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Watchtower Logo

Watchtower

Digital command center for first responders

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Watchtower Pricing, Features, Reviews and Alternatives

Watchtower product overview

Price starts from

1500

Per year

Per Feature

What is Watchtower?

Watchtower is modernizing first responder workflows. The incident reporting, computer-aided dispatch, and operational forms get rid of pen and paper data capture providing first responders more time for action and greater insights into agency performance.

Key benefits of using Watchtower

  • Less time doing paperwork, more time preventing incidents before they happen.

  • Justify budgetary items with detailed reports on activity.

  • Better resource allocation with greater insight into where and when accidents happen.

  • Easily communicate with staff with read receipts to hold employees accountable.

  • Share valuable data with patrons with the public safety dashboard.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    Watchtower pricing information

    Value for money

    4.9

    /5

    10

    Starting from

    1500

    Per year

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Watchtower features

    Functionality

    4.7

    /5

    10

    Total features

    32

    2 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Document Management
    Activity Tracking
    Customizable Reports
    Document Storage
    Alerts/Notifications
    Data Import/Export

    Functionality contenders

    Watchtower users reviews

    Overall Rating

    4.8

    /5

    10

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.8/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    2

    0

    0

    0

    Pros
    Watchtower is easy to use, the team is great to work with, and it is really helping us to gather good data that can be used for a variety of ways.

    LS

    Leslie S.

    As someone who likes To do research and use data, I really like the ease of gathering that data and pulling out what I need.

    LS

    Leslie S.

    I really like that it puts everything into one place. Documents I need for work as well as important information like alerts are easy to find.

    CM

    Connor M.

    Cons
    One con with the software is it is sometimes difficult to go back to a previous section. I often have to close the app and restart it completely if I forgot something/or clicked the wrong bottom.

    WH

    William H.

    M only upset we didn’t find watchtower sooner.

    JV

    Jay V.

    It’s visually basic, but that makes no difference in its performance.

    CC

    Chris C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Program for gathering Marine Safety statistics

    Reviewed 4 months ago

    Watchtower is easy to use, the team is great to work with, and it is really helping us to gather good data that can be used for a variety of ways.

    Pros

    Watchtower is an easy program to use and can be used on a variety of mediums, tablet, computer and phone. The functionality is good throughout. I love how customizable it is. When my department has new needs, we are able to update it ourselves or work with the Watchtower. Any time any issues arise, the team at Watchtower is responsive and able to assist. As someone who likes To do research and use data, I really like the ease of gathering that data and pulling out what I need. I find it very easy to use and it is easy to teach for people who are newer to the product I think it’s easy to learn

    Cons

    Overall I really like the Watchtower program and find it is easy to use and whenever issues have arisen the team is very responsive to help solve the issues. In addition we went from using paper data collection to this program so in some senses it was challenging for some people to use however I think overall everyone sees the value in gathering stats using the Watchtower program.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    SGBP review

    Reviewed 3 months ago

    Overall a great software that allows data to be collected in one place and analyzed throughout, and the end of the year. This allows us to learn from the season and see what could be changed and improved.

    Pros

    I like being able to record workouts, locations of where I sit, as well as everything that occurs during the day. Being able to record all of this information allows us to stay organized and use this in the future.

    Cons

    There needs to be an app aspect to the software that is compatible with the phone. I believe that it doesn’t transfer to the phone well and many will skip out on it. Fill out options should be open ended instead of scrolling or picking a prefilled option that does not always fit.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Watchtower Review

    Reviewed 4 months ago

    Overall, my experience with Watchtower has been positive. It has been a seamless transition from paper incident reporting to online because of Watchtower.

    Pros

    I really enjoy how to software breaks down different incident reporting easily with many different specific options. The ability to complete off of a mobile device is also a great asset as it allows for users to report an event directly after it happens while all the details are still fresh in mind.

    Cons

    One con with the software is it is sometimes difficult to go back to a previous section. I often have to close the app and restart it completely if I forgot something/or clicked the wrong bottom.

    Vendor response

    Hi Will, thanks for the review! One solution to your problem about going back to previous sections is to hit the red "Reset Form" on the submit incidents tab.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Incident Reporting Game Changer

    Reviewed 4 months ago

    The Watchtower team was extremely responsive to our desired changes. They made it really easy to implement.

    Pros

    The platform is really intuitive. We can run reports with any specific data point we want. That was impossible with pen and paper

    Cons

    The fact that its not native on iOS or Andriod.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Pros and Cons of Watchtower

    Reviewed 4 months ago

    I have had an exaptational experience with this software.

    Pros

    It is very easy to use, and incredibly useful.

    Cons

    I have no issues at all with this platform.

    Watchtower FAQs and common questions

    Q. What type of pricing plans does Watchtower offer?

    Watchtower has the following pricing plans:
    Starting from: $1500.00/year
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Watchtower?

    Watchtower has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Watchtower support?

    Watchtower supports the following languages:
    English


    Q. Does Watchtower support mobile devices?

    Watchtower supports the following devices:
    Android, iPad, iPhone


    Q. Does Watchtower offer an API?

    Yes, Watchtower has an API available for use.


    Q. What level of support does Watchtower offer?

    Watchtower offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum

    Common Watchtower comparisons

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