Xakia Pricing, Features, Reviews & Comparison of Alternatives

Xakia

Matter management & legal ops tools for in-house legal teams

4.92/5 (13 reviews)

Xakia overview

What is Xakia?

Xakia is a practice management software which supports matter management and legal ops tools for in-house legal teams. With a simple, clean interface, Xakia enables users to record and track work quickly, and also provides greater control and visibility over workloads and deadlines. From matter intake and triage through to external fee management, Xakia enables users to collaborate easily with colleagues, internal clients and external resources throughout the life of a matter. Key features of Xakia include matter intake and triage, key data capture, external fee and resource management, and more.

Xakia automates data visualization with dashboards and reports. With Xakia’s dashboards and reports, users can check and understand important information at-a-glance. Matter management tools help users capture key information (who, what, when, why) on all their active legal matters. Expense management functionality enables users to better understand their organization’s legal spend, as well as analyze external expenses. Xakia’s legal intake, ticketing and triage system helps users collect critical information, including the nature of the work, key documents and due dates. Automated notifications ensure administrators instantly receive emails about any new matters. Dispute register tools enable users to track disputes by parties, key courts, document dates, and more.
www.xakiatech.com

Pricing

Starting from
$45/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Xakia screenshot: Record details in the dispute register including claim status, claim number, date of incident, and moreXakia MattersXakia screenshot: Dashboards and reports help users answer critical questions about their own work and that of their legal departmentXakia screenshot: Record request information online including request type, a description and date requiredXakia screenshot: Data visualization helps users understand their work landscape at-a-glance

Xakia reviews

Excellent
12

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.6
  4.9
  5.0
Marc Jenkins

Simply the Best Matter Management Tool for Small and Medium Sized Law Departments

Used daily for 1-2 years
Reviewed 2019-10-31
Review Source: Capterra

The legal department is able to allocate resources better and respond to demands/challenges of modern business in a proactive rather than reactive matter. This benefits the entire legal ops function and legal teams because we are able to improve processes, improve knowledge management, improve financial management as well as support talent acquisition, retention and development. We have immediate, real-time visibility for the team and management about "who is working on what questions which benefit the whole department and company at large. We also are able to eliminate inefficient manual reporting process fire drills with clear, concise reports that give fuller understanding of legal department.

Pros
The software is very easy to use and purpose built for modern law department workflows. Due to its ease of use, the change management lift was much less than all other legal matter management, workflow management and business intelligence platforms in the legal industry. The off the shelf reporting features are amazing and continue to expand. The real time dashboards are fantastic and interactive and project card view are major productivity enhancers. Integrations with other platforms also lead to wonderful efficiency and productivity gains.

Cons
The only thing that has ever come up has been bugs which are typical in software development. These have all been fixed and team is receptive to feedback and implementing customer ideas. So, no real cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason A

Great product for in-house teams, easily track and demonstrate value of in-house legal team

Used daily for 2+ years
Reviewed 2019-08-15
Review Source: Capterra

Xakia customer service is very responsive. As an 'early adopter' we have made several enhancement suggestions that have been adopted by Xakia.

Pros
It is very easy to use and produces functional analytics of what the in-house legal team is doing. The software produces reports that are valued by senior management and allows in house counsel to clearly demonstrate the value they are adding to an organisation. It can also show internal departments what the lawyers are working on and the value being delivered (through segment reporting).

Cons
Nothing, it tracks our work and makes report a breeze - we were reporting via Excel previously and this is a significant improvement in efficiency and how the reports are used and discussed by senior management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Beau Sylvester

The perfect matter management tool

Used daily for less than 6 months
Reviewed 2019-07-24
Review Source: Capterra

We treat our legal operations team similar to a start-up as we starting building it from scratch in mid-2018. We opted against the larger one size fits all front-end to back-end software and instead looked for a la carte options that better fit our needs. Our priority was to find the right tool and company to partner for our front-end process. If you get the front-end wrong then there is little hope for success on the rest of the process. Xakia provided the perfect tool. It is simple to use which makes change management and adoption quicker. It provides incredible metrics to help the end user work more efficiency. The data collected comes with more than adequate out of the box reports that helps leadership drive meaningful conversations with their reports. The only thing better than the product is the customer service received from the company. They are passionate about your success and providing an ever improving product. I highly recommend Xakia to anyone looking for an intake/matter management solution.

Pros
Ease of use. Designed by attorneys specifically for the legal industry. Unparalleled customer service. Company strives for continuous improvement. Out of the box reporting and dashboards are useful from day one.

Cons
The product is new so there may be some glitches and growing pains, but they are quickly resolved and a small price to pay for the ROI received on the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jane Morgan

Data and Analytics

Used daily for 1-2 years
Reviewed 2019-10-07
Review Source: Capterra

The Xakia team provides excellent customer service and genuinely cares about providing and improving the product. The overall value for money is excellent for the amount of output the reporting can provide. We also appreciate that there is integration with other legal software.

Pros
Xakia provides a detailed way to gather data and analytics on the way the team delivers legal services to stakeholders. The reporting functionalities make it simple to show the value-add of the team to the wider business.

Cons
When we first started using Xakia it was new and didn't have the functionality it has now. We appreciate that new and improved features are being added all the time, and the Xakia team is very responsive to requests for new functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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John Halton

A very promising product for in-house legal teams, with great customer service

Used daily for less than 6 months
Reviewed 2019-08-22
Review Source: Capterra

It's still relatively early days for our team, but so far the experience is positive. It's giving us new insights into the work we're carrying out, both in its range and in the complexity and value of the work. One thing we are learning is that it is worth taking the time to think about what the main things you are looking for as outputs from the product, and to reach a shared view as a team on how to approach the corresponding inputs (e.g. scoring complexity, risk, strategic value of matters; keeping track of which matters are with Legal vs with others and for how long).

Pros
Easy to get to grips with using for tracking workload. Excellent support from the company in onboarding and follow-up. Continuous improvement in the features and in dealing with any glitches. Powerful reporting available as the inputted data grows.

Cons
Some features are still at a rudimentary stage of development: it's better for overall workload management and analysis than for task management, for example. But the team are highly responsive to feedback and the product is under constant development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Xakia pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
View Pricing Plans

Xakia: $45 per user/month
Xakia Advance: $90 per user/month
Xakia Plus: $70 per user/month

Xakia features

API
Case Management
Document Management
Reporting & Statistics
Workflow Management

Activity Dashboard (46 other apps)
Automatic Notifications (29 other apps)
Billing & Invoicing (35 other apps)
Calendar Management (37 other apps)
Contact Management (25 other apps)
Document Storage (43 other apps)
Document Templates (28 other apps)
Invoice Management (27 other apps)
Reminders (36 other apps)
SSL Security (25 other apps)
Search Functionality (40 other apps)
Task Management (25 other apps)
Task Tracking (25 other apps)
Third Party Integration (28 other apps)
Time & Expense Tracking (27 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
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Additional information for Xakia

Key features of Xakia

  • Automated reports
  • Budget management
  • Conflict management
  • Data visualization
  • Deadline tracking
  • Dispute tracking
  • Document management
  • Email notifications
  • Expense management
  • External fee management
  • Intelligent dashboards
  • Legal case management
  • Legal intake & triage
  • Legal matter management
  • Legal ticketing system
  • Legal triage system
  • Matter tracking
  • Milestone tracking
  • Time tracking
  • Trend tracking
  • Workflow management
View All Features

Benefits

• Xakia provides a single interface for in-house legal teams to organize and manage all of their matters, including deadlines and milestones.

• Tracking features enable users to easily track disputes by parties, key courts, documents, and more.

• Quickly capture information about active legal matters including who is working on the matter, what it is about, when are the deadlines, why does this work require the legal department, and more.

• Dashboards and reports enable users to check and understand their work landscape and important information at-a-glance.

• Users can gain visibility into their budget, the organization’s overall legal spend and external expenses with Xakia’s expense management tools.