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ShiftCare vs eRSP Comparison (2026)

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ShiftCare logo

ShiftCare

eRSP logo

eRSP

Overview

One platform for home care agencies and disability providers. Scheduling, GPS clock in and out, AI progress notes, invoicing and payroll in one system, with a caregiver app that works offline. Used by 8,000+ care providers.

All-in-one home care software: scheduling, EVV, billing, payroll, and client/caregiver management on a secure cloud platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details

Video & Screenshots

Pricing

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

146

5

4

3

2

1

107

29

6

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.2

99

5

4

3

2

1

47

35

14

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
63%
would recommend this app

Pros

“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”
GG

Gerry G.

Client Intake and Scheduling Coordinator

“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”
JR

Julie R.

Scheduling

“Shiftcare is top of the line if appointment management is your main concern!”
BL

Brooks L.

Medical Assistant

Pros

“Additionally, the software's ability to generate detailed reports and provide real-time updates enhances communication and coordination among caregivers, leading to improved patient care.”
RT

Rosa T.

Administrator

“Lack of some useful functionality, such as being able to view all regions simultaneously, or expanding the entire weekly schedule of customers to view all tasks at once instead of just one customer schedule at a time.”
BR

Brian R.

Owner

“It has positively impacted our agency by improving workflow, reducing administrative stress, and allowing our team to focus more on delivering quality care.”
FB

Felicia B.

Director

Cons

“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”
JM

Julia M.

Service Delivery Manager

“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”
JM

Julia M.

Service Delivery Manager

“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”
JS

Jason S.

Owner

Cons

“The cyber attack last year was scary and there was no option to do anything other than keep track of all the scheduling, payroll hours and billing on paper during the outage.”
LN

Laura N.

COO

“We are forced to perform several payroll and billing report tasks manually due to the limitations of report creation.”
LS

Luke S.

Chief Operations Officer

“it keeps logging them out and won't let them back in even when we change the passwords and update everything we can.”
LM

Laura M.

Scheduling

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features130
  • API
  • Absence Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Caregiver Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Chart Audit Tools
  • Client Database
  • Client Management
  • Client Portal
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Healthcare
  • For Long Term Care
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • GPS
  • Generative AI
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Knowledge Base Management
  • Lead Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Scheduling
  • Overtime Calculation
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Personalization and Recommendation
  • Physician Management
  • Point of Care System
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Time Zone Tracking
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Wait List Management
  • Workflow Management
  • Total features77
  • API
  • Absence Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Caregiver Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Chart Audit Tools
  • Client Database
  • Client Management
  • Client Portal
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Healthcare
  • For Long Term Care
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • GPS
  • Generative AI
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Knowledge Base Management
  • Lead Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Scheduling
  • Overtime Calculation
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Personalization and Recommendation
  • Physician Management
  • Point of Care System
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Time Zone Tracking
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations10
  • ADP GlobalView Payroll
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • DailyPay
  • Dynamics 365
  • Dynamics 365 Customer Insights
  • Dynamics Billing
  • Employment Hero
  • Google Calendar
  • HHAeXchange
  • HubSpot CRM
  • Kronoscope
  • MYOB Business
  • Netchex
  • Netsmart Helper
  • Paychex
  • Paycom
  • Paycor
  • Paylocity
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Payroll
  • Sage Intacct
  • Viventium Software
  • Waystar
  • Xero
  • Total integrations22
  • ADP GlobalView Payroll
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • DailyPay
  • Dynamics 365
  • Dynamics 365 Customer Insights
  • Dynamics Billing
  • Employment Hero
  • Google Calendar
  • HHAeXchange
  • HubSpot CRM
  • Kronoscope
  • MYOB Business
  • Netchex
  • Netsmart Helper
  • Paychex
  • Paycom
  • Paycor
  • Paylocity
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Payroll
  • Sage Intacct
  • Viventium Software
  • Waystar
  • Xero