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Adit vs Dentrix Comparison (2026)

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Adit

Dentrix

Overview

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care and grow any practice.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

399

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

304

258

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.3

378

202

126

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care.”

Jennifer H.

Front desk

“From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized.”

Cynthia T.

Office manager

“Having phone calls, texting, online scheduling, patient forms, reviews, payments, and analytics all in one platform has significantly improved our efficiency and reduced the need for multiple software subscriptions.”

Anthony K.

Assistant Manager

Pros

“As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.”

Robin W.

Executive Marketing Assistant

“I appreciated that when adding family members, the last name auto-populated, and I loved that multiple windows could remain open at the same time without constantly redirecting me.”

Gwen O.

Specialty Team Manager

“It was reliable for patient management, insurance entry, scanning, and general front office workflow.”

Gwen O.

Specialty Team Manager

Cons

“The icons are not labeled which makes it difficult for some of the staff to navigate if they are not familiar with where things are located in Adit.”

Deb B.

Office Administrator

“We signed up in May 2025 and ended up canceling by October 2025 after submitting more than 30 support tickets. Despite countless calls and follow-ups, the same issues kept reoccurring, and support was slow to respond or failed to resolve anything long-term.”

Kelly S.

Manager

“Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected.”

Peyman F.

Owner

Cons

“Transferring X-rays was hard and time-consuming, which could slow down the workflow.”

Gwen O.

Specialty Team Manager

“So many things that I can say that I like lease about Dentrix the ledger and reporting we’re not my favorite in particular with the reporting it’s just not user-friendly they take forever to load, and the ledger itself is just not user-friendly because you do not allocate payments to any procedures, so you really don’t know what the money was for unless you make a note within the payment, which is kind of cumbersome”

Angelika O.

Assistant office manager

“Though I love that I can create note templates, it can be frustrating that you cannot go back when filling out a note template (when using the pop-up questions); sometimes as a busy provider, we forget to check a box or fill out something and having to manually enter it after the fact is annoying.”

Alcy S.

Dental Hygienist