GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
BestNotes vs Qualifacts InSync EHR Comparison (2026)
Add to Compare
Compare similar apps
Carepatron
4.4
EHRYourWay
4.9
TheraNest
4.4
Good recommendations?
BestNotes
4.6
(221)5
142
4
62
3
15
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualifacts InSync EHR
4.5
(393)5
253
4
105
3
20
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting
InSync EMR is a cloud-based, easily customizable electronic medical record solution, specialized for behavioral health, substance abuse, Ob/Gyn, pediatric therapy, primary care, and physical therapy specialties. Features include custom workflows and dashboards, e-prescribing, and mobile-readiness.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.6
221
5
4
3
2
1
142
62
15
2
0
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.5
393
5
4
3
2
1
253
105
20
5
10
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“The software organizes complex client records into an intuitive, centralized hub that allows our clinical staff to access vital charts instantly.”
TW
Therone W.
Director
“user interface needs to be updated, limited mobile app functionality, and communication restrictions on the patient portal. While the electronic health record (EHR) software is highly rated for its behavioral health features, specific limitations frequently appear in user feedback”
TW
Therone W.
Director
“We love how seamlessly the Wiley Treatment Planners integrate into the system, making compliance and goal-tracking incredibly straightforward for our therapists.”
TW
Therone W.
Director
Pros
“I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..”
JW
Jessy W.
Systems Director
“The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.”
HA
Hayleigh A.
Doctor
“There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.”
HA
Hayleigh A.
Doctor
Cons
“With the Classic platform; currently can not "pull" in insurance payments into patient accounts. ”
AC
Angela C.
HITECH HIPAA Officer Billing Credentialing Specialist
“The interface often feels outdated and cluttered, which makes navigating between notes, client information, and documentation tools slower than it should be.”
BB
Billie B.
Clinical
“Scheduling can be a big barrier for clients getting services, as providers are quite busy and cannot answer their phone any given moment.”
RA
Rachel A.
Outpatient Supervisor
Cons
“The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time.”
HA
Hayleigh A.
Doctor
“Cost my businesses thousands in extra expenses and a huge stressor for my staff.”
CB
Celeste B.
Owner
“We knew right away that their company was not organized or equipped for creating a personalized system for us.”
CB
Celeste B.
Owner
- Vendor responds to reviews
- Last review15 days ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features137
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Analytics
- Ancillary Care Provider Access
- Annotations
- Appointment Management
- Appointment Scheduler
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Autonomous Task Execution
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Care
- Clinical Documentation
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Collection
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- E-Prescription
- EDI
- EHR/EMR Integration
- EMR/EHR
- EPCS Compliant
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Escalation Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Growth Charts
- HIPAA Compliance
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Interoperability
- Intraoperative Charting
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Meaningful Use Certified
- Meaningful Use Reporting
- Medical Billing
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Medical Provider Access
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Refills
- Onsite Registration
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records
- Patient Records Management
- Patient Scheduling
- Patient Workflow Management
- Payment Collection
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Security and Authorization
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Specialty EHR Templates
- Speech Recognition
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Vitals Tracking
- Voice Recognition
- Web-based Deployment
- Workflow Management
- ePHI Storage
- Total features180
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Analytics
- Ancillary Care Provider Access
- Annotations
- Appointment Management
- Appointment Scheduler
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Autonomous Task Execution
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Care
- Clinical Documentation
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Collection
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- E-Prescription
- EDI
- EHR/EMR Integration
- EMR/EHR
- EPCS Compliant
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Escalation Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Growth Charts
- HIPAA Compliance
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Interoperability
- Intraoperative Charting
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Meaningful Use Certified
- Meaningful Use Reporting
- Medical Billing
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Medical Provider Access
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Refills
- Onsite Registration
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records
- Patient Records Management
- Patient Scheduling
- Patient Workflow Management
- Payment Collection
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Security and Authorization
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Specialty EHR Templates
- Speech Recognition
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Vitals Tracking
- Voice Recognition
- Web-based Deployment
- Workflow Management
- ePHI Storage
Integrations
- Total integrations3
- ALERE
- EZClaim
- Millennium
- Zoom Workplace
- Total integrations1
- ALERE
- EZClaim
- Millennium
- Zoom Workplace
Alternatives
Explore similar apps
