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athenaOne vs SBI Software Greenhouse Comparison (2026)

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athenaOne

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Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

3.8

205

5

4

3

2

1

81

69

21

17

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“I purchased a 3 month extension specifically to allow time for exiting and transfer of necessary information. ”
Verified reviewer profile picture

Bob L.

Medical Director

“Overall experience with Prime Suite is positive during use, it’s when switching or upgrading that the experience is less positive.”
LY

Loganne Y.

Ultrasound Technologist

“Used this software beginning with a legacy product that was acquired by Greenway.”
Verified reviewer profile picture

Bob L.

Medical Director

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“The financial applications and reporting was difficult to use.”
CB

Carol B.

Billing Manager

“I was then informed that the data only came in and a format that does not allow access, except by transferring to another third party. ”
Verified reviewer profile picture

Bob L.

Medical Director

“Unable to extract financial records despite multiple contacts with customer service. ”
Verified reviewer profile picture

Bob L.

Medical Director

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features89
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Dashboard
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Total features36
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Dashboard
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment

Integrations

  • Total integrations17
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8
  • Total integrationsN/A
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8

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