface, Xakia enables users to record and track work quickly, and also provides greater control and visibility over workloads and deadlines. From matter intake and triage through to external fee management, Xakia enables users to collaborate easily with colleagues, internal clients and external resources throughout the life of a matter. Key features of Xakia include matter intake and triage, key data capture, external fee and resource management, and more.

Xakia automates data visualization with dashboards and reports. With Xakia’s dashboards and reports, users can check and understand important information at-a-glance. Matter management tools help users capture key information (who, what, when, why) on all their active legal matters. Expense management functionality enables users to better understand their organization’s legal spend, as well as analyze external expenses. Xakia’s legal intake, ticketing and triage system helps users collect critical information, including the nature of the work, key documents and due dates. Automated notifications ensure administrators instantly receive emails about any new matters. Dispute register tools enable users to track disputes by parties, key courts, document dates, and more.
www.xakiatech.com

Pricing

Starting from
$45/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Xakia screenshot: Xakia record informationXakia MattersXakia screenshot: Xakia dashboard and reportsXakia screenshot: Xakia request informationXakia screenshot: Xakia data visualization

Xakia user reviews

Excellent
29

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  4.9
  5.0
Maggie Patterson

An excellent tool for in-house teams, I would highly recommend

Used daily for less than 6 months
Reviewed 2020-03-16
Review Source: Capterra

I could not speak more highly of [SENSITIVE CONTENT HIDDEN] with Xakia. They make a great team and despite us being a fairly small Legal department/client, they are always willing to listen to us and answer our questions. Their investment in each client truly exhibits how they strive to make this platform better for all of their clients, and we have enjoyed being a part of this.

Pros
Implementation with Xakia took just minutes, and the system is extremely intuitive and easy to navigate. Our legal team needed a platform where we could track and manage our responsibilities, but also provide useful and reliable data to analyze and share. We are just three full months in to using Xakia, and have already recognized numerous benefits from using the platform. It was easy to transition our business partners to using Xakia, and we are really excited about some upcoming features that will increase visibility into matters for those outside of our team. My favorite features are: (1) the card view based on matter status, (2) the Executive Summary report; and (3) overall, the self-service capabilities and ability to manage the platform, intake request forms, and settings without having to request assistance from Support.

Cons
One of our current, biggest needs in a matter management solution is on the roadmap, so no cons at this point into the platform. If anything, Xakia has filled the gaps for shortcomings we had with our prior matter management tool in a short amount of time. There is the occasional glitch, but the Xakia team is always highly responsive and we are kept up to date during what is always a very fast resolution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marc Jenkins

Simply the Best Matter Management Tool for Small and Medium Sized Law Departments

Used daily for 1-2 years
Reviewed 2019-10-31
Review Source: Capterra

The legal department is able to allocate resources better and respond to demands/challenges of modern business in a proactive rather than reactive matter. This benefits the entire legal ops function and legal teams because we are able to improve processes, improve knowledge management, improve financial management as well as support talent acquisition, retention and development. We have immediate, real-time visibility for the team and management about "who is working on what questions which benefit the whole department and company at large. We also are able to eliminate inefficient manual reporting process fire drills with clear, concise reports that give fuller understanding of legal department.

Pros
The software is very easy to use and purpose built for modern law department workflows. Due to its ease of use, the change management lift was much less than all other legal matter management, workflow management and business intelligence platforms in the legal industry. The off the shelf reporting features are amazing and continue to expand. The real time dashboards are fantastic and interactive and project card view are major productivity enhancers. Integrations with other platforms also lead to wonderful efficiency and productivity gains.

Cons
The only thing that has ever come up has been bugs which are typical in software development. These have all been fixed and team is receptive to feedback and implementing customer ideas. So, no real cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam Watson

As a CFO, Xakia highlights the value of our Legal Team

Used monthly for 2+ years
Reviewed 2020-10-19
Review Source: Capterra

Xakia drives accountability within the Legal Team, ensuring they are focussed on the critical, high value, strategic work. It clearly highlights where our Legal Team is spending their time, enabling the organization more broadly to adjust its operating model based on the split between high risk / strategic work and the low risk activity. For example, when we first implemented Xakia, the data it produced enabled us to pinpoint the significant proportion of contract review work coming from our Operations teams that was low risk maintenance contract activity. We decided this was better dealt with by the contract managers within the Operations teams. This activity now only receives a “light touch” from the Legal Team, delivering significant cost savings.

Pros
In my view, Legal teams need to be more than technical experts – they need to ensure they are operating efficiently and can demonstrate the value they are creating. The dashboards and reports from this software enable the Legal Team to show me, the CFO, and the Operations teams who are being provided in-house legal services, exactly how the Legal Team is performing. I know that by using this software, my legal team are constantly giving consideration to the appropriate resourcing and priority of work.

Cons
No cons so far. Our focus is ensuring the Legal Team makes use of all the features of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Geoff Shelley

it has been a positive experience

Used daily for 6-12 months
Reviewed 2020-03-03
Review Source: Capterra

Positive

Pros
We started from a very low base (an excel spreadsheet to track legal matters). Xakia was easy to implement and is extremely easy to learn and use. It has provided the legal team with valuable insights into workflows and helped with our reporting to stakeholders. Xakia customer service has been excellent - including being very open to suggestions for improvements.

Cons
No cons. Like all software, there has been the occasional small issues mainly in relation to the integration with a new document management system that was implemented at the same time. But the support team has been very responsive and any issues are resolved quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andrea Liburdi

Powerful, but still affordable

Used daily for less than 6 months
Reviewed 2020-08-18
Review Source: Capterra

Xakia has been great! They are very responsive and always willing to help. I can tell it is a system built for in-house legal and not some old, legacy system with so many features that we would never use (but would still have to pay for) or would have a big implementation bill to customize for us. For those without legal ops or IT support for a tool like this, their tiered pricing structure makes it accessible to get started and upgrade features as you are ready to use them.

Pros
This tool has been great to help our team track our responsibilities while having powerful reporting that can demonstrate our contributions to the rest of the organization. One of my favorite features is the Notes tab, where I put status/progress updates for my own reference. This allows me to remember where a matter is at even if it has been quiet for a while and for anyone else to help if I'm out of the office. The lack of this was a major shortcoming of my prior approach of managing my matters and tasks in a run-of-the-mill, but relatively robust task management system not designed for Legal. Implementation really is super-fast, which allows you to get going quickly. And, as we use it more, we can easily customize to fit our needs even better rather than guess at how we'd use it in the implementation stage and find out we built it wrong. Reporting is also great because it is very robust and designed to speak to executives, not just lawyers.

Cons
So far, just little nits on how something might be able to be accomplished in one-click rather than two clicks, but that may just be my unique preferences and the product is still highly efficient. I know there are a lot more features (intake tool) that we will love once I find time to learn more about them. I'm also looking forward to the document management, which is on the horizon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Xakia pricing

Starting from
$45/month
Pricing options
Subscription
Free trial
View Pricing Plans

Xakia: $45 per user/month
Xakia Advance: $90 per user/month
Xakia Plus: $70 per user/month

Xakia features

API
Case Management
Document Management
Document Storage
Expense Tracking
Reporting & Statistics
Workflow Management

Activity Dashboard (70 other apps)
Automatic Notifications (49 other apps)
Billing & Invoicing (70 other apps)
Calendar Management (78 other apps)
Client Management (54 other apps)
Client Portal (49 other apps)
Collaboration Tools (44 other apps)
Contact Management (49 other apps)
Invoice Management (44 other apps)
Reminders (51 other apps)
Search Functionality (72 other apps)
Task Management (66 other apps)
Third Party Integration (55 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
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Videos and tutorials

Additional information for Xakia

Key features of Xakia

  • Automated reports
  • Budget management
  • Conflict management
  • Data visualization
  • Deadline tracking
  • Dispute tracking
  • Document management
  • Email notifications
  • Expense management
  • External fee management
  • Intelligent dashboards
  • Legal case management
  • Legal intake & triage
  • Legal matter management
  • Legal ticketing system
  • Legal triage system
  • Matter tracking
  • Milestone tracking
  • Time tracking
  • Trend tracking
  • Workflow management
View All Features

Benefits

• Xakia provides a single interface for in-house legal teams to organize and manage all of their matters, including deadlines and milestones.

• Tracking features enable users to easily track disputes by parties, key courts, documents, and more.

• Quickly capture information about active legal matters including who is working on the matter, what it is about, when are the deadlines, why does this work require the legal department, and more.

• Dashboards and reports enable users to check and understand their work landscape and important information at-a-glance.

• Users can gain visibility into their budget, the organization’s overall legal spend and external expenses with Xakia’s expense management tools.