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CareSmartz360 vs ShiftCare Comparison (2026)
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4.9
eRSP
4.2
Good recommendations?
CareSmartz360
5
155
4
30
3
3
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ShiftCare
5
107
4
29
3
6
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.
One platform for home care agencies and disability providers. Scheduling, GPS clock in and out, AI progress notes, invoicing and payroll in one system, with a caregiver app that works offline. Used by 8,000+ care providers.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
191
5
4
3
2
1
155
30
3
2
1
- Value for money
- Ease of use
- Features
- Customer support
4.6
146
5
4
3
2
1
107
29
6
1
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
L'Shanna H.
Owner
Marcus S.
CEO
Mariah S.
Caregiver
Pros
Gerry G.
Client Intake and Scheduling Coordinator
Julie R.
Scheduling
Brooks L.
Medical Assistant
Cons
Kim M.
Owner
Baker E.
Operations Director
mahin r.
Office Manager
Cons
Julia M.
Service Delivery Manager
Julia M.
Service Delivery Manager
Jason S.
Owner
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review18 days ago
Key features
- Total features65
- API
- Absence Management
- Access Controls/Permissions
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Authorization Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Caregiver Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Class Scheduling
- Client Chart Audit Tools
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Signature
- Email Reminders
- Employee Management
- Employee Portal
- Employee Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- For Healthcare
- For Long Term Care
- Forecasting
- Forms Management
- GDPR Compliance
- GPS
- Generative AI
- Geriatric Care
- Goal Setting/Tracking
- Group Notes
- Group Scheduling
- HIPAA Compliant
- Home Health Care Management
- Incident Management
- Insurance Management
- Invoice Management
- Lead Management
- Live Chat
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Factor Authentication
- Multi-Location
- No-Show Tracking
- Online Scheduling
- Overtime Calculation
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Records Management
- Payment Processing
- Payroll Management
- Personalization and Recommendation
- Physician Management
- Point of Care System
- Predictive Analytics
- Progress Notes
- Progress Reports
- Quality Assurance
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Records Management
- Recurring Appointments
- Referral Management
- Reminders
- Reporting & Statistics
- Resource Scheduling
- Role-Based Permissions
- Room Booking
- SMS Messaging
- Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Time Zone Tracking
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Workflow Management
- Total features130
- API
- Absence Management
- Access Controls/Permissions
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Authorization Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Caregiver Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Class Scheduling
- Client Chart Audit Tools
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Signature
- Email Reminders
- Employee Management
- Employee Portal
- Employee Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- For Healthcare
- For Long Term Care
- Forecasting
- Forms Management
- GDPR Compliance
- GPS
- Generative AI
- Geriatric Care
- Goal Setting/Tracking
- Group Notes
- Group Scheduling
- HIPAA Compliant
- Home Health Care Management
- Incident Management
- Insurance Management
- Invoice Management
- Lead Management
- Live Chat
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Factor Authentication
- Multi-Location
- No-Show Tracking
- Online Scheduling
- Overtime Calculation
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Records Management
- Payment Processing
- Payroll Management
- Personalization and Recommendation
- Physician Management
- Point of Care System
- Predictive Analytics
- Progress Notes
- Progress Reports
- Quality Assurance
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Records Management
- Recurring Appointments
- Referral Management
- Reminders
- Reporting & Statistics
- Resource Scheduling
- Role-Based Permissions
- Room Booking
- SMS Messaging
- Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Time Zone Tracking
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Workflow Management
Integrations
- Total integrations12
- ADP GlobalView Payroll
- ADP Workforce Now
- Availity
- Checkr
- Employment Hero
- Google Calendar
- GrexproERP
- HHAeXchange
- Home Care Pulse | Experience Management
- HubSpot CRM
- Inovalon Provider Cloud
- MYOB Business
- Paychex
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- Viventium Software
- Waystar
- Xero
- dotnet Report
- Total integrations10
- ADP GlobalView Payroll
- ADP Workforce Now
- Availity
- Checkr
- Employment Hero
- Google Calendar
- GrexproERP
- HHAeXchange
- Home Care Pulse | Experience Management
- HubSpot CRM
- Inovalon Provider Cloud
- MYOB Business
- Paychex
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- Viventium Software
- Waystar
- Xero
- dotnet Report
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