Amazing Charts Features

Amazing Charts

Electronic health records (EHR) and practice management

3.67/5 (93 reviews)

Competitor Feature Comparison

Appointment Scheduling
Billing & Invoicing
Biometrics
Charting
Claims Management
Claims Scrubbing
Coding Assistance
Compliance Tracking
Data Import/Export
Data Recovery
Data Storage Management
Disaster Recovery
E-Prescribing
EMR/EHR
HIPAA Compliant
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
SSL Security
Secure Data Storage
Self Service Portal
Third Party Integrations
Two-Factor Authentication
Uptime Reporting
Voice Recognition
Learn moreCompare App
Appointment Scheduling
Billing & Invoicing
Biometrics
Charting
Claims Management
Claims Scrubbing
Coding Assistance
Compliance Tracking
Data Import/Export
Data Recovery
Data Storage Management
Disaster Recovery
E-Prescribing
EMR/EHR
HIPAA Compliant
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
SSL Security
Secure Data Storage
Self Service Portal
Third Party Integrations
Two-Factor Authentication
Uptime Reporting
Voice Recognition
Visit WebsiteCompare App
Appointment Scheduling
Billing & Invoicing
Biometrics
Charting
Claims Management
Claims Scrubbing
Coding Assistance
Compliance Tracking
Data Import/Export
Data Recovery
Data Storage Management
Disaster Recovery
E-Prescribing
EMR/EHR
HIPAA Compliant
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
SSL Security
Secure Data Storage
Self Service Portal
Third Party Integrations
Two-Factor Authentication
Uptime Reporting
Voice Recognition
Visit WebsiteCompare App

Amazing Charts Feature Reviews

25 reviewers had the following to say about Amazing Charts's features:

Bruce J.

Intuitive, logical, phsician-centric, great value, problem-oriented medical record, intelligent

2017-08-03

Pros

problem-oriented medical record self-sourcing membership management great project manager and team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexis R.

I very simple

2017-04-18

Additionally, Amazing Charts is ICD-10 compliant and 2014 Meaningful Use certified.

Pros

We did a 30 day free trial period with Amazing Charts while searching for a new EMR system last year.

Cons

The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jonathan S.

An EMR that can't be beat

2012-03-21

Most of the negative things you hear about EMR's you do not hear from the great majority of Amazing Charts users.

Pros

Ease of use, superior pricing, excellent support, simplicity, excellent functionality especially for the price, makes achieving Meaningful Use incentives easy (we got ours!)

Cons

Does not have a practice management module.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Francis W.

Terrible for MIPPS

2018-03-29

Pros

Prescription management overall is good though interactions and warnings based on heath problems that make a med contraindicated are pretty poor.

Cons

With the help of a government contractor, I still wasn't able to get the reporting submitted despite working on it for two months!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anna S.

Good software for a family practice

2017-06-10

Probably a great product if we had a different kind of practice

Pros

Like the templates and letters, low cost as long as we keep the basic plan, practice management and meaningful use: we don't use them though

Cons

Not appropriate for a college health clinic, scheduler is limited, good price disappears when you start adding necessary features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
puthenmadam r.

Amazing in many ways

2019-12-31

I pull up patient lists regularly and wean out patients that have not been coming to the practice. pulling reports. very user friendly. easy to train new employees.

Pros

Just wish it was easier to send letters from AC to patients. the schedule is versatile and user friendly, I once thought of switching for the convenience of my billing company and almost had a mutiny amongst the staff.

Cons

needs to have some changes to make patient emailing better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather P.

Amazing Charts

2020-06-11

Once I get a call or email back from A.C. its ok. My overall experience is just "ok". It wouldn't be my first choice in software if I had to pick all over again.

Pros

Documenting a visit on a patient is easy for the providers.

Cons

Not easy to use and you still have to "batch" charges to send claims, which I think is very old-fashioned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Amazing Charts


Heather, we apologize for your issues with our Support team. We implemented a variety of changes to improve response times. We also have a new version of our PM that could be a better fit. Please contact us to learn more or resolve any other issues.

Read more
Anonymous
(Hospital & Health Care company, 501-1000 employees)

Amazing Charts Review

2019-09-14

Overall, a great product that I would recommend. EHRs are going to be expensive, no matter where you purchase it from. This is a solid product, solid investment.

Pros

Amazing Charts is very easy to use.

Cons

Sometimes, all of the information on one screen can be overwhelming. It helps to have 2 monitors to spread out the information.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
maher n.

Loved it but became very pricy

2017-03-15

The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription.

Pros

easy to use

Cons

very expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Amazing Charts

TOO EXPENSIVE

Source: Capterra
Helpful?   Yes   No

Response from Amazing Charts


Dr. Nana, we are sorry you feel that costs have increased, but the reality is that Amazing Charts is one the most affordable EHR solutions.

We must correct a few inaccuracies. A few of the costs you describe are for extra functionality, which you chose to add. The Patient Portal required for MU is included; you are paying for a more robust portal from Updox. eRx is included; any costs for EPCS are paid to a third party. All EHR vendors charge fees for interfaces, and our costs are competitive. There is a one-time fee of $750 per interface (often covered by the lab), and annual maintenance of $150 per interface, with discounts for multiple interfaces,

You paid $1,200 once for a lifetime license. You pay $1,195 annually for service, support, and upgrades. An NP is a level-one provider if they sign-off charts and prescribe.

Dr. Nana, we encourage you to shop around and compare prices for everything you get today. Amazing Charts will be your most affordable choice.

Read more
Lane C.

Almost everything you need on one screen!

2018-01-13

With supervision of Nurse Practitioners in other locations I've seen other EHR's and this one is the best.

Pros

Having all these on one screen in separate boxes is great: CC, HPI, ROS, PMH, SOC Hx, Meds, VS, PE/MSE, Dx, Plan and buttons to write Rx or order labs. E-prescribing easy, all pharmacies listed.

Cons

NewCrops electronic prescribing of controlled substance is cumbersome due to Verizon but they are discontinuing at the end of February and the new vendor Exostar is supposed to be better and reduced clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
George C.

Overall good experience with a beginning EHR

2017-06-05

We would still be using it if we had not been accepted to do CPC+ which required up to date reporting that AC didn't have right now.

Pros

The easy ability to do the plan for the patient was also good to me.

Cons

For government reporting, so as good as I would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Evan H.

Dr

2013-08-20

I really like amazing charts; it is easy to use and interfaces pretty well with other products. we use a separate fax and document manager, scheduler and billing software/clearinghouse.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marcia E.

Worst Software I have ever used or been exposed to...

2017-05-16

Don't even consider using the billing portion, doesn't link to the charting portion.

Cons

Bad support, don't call in the off hours, they have to go home, the are located in Rhode Island, so will schedule calls according to their time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
brittany p.

simplistic ehr system

2019-12-12

Overall, this ehr system was helpful for when I have to work with patients as a receptionist for my clinic.

Pros

Everything on amazing charts is very direct of what you need.

Cons

Lastly, I find it that amazing charts has a long wait time for it to start up when you first log in.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mallory G.

Took some time to learn the system, but great once established!

2018-07-29

Would definitely recommend this program! Just be prepared for the transition process.

Pros

I imagine the transition to paperless charts would have likely been hard regardless of the program, but amazingcharts made it easy.

Cons

Learning curb was challenging for some employees, but once everyone learned the system, employees reported that it was easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jane P.

Have used Amazing Charts for 7 years in my solo practice. Am now on the cloud which is a much easier format than office based server.

2018-02-07

I dont use this for billing or scheduling , because I am in a collaborative group , sharing front desk services.

Pros

Also like the reminder feature,

Cons

I dont like the graphic format/ font is UGLY, needs an update. Would prefer an integrated fax, not UPDOX.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jenah H.

The Best

2019-07-09

I am not solving any issue with the software because it is satisfying me

Pros

I like the way it get things done and it is interesting

Cons

It provides electronic health/medical record software and services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adam L.

Amazing Charts is pretty good..........NO IT'S AMAZING !!!

2016-11-18

I would rather have a great product like AC v9 even if it doesn't meet government requirements, than to have a compliant program.

Pros

Progress notes that i can actually see all the fields on ONE SCREEN unlike most other products that require tons of tabbing. Reports that print out just like the progress notes we learned in medical school (unlike the 5-7 page reports printed from those other over-priced clunky programs like Centricity).

Cons

Sorry I'm a loyal A.C. user since 2008. I don't have anything negative to say about the software or the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Amazing Charts

If you aren't using Amazing Charts, there might be something wrong with you...get this program as it will SAVE YOU LOADS OF TIME !

Source: Software Advice
Helpful?   Yes   No
Read more
Louis P.

Poor support, poor resolution to problems

2020-02-03

Poor experience overall. I'm never sure coming into work if my EHR is going to work or not!

Pros

Interfaces wont connect, including to my billing dept. I haven't received disbursement from my payers in 2 weeks.

Cons

I've had my other vendors from Open PM, quest, ACM look at the interface issues and all have told me that it is an issue Amazing Charts needs to correct, which they have been unable to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Amazing Charts


Louis, we apologize for your issues with our Support team. We implemented a variety of changes to improve overall response times, including a live chat function on our website. Please contact us if you have additional concerns.

Read more
Deborah A.

Verified Reviewer

13 year USER - Very Discouraged

2020-02-10

I have been using Amazing Charts since 2007.

Pros

Like the chart layout.

Cons

System frequently freezes when in a chart causing you to need to reboot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: GetApp
Helpful?   Yes   No

Response from Amazing Charts


Deborah, thanks for choosing AC EHR for the past 14 years. We apologize for the issues you experienced. We work hard to offer an affordable EHR, but occasional price increases are needed to further invest in development to enhance the product.

Read more
Lynn C.

Amazing Charts Equals Success

2013-06-28

Amazing Charts is the most complete yet simply direct EMR available.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ravishankar V.

The Best EHR for Small Medical Practices

2017-02-26

The EHR itself is very self-intuitive and easy to use.

Pros

Ease of use, excellent customer service, polite and courteous customer service reps, looks and feels like a standard paper chart, simple user intuitive interface.

Cons

Meaningful use data compilation can be time consuming. Medication data entry could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chela E.

Loved it!

2018-05-25

Pros

The input from it was great, no training required, it was very user-friendly and easy going.

Cons

And even though the program it self was great it was not a good fit for us since we weren't really involved in the health records line.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sally H.

Version 9.3.1 has many updates

2017-02-01

I have been very impressed by the ease of use, ease of learning, and functionality of Amazing Charts. I have needed extremely little tech support over the last 2 years, and we can do our own upgrades without their help.

Pros

Ease of use, easy to learn, no training required.

Cons

As with all EHRs, no standardization was in place before the product was designed, so there is the little interface with larger systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Amazing Charts

Great value and great endurance.

Source: Software Advice
Helpful?   Yes   No
Read more
Debbie T.

My experience with A. Charts has been very slow

2017-04-20

N/A

Pros

Once I am able to log into A. charts, I found it easy to access within the charts.

Cons

It has never been easy to log into A. Charts. Sometimes it took 2 to 3 tries to get into A.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more