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CareSmartz360 vs eRSP Comparison (2026)

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Good recommendations?

CareSmartz360

eRSP

Overview

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

All-in-one home care software: scheduling, EVV, billing, payroll, and client/caregiver management on a secure cloud platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

200

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

191

155

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”

Marcus S.

CEO

“The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together.”

Mariah S.

Caregiver

Pros

“Additionally, the software's ability to generate detailed reports and provide real-time updates enhances communication and coordination among caregivers, leading to improved patient care.”

Rosa T.

Administrator

“Lack of some useful functionality, such as being able to view all regions simultaneously, or expanding the entire weekly schedule of customers to view all tasks at once instead of just one customer schedule at a time.”

Brian R.

Owner

“It has positively impacted our agency by improving workflow, reducing administrative stress, and allowing our team to focus more on delivering quality care.”

Felicia B.

Director

Cons

“Some features do not integrate well with other systems.”

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”

mahin r.

Office Manager

Cons

“The cyber attack last year was scary and there was no option to do anything other than keep track of all the scheduling, payroll hours and billing on paper during the outage.”

Laura N.

COO

“We are forced to perform several payroll and billing report tasks manually due to the limitations of report creation.”

Luke S.

Chief Operations Officer

“it keeps logging them out and won't let them back in even when we change the passwords and update everything we can.”

Laura M.

Scheduling