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BestNotes vs Kipu Comparison (2026)
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Good recommendations?
Overview
BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting
Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
221
5
4
3
2
1
142
62
15
2
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
218
5
4
3
2
1
173
33
7
1
4
- Value for money
- Ease of use
- Features
- Customer support
Pros
Therone W.
Director
Therone W.
Director
Therone W.
Director
Pros
Hanna J.
Therapist
Jessica S.
Admin
Ken F.
Child Care Administrator
Cons
Angela C.
HITECH HIPAA Officer Billing Credentialing Specialist
Billie B.
Clinical
Rachel A.
Outpatient Supervisor
Cons
Jacob B.
Clinical Director
Jacob B.
Clinical Director
Jacob B.
Clinical Director
- Vendor responds to reviews
- Last review15 days ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features137
- AI Copilot
- API
- Access Controls/Permissions
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Analytics
- Ancillary Care Provider Access
- Annotations
- Appointment Management
- Appointment Scheduler
- Appointment Scheduling
- Audit Trail
- Automatic Transcription
- Autonomous Task Execution
- Batch Processing
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management
- Case Notes
- Cash Flow Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Care
- Clinical Documentation
- Clinical Notes
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Collection
- Data Import/Export
- Data Security
- Data Verification
- Decision Support
- Denial Management
- Document Management
- Document Storage
- Documentation
- Documentation Management
- E-Prescribing
- E-Prescription
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Employee Management
- Escalation Management
- File Sharing
- Financial Management
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health
- For Psychiatrists
- For Substance Abuse Therapy
- Forecasting
- Forms Management
- Generative AI
- HIPAA Compliance
- HIPAA Compliant
- Historical Reporting
- ICD-10 Compliance
- Immunization & Allergy Tracking
- In-Patient Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Interoperability
- Intraoperative Charting
- Inventory Management
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Live Chat
- Meaningful Use Certified
- Meaningful Use Reporting
- Medical Billing
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Mobile Access
- Mobile App
- Monitoring
- Monitoring Device Integration
- Multi-Location
- Multi-Provider Practice
- Multiple Medical Provider Access
- Notes Management
- ONC-ATCB Certified
- Online Booking
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records
- Patient Records Management
- Patient Scheduling
- Patient Workflow Management
- Payment Collection
- Payment Processing
- Practice Management
- Prescription Management
- Progress Notes
- Progress Tracking
- Records Management
- Referral Management
- Referral Tracking
- Registration Management
- Reimbursement Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Revenue Recognition
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Secure Messaging
- Security and Authorization
- Self Service Portal
- Session Notes
- Specialty EHR Templates
- Speech Recognition
- Staff Management
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Transaction History
- Treatment Planning
- User Management
- Vitals Tracking
- Voice Recognition
- Web-based Deployment
- Workflow Management
- ePHI Storage
- Total features116
- AI Copilot
- API
- Access Controls/Permissions
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Analytics
- Ancillary Care Provider Access
- Annotations
- Appointment Management
- Appointment Scheduler
- Appointment Scheduling
- Audit Trail
- Automatic Transcription
- Autonomous Task Execution
- Batch Processing
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management
- Case Notes
- Cash Flow Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Care
- Clinical Documentation
- Clinical Notes
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Collection
- Data Import/Export
- Data Security
- Data Verification
- Decision Support
- Denial Management
- Document Management
- Document Storage
- Documentation
- Documentation Management
- E-Prescribing
- E-Prescription
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Employee Management
- Escalation Management
- File Sharing
- Financial Management
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health
- For Psychiatrists
- For Substance Abuse Therapy
- Forecasting
- Forms Management
- Generative AI
- HIPAA Compliance
- HIPAA Compliant
- Historical Reporting
- ICD-10 Compliance
- Immunization & Allergy Tracking
- In-Patient Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Interoperability
- Intraoperative Charting
- Inventory Management
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Live Chat
- Meaningful Use Certified
- Meaningful Use Reporting
- Medical Billing
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Mobile Access
- Mobile App
- Monitoring
- Monitoring Device Integration
- Multi-Location
- Multi-Provider Practice
- Multiple Medical Provider Access
- Notes Management
- ONC-ATCB Certified
- Online Booking
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records
- Patient Records Management
- Patient Scheduling
- Patient Workflow Management
- Payment Collection
- Payment Processing
- Practice Management
- Prescription Management
- Progress Notes
- Progress Tracking
- Records Management
- Referral Management
- Referral Tracking
- Registration Management
- Reimbursement Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Revenue Recognition
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Secure Messaging
- Security and Authorization
- Self Service Portal
- Session Notes
- Specialty EHR Templates
- Speech Recognition
- Staff Management
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Transaction History
- Treatment Planning
- User Management
- Vitals Tracking
- Voice Recognition
- Web-based Deployment
- Workflow Management
- ePHI Storage
Integrations
- Total integrations3
- ALERE
- CTM
- CallRail
- Constant Contact
- EZClaim
- Formstack Forms
- Google Analytics 360
- LeadsBridge
- Microsoft Outlook
- Millennium
- Twilio
- Total integrations8
- ALERE
- CTM
- CallRail
- Constant Contact
- EZClaim
- Formstack Forms
- Google Analytics 360
- LeadsBridge
- Microsoft Outlook
- Millennium
- Twilio
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