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Alora Home Health vs CareSmartz360 Comparison (2026)

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Good recommendations?

Alora Home Health

CareSmartz360

Overview

Alora Hospice Software is a comprehensive and user-friendly solution for optimizing hospice care. Our robust Hospice EMR platform simplifies all aspects of a hospice agency operation by streamlining clinical documentation, tracking patient care, managing billing, and ensuring regulatory compliance.

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

295

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

160

123

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.8

191

155

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The integration of OASIS assessments, visit documentation, EVV, scheduling, and billing in a single system significantly reduces the need for multiple tools and improves efficiency.”

Emily P.

Billing Specialist

“The system effectively streamlines both clinical and administrative workflows, making it easier to manage patient care, documentation, scheduling, and billing all in one platform.”

Emily P.

Billing Specialist

“What I like most about Alora Home Health is that it provides a centralized system for scheduling, clinical documentation, and compliance.”

Kait-lynn F.

Alternate Administrator

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”

Marcus S.

CEO

“The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together.”

Mariah S.

Caregiver

Cons

“Created many tickets and customer support does not follow up. ”

Mary N.

President

“Very rude and inconsistent with recommendations for resolutions.”

Mary N.

President

“What I find challenging about Alora is its cost structure, which is difficult for smaller home healthcare agencies or those operating on tighter budgets. While the software offers valuable features, the upfront licensing fees and ongoing subscription costs poses financial constraints for us as a start up company.”

Nicole H.

CEO

Cons

“Some features do not integrate well with other systems.”

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”

mahin r.

Office Manager