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Carecenta vs AlayaCare Comparison (2026)

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Carecenta logo

Carecenta

AlayaCare logo

AlayaCare

Overview

Carecenta is a comprehensive home care management software that helps home care agencies to save time and money while providing high-quality care services to their patients. Here are some ways in which Carecenta software can help:

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

65

5

4

3

2

1

47

10

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.1

188

5

4

3

2

1

69

82

27

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

Pros

“Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business.”
TA

Tonja A.

ceo

“It’s especially good for organizations that value centralized workflows and reliable support.”
Verified reviewer profile picture

Angel u.

QC

“I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees.”
IE

Irene E.

Payroll Specialist

Pros

“The platform seems to reduce manual paperwork, duplication of effort, and helps streamline back‑office tasks like billing, payroll, documentation.”
SK

Simranjit K.

Program Administrator

“I like the efficiency and the organization of Alayacare and now it is broken down into sections, that it is User-friendly, and compiles all patient information in one place.”
BM

Bianca M.

PAYROLL MANAGER, ACCOUNTS PAYABLE SPECIALIST

“Reduce redundant language in DE 2.0 that would pull multiple results if you are looking to make a report with (for example) client contact information.”
GS

Griffin S.

Quality Assurance Specialist

Cons

“My staff had some difficulty with clocking in and out and with the gps tracker feature.”
SD

Sabrina D.

Administrator

“I think my computer skills was a con for me but we overcame that. ”
SL

Sonya L.

COO

“Otherwise, EVV and duplicated authorization issues always confuse us.”
hp

henry p.

coordinator

Cons

“Can't include images in notes only attachments.instability, app crashes, or problems when using the app offline”
rw

rachelle w.

Integrated Service Coordinator

“This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.”
KB

Kelli B.

Manager of Community Support Services

“There are a few things like the client search that sometimes doesn't search properly. Like it won't find a client with just the last name but sometimes it does.”
SR

Sara R.

Home Support Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features81
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Care Summaries
  • Caregiver Management
  • Charting
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Management
  • Document Storage
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forms Management
  • GPS
  • Geriatric Care
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Intake Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • One-to-One Messaging
  • Parent Portal
  • Patient Monitoring
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • Two-Way Audio & Video
  • User Management
  • Video Consultations
  • Visit Verification
  • Wait List Management
  • Workflow Management
  • Total features68
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Care Summaries
  • Caregiver Management
  • Charting
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Management
  • Document Storage
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forms Management
  • GPS
  • Geriatric Care
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Intake Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • One-to-One Messaging
  • Parent Portal
  • Patient Monitoring
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • Two-Way Audio & Video
  • User Management
  • Video Consultations
  • Visit Verification
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations10
  • CareAcademy
  • Dentrix
  • Docmosis
  • Google Maps
  • HHAeXchange
  • Hireology
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • Pentaho
  • QuickBooks Online Advanced
  • Viventium Software
  • WalkMe
  • Waystar
  • eFax
  • Total integrations9
  • CareAcademy
  • Dentrix
  • Docmosis
  • Google Maps
  • HHAeXchange
  • Hireology
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • Pentaho
  • QuickBooks Online Advanced
  • Viventium Software
  • WalkMe
  • Waystar
  • eFax