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SBI Software Greenhouse
5
81
4
69
3
21
2
17
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Suite for managing patients, records and medical operations
Table of Contents
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SBI Software Greenhouse - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
SBI Software Greenhouse overview
What is SBI Software Greenhouse?
Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.
Prime Suite includes predefined templates for different kinds of physicians, enabling them to create and handle clinical documentation. It offers various tools to help medical professionals with ICD-10 coding for diagnosing and classifying diseases. Administrators also track progress, compliance, and quality protocols across various departments and procedures via a centralized dashboard.
Prime Suite is also included in Greenway Health’s ambulatory solutions and allows healthcare providers to optimize financial, administrative, and clinical procedures.
Starting price
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Adaptability for physician practices
Responsive and supportive service
Billing
Reporting
Merger Issues
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SBI Software Greenhouse’s user interface
SBI Software Greenhouse review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.7
Ease of use
3.8
Customer support
3.8
Reviews sentiment
What do users say about SBI Software Greenhouse?
Reviewers indicate Prime Suite is user-friendly, customizable, and offers strong billing and reporting features, which help streamline practice management for both physician and specialty practices. They appreciate responsive customer support, helpful training resources, and the ability to tailor templates and workflows to fit their needs, noting improvements in efficiency and patient record management.
They report challenges with system bugs, slow updates, and occasional downtime, especially for cloud users. Some find the reporting and user interface dated or difficult to navigate, and mention that training and implementation can be inconsistent, with additional fees for certain features or support.
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Who uses SBI Software Greenhouse?
Based on 205 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SBI Software Greenhouse's key features
Most critical features, based on insights from SBI Software Greenhouse users:
All SBI Software Greenhouse features
Features rating:
SBI Software Greenhouse alternatives
SBI Software Greenhouse
Starting from
No pricing info
Practice Better
Starting from
35
Per month
ModMed
Starting from
No pricing info
NextGen Enterprise
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No pricing info
SBI Software Greenhouse integrations (0)
Integrations rated by users
We looked at 205 user reviews to identify which products are mentioned as SBI Software Greenhouse integrations and how users feel about them.
Integration rating: 5.0 (1)
“We use Phreesia for our out-of-office, on-call platform.”
“The integration with Phreesia helped streamline patient check-in, registration, and intake workflows while improving overall office efficiency and patient flow.”
Nicole V.
Practice Director of Operations
Other top integrations
SBI Software Greenhouse customer support
What do users say about SBI Software Greenhouse customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SBI Software Greenhouse customer support.
Widely noted by reviewers, Prime Suite customer support is accessible, responsive, and provides quick solutions to issues.
A significant portion of users highlight knowledgeable, friendly staff who offer patient assistance and follow up until resolution.
Common user feedback praises the ease of contacting support, with dedicated managers and multiple channels like phone and online help.
A small group of reviewers report inconsistent support quality, with some experiencing slow responses or lack of attention for smaller accounts.
Support options
Training options
To see what individual users say about SBI Software Greenhouse's customer support, check out the review snippets below.
“One thing i think it's missing or I dont know how to is putting in reminders for things that need to be followed up on.”
Alicia B.
Certified Medical Assistant
SBI Software Greenhouse FAQs
SBI Software Greenhouse has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What level of support does SBI Software Greenhouse offer?
SBI Software Greenhouse offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
