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Prime Suite Logo

Prime Suite

3.9
(214)

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Suite for managing patients, records and medical operations

(2)

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Prime Suite Pricing, Features, Reviews and Alternatives

Prime Suite FAQs

Q. Who are the typical users of Prime Suite?

Prime Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Prime Suite support?

Prime Suite supports the following languages:
English


Q. Does Prime Suite support mobile devices?

Prime Suite supports the following devices:
Android, iPad, iPhone


Q. Does Prime Suite offer an API?

No, Prime Suite does not have an API available.

Prime Suite product overview

What is Prime Suite?

Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

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Starting from

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Free plan
Free trial
Pricing range

Starting from

25.50

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Prime Suite features

Functionality

3.8

/5

214

Total features

28

10 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Document Management
Customizable Templates
Charting
Compliance Management
Document Storage

Prime Suite users reviews

Overall Rating

3.9

/5

214

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.47/10
Rating distribution

5

4

3

2

1

88

73

20

17

16

Pros
Overall we are pleased with the solution. We have been on it since Sept 2011 and have 10 practices including 7 primary care and 3 specialties up on it as well as our Hospitalists and ED.
We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.
The customer service is always quick to answer and helpful. They also have chat features and after hours care which i have used to great success.
Cons
During the 4th year, hold times were ridiculous, we didn't get calls back, there were no estimated times for resolution, and no one seemed to really be concerned no matter how much we complained.
Primesuite is by far and away the absolute worst of the worst. I am actually leaving my current practice for a new job in large part because of this EMR system, which makes my job much more difficult.
If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

Common Prime Suite comparisons

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