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TraxWorx Logo

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Fire & EMS Operational Asset Tracking Solution

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TraxWorx Pricing, Features, Reviews and Alternatives

TraxWorx FAQs

Q. What type of pricing plans does TraxWorx offer?

TraxWorx has the following pricing plans:
Starting from: $750.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TraxWorx?

TraxWorx has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does TraxWorx support?

TraxWorx supports the following languages:
English


Q. Does TraxWorx offer an API?

Yes, TraxWorx has an API available for use.


Q. What other apps does TraxWorx integrate with?

TraxWorx integrates with the following applications:
Fleet.NET, Twilio


Q. What level of support does TraxWorx offer?

TraxWorx offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

TraxWorx product overview

Price starts from

750

Per year

Other

What is TraxWorx?

TraxWorx is a web app designed to help fire departments, ambulance companies and other ems based organizations, manage and track their controlled substances, apparatus and equipment and service tickets.

Key benefits of using TraxWorx

- Performs counts of controlled substances, daily vehicle and EMS checkouts which are seamlessly linked to vehicle & equipment logs. If there are problems with items of a checkout, then those problems are reported and recorded to the vehicle or equipment logs.

- The customizable dashboard provides users with a overall snapshot of the status of narcotics and other drugs, equipment, apparatus and any associated service ticket generated in PhaRmLogs.

- The practical solutions are all based from the needs of the first responders that use TraxWorx. As part of our standard service, we customize or build new modules to meet operational needs .

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation
Videos

TraxWorx pricing information

Value for money

5.0

/5

54

Starting from

750

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TraxWorx features

Functionality

5.0

/5

54

Total features

38

2 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Activity Tracking
Document Management
Compliance Management
API
Data Import/Export
Alerts/Notifications

Functionality contenders

TraxWorx users reviews

Overall Rating

5.0

/5

54

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.85/10
Rating distribution

5

4

3

2

1

52

2

0

0

0

Pros
Pharmlogs is a great program that is easy to use, quick response, great customer service and applicable to what I use it for.
The ease of use as well as excellent customer service make this program highly effective and efficient.
Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution.
Cons
With so many passwords it makes it difficult to remember at times.
I don’t feel that any aspects are difficult to use.
No real issues with pharmlogs. A bit of a process when an error is made.

Overall rating contenders

MR
AvatarImg

Mary R.

Public Safety, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unlimited configuration and build out capabilities!!

Reviewed a year ago

Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.

Pros

Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.

Cons

None that I can think of regarding this product.

Vendor response

Thank you very much for your review! We strive to provide the very best customer service and easy to use modules that are secure and reliable. We are happy to further provide custom programming services that may fit your organization's operational needs.

AN
AvatarImg

Adam N.

Public Safety, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Newport Beach Fire Department

Reviewed 8 months ago

Our overall experience with TraxWorx has been great. We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well. They are there when we need them. Thanks TraxWorx! Our experience with TraxWorx has been exceptional. We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication. Thank you, TraxWorx, for consistently exceeding our expectations!

Pros

For several years, TraxWorx has served as the indispensable foundation for our narcotics and EMS supply ordering documentation. Its enduring reliability has been pivotal to our operations. Notably, with the establishment of a central EMS supply warehouse, TraxWorx continues to play a central and indispensable role in seamlessly managing the ordering process and maintaining precise inventory records of our diverse range of products.

Cons

I cannot think of any negatives. Thanks.

Vendor response

Thank you so much for the positive feedback. As you know, we are committed to each and every one of our customers and in support of their mission. We really appreciate the time you took to provide the wonderful feedback. Thank you.

MZ
AvatarImg

Matt Z.

Public Safety, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PhaRmLogs review

Reviewed 4 years ago

Great product with a positive experience. Easy to use.

Pros

Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.

Cons

I do not have any dislikes with program. First type of program like this I have used.

Vendor response

Thank you for your review. We will continue to provide the highest quality product and support to our customers. Thank you.

FM
AvatarImg

Francisco M.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software!

Reviewed 2 years ago

As a paramedic, it is very important that we are able to track the location and use of controlled narcotics given in the field and document personnel in charge of administrating it. It is pertinent for professional and legal documentation. Being able to use this software to document and track restock of medications is also great. This program and app is user friendly and allows us to keep up with new technology standards as it pertains to electronic documentation and tracking.

Pros

Easy to navigate. This software helps keep track of very important information in my line of work. It helps keep track and inventory of controlled narcotic location and use in the field, it assists us during our weekly medical inventory and supply check outs, and it is also able to be used to do more specific tracking to include emergency vehicle routine check out and repair logs.

Cons

Anytime an issue or questions arise, administrative personnel are always willing to make the changes needed to make our job and use of software user friendly according to our specific need.

Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

NC
AvatarImg

Nick C.

Public Safety, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pharmlogs is the “easy button”

Reviewed 2 years ago

As one of the administrators responsible for the restocking of our hundreds of vials of controlled drugs in the field each day, Pharmlogs made keeping track of what is where as easy as possible.

Pros

Of greatest impact is our ability to track each individual vial, while they are assigned to each medic unit’s kit. We can search by unit, to confirm what should be where, when it may expire or when it was used and when that kit was restocked, and by who.

Cons

The vendor is extremely receptive to input and we’ve found Pharmlogs to be as configurable as we can think to make it.

Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

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