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Alora Home Health vs ShiftCare Comparison (2026)

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Alora Home Health logo

Alora Home Health

ShiftCare logo

ShiftCare

Overview

Alora Hospice Software is a comprehensive and user-friendly solution for optimizing hospice care. Our robust Hospice EMR platform simplifies all aspects of a hospice agency operation by streamlining clinical documentation, tracking patient care, managing billing, and ensuring regulatory compliance.

Caregiver scheduling for home care agencies. Roster your team from one availability view, offer open shifts, auto-assign them to the first caregiver who applies, and keep time and attendance records ready for billing and audits. Used by 8,000+ care providers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

295

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

160

5

4

3

2

1

123

22

6

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.6

185

5

4

3

2

1

127

45

8

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“Alora has strengthened our overall business performance by reducing manual work, improving documentation accuracy, and helping us maintain compliance across multiple payers.”
JP

JENNIFER P.

BILLING SPECIALIST

“The integration of OASIS assessments, visit documentation, EVV, scheduling, and billing in a single system significantly reduces the need for multiple tools and improves efficiency.”
EP

Emily P.

Billing Specialist

“The system effectively streamlines both clinical and administrative workflows, making it easier to manage patient care, documentation, scheduling, and billing all in one platform.”
EP

Emily P.

Billing Specialist

Pros

“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”
GG

Gerry G.

Client Intake and Scheduling Coordinator

“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”
JR

Julie R.

Scheduling

“ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time.”
SH

Scott H.

Disability Support Worker

Cons

“The main con comes from time spent troubleshooting EVV exceptions, caregiver app issues, and authorization mismatches.”
JP

JENNIFER P.

BILLING SPECIALIST

“These areas can delay billing and require additional staff time, slightly reducing overall efficiency.”
JP

JENNIFER P.

BILLING SPECIALIST

“Its highly dependent on the internet. If the internet fails, it sets us back for a while. ”
BA

Brian A.

Payroll and Billing CSR

Cons

“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”
JM

Julia M.

Service Delivery Manager

“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”
JM

Julia M.

Service Delivery Manager

“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”
JS

Jason S.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agency Management
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credential Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Financial Management
  • Financial Reporting
  • For Healthcare
  • For Long Term Care
  • Forecasting
  • Forms Management
  • GPS
  • Generative AI
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Scheduling
  • Overtime Calculation
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Physician Management
  • Physician Portal
  • Point of Care System
  • Predictive Analytics
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Workflow Management
  • Total features94
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agency Management
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credential Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Financial Management
  • Financial Reporting
  • For Healthcare
  • For Long Term Care
  • Forecasting
  • Forms Management
  • GPS
  • Generative AI
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Scheduling
  • Overtime Calculation
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Physician Management
  • Physician Portal
  • Point of Care System
  • Predictive Analytics
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Workflow Management

Integrations

  • Total integrations1
  • ADP GlobalView Payroll
  • Employment Hero
  • Google Calendar
  • Google Maps
  • HubSpot CRM
  • MYOB
  • Paychex
  • QuickBooks Desktop Payroll
  • QuickBooks Online
  • Viventium Software
  • Xero
  • Total integrations10
  • ADP GlobalView Payroll
  • Employment Hero
  • Google Calendar
  • Google Maps
  • HubSpot CRM
  • MYOB
  • Paychex
  • QuickBooks Desktop Payroll
  • QuickBooks Online
  • Viventium Software
  • Xero

Alternatives

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