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CounSol.com vs Qualifacts Insync Comparison (2026)

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Good recommendations?

CounSol.com logo

CounSol.com

Qualifacts Insync logo

Qualifacts Insync

Overview

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling & reminders, and more

InSync EMR is a cloud-based, easily customizable electronic medical record solution, specialized for behavioral health, substance abuse, Ob/Gyn, pediatric therapy, primary care, and physical therapy specialties. Features include custom workflows and dashboards, e-prescribing, and mobile-readiness.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

830

5

4

3

2

1

630

182

17

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

393

5

4

3

2

1

253

105

20

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“Additionally, the range of tools and resources offered by CounSol has greatly enhanced our ability to manage client interactions and streamline our workflow. Whether it’s scheduling appointments, managing client records, or facilitating secure communications, everything has been seamless and efficient.”
NK

Natalie K.

Owner

“I love that everything I need to run my business is in one place (patient info, scheduling, billing, legal paperwork, messaging, session/financial trends, internal notes, etc.); also, when I do have a question, my rep responds to my emails exceptionally quickly and thoroughly answers my questions/provides detailed info to address my issue.”
KO

Kim O.

Clinical psychologist

“The platform is professional, offers a quick turn-around with Support Tickets, and has provided a model that allows for contact with a consistent customer support rep. ”
MK

Maura K.

Licensed Professional Counselor and Practice Owner

Pros

“I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..”
JW

Jessy W.

Systems Director

“The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.”
HA

Hayleigh A.

Doctor

“There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.”
HA

Hayleigh A.

Doctor

Cons

“You have to click into each note to see it, meaning it's hard to scroll adn see details.”
MT

Madeline T.

Licensed Professional Counselor

“I find it cumbersome to create the client forms, internal forms, printed assessments.”
SG

Stefanie G.

Licensed Clinical Social Worker

“So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, [sensitive content hidden], my customer rep to walk me through whatever it is.”
Verified reviewer profile picture

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

Cons

“The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time.”
HA

Hayleigh A.

Doctor

“Cost my businesses thousands in extra expenses and a huge stressor for my staff.”
CB

Celeste B.

Owner

“We knew right away that their company was not organized or equipped for creating a personalized system for us.”
CB

Celeste B.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Bed Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Discharge Management
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Family Medicine
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Income/Expense Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Life Coaching
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integration
  • Third-Party Integrations
  • To-Do List
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features180
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Bed Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Discharge Management
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Family Medicine
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Income/Expense Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Life Coaching
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integration
  • Third-Party Integrations
  • To-Do List
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations9
  • CSG Forte
  • CardConnect
  • Google Calendar
  • PayJunction
  • PayPal
  • PayPal Enterprise Payments
  • Square Payments
  • Stripe
  • Zoom Workplace
  • authorize.net
  • Total integrations1
  • CSG Forte
  • CardConnect
  • Google Calendar
  • PayJunction
  • PayPal
  • PayPal Enterprise Payments
  • Square Payments
  • Stripe
  • Zoom Workplace
  • authorize.net