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AlayaCare Logo

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End-to-end home care software

(9)

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AlayaCare Pricing, Features, Reviews and Alternatives

AlayaCare FAQs

Q. What type of pricing plans does AlayaCare offer?

AlayaCare has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of AlayaCare?

AlayaCare has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does AlayaCare support?

AlayaCare supports the following languages:
French, English, Spanish


Q. Does AlayaCare support mobile devices?

AlayaCare supports the following devices:
Android, iPad, iPhone


Q. Does AlayaCare offer an API?

Yes, AlayaCare has an API available for use.


Q. What other apps does AlayaCare integrate with?

AlayaCare integrates with the following applications:
Waystar, Pentaho, WalkMe, QuickBooks Online Advanced, Hireology, CareAcademy, Docmosis, Google Maps, eFax


Q. What level of support does AlayaCare offer?

AlayaCare offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

AlayaCare product overview

Price starts from

1000

Per month

What is AlayaCare?

AlayaCare is an end-to-end, outcome-focused home care platform for medium to enterprise-level home care agencies and providers. Features include clinical documentation, back office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality.

Key benefits of using AlayaCare

  • AlayaCare provides both traditional and virtual care solutions to help home care organizations improve outcomes.

  • AlayaCare helps eliminate unnecessary data entry, faxing and scanning with configurable clinical forms, workflows and auto-route forms.

  • Multi-tiered billing and payroll management features support both private and public business models.

  • Agencies can leverage AlayaCare's mobile app with GPS data to audit visits for time, attendance, billing and reporting.

  • Nurses and supervisors can reduce the amount of unnecessary visits by virtually monitoring patients through AlayaCare's bluetooth-enabled medical and wellness devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Email/Help Desk
    Chat
    24/7 (Live rep)
    Knowledge Base

    Training options

    Videos
    Live Online
    Webinars
    In Person
    Documentation

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    Why am I seeing this?

    AlayaCare pricing information

    Value for money

    3.8

    /5

    108

    Starting from

    1000

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    AlayaCare features

    Functionality

    3.7

    /5

    108

    Total features

    68

    3 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    HIPAA Compliant
    Alerts/Notifications
    Reminders
    Patient Records Management
    Appointment Management
    Document Management

    Functionality contenders

    AlayaCare users reviews

    Overall Rating

    3.9

    /5

    108

    Positive reviews

    69

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.71/10
    Rating distribution

    5

    4

    3

    2

    1

    35

    40

    23

    5

    5

    Pros
    The ease of use by internal and external staff is amazing. They are constantly looking to improve the software to make it even better (if that is possible).
    The software is constantly improving and has many features that can help ease reporting, administration, and scheduling. Great date exploration tool to be able to build custom reports.
    As a software integrator and developer, we loved that Alayacare (compared to other home care softwares) had a rich and maturing API.
    Cons
    Payroll - we are unable to set up pay rates for specific clients. Unfortunately the current pay rate features and functionality do not work for our company.
    Right now we can only mass reject visits when we have a specific code we are rejecting OR cancelled visits. We are not able to filter by clock in/out percentage to mass approve visits.
    It's frustrating to NOT be able to instantly review and evaluate report data, or the effect of changes in report filters.

    Overall rating contenders

    AvatarImg
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    Leighton F.

    CEO

    Entertainment, 11-50 employees

    Review source

    Overall Rating

    A good solution for most customers

    Reviewed 3 years ago

    Transcript

    Leighton: Hi, my name is Leighton. I'm an IT administrator and I give AlayaCare four out of five stars....

    DS
    AvatarImg

    Diane S.

    Health, Wellness and Fitness, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Why AlayaCare is the only alternative for our company!

    Reviewed 4 years ago

    Our after hours on call system, is functioning so much better. Coordination of the client with the caregivers is seamless. Staff are wonderful to have on our side ... very responsive!

    Pros

    Ease of use .... so user friendly. Walk Me is awesome feature. All features needed for home care agencies as we move into the future.

    Cons

    Some issues with Skills and Qualification that were unable to resolve.

    TM
    AvatarImg

    Tianah M.

    Health, Wellness and Fitness, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use sysem that has improved our Company's work flow

    Reviewed 4 years ago

    Overall experience has been fantastic. The set-up process was seamless. Our Staff Members were pleased with the ease of transfering systems.

    Pros

    - Software has many features: Scheduling, Charting, Payroll, Human Resources / Document Control, kilometer tracking, etc. integrated into one. - Ongoing schedules can set up with primary and secondary staff members. - Data pulling / reporting. - Level of technical support whenever we have issues or questions.

    Cons

    - Message communication with staff members. At the moment, we are having to use multiple platforms to fill this need.

    KB
    AvatarImg

    Karen B.

    Health, Wellness and Fitness, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Alayacare Software Review

    Reviewed 4 years ago

    Alayacare is a good tool to use....but given that it is a fairly new product, you would expect some things to be better. The software seems to be in its "infancy". Basic things that you find in financial software such as a configuration workbook, change logs, etc are not in Alayacare. It means that making changes are more difficult. Everything that is in UAT and tested, needs to be re-entered into production. This is another opportunity for errors to sneak in. Alayacare is not designed to make upgrades while it is in production.

    Pros

    I was not working with the software when it was implemented. Unfortunately it turned out the implementation of the software was not optimal. As a result we are having to go back and fix a lot of things that are not working. There are aspects of the software that work well, and other pieces that are awkward or not thought out well.

    Cons

    Parts of the software that do not work well: - Facility staff planning...seems like a work around to have to have 2 service codes for staff. One to record their shift, then another to record their client time. - Facility Scheduling - having to use "Lines". It is difficult to view the overall staffing - Rolling data up into sub-programs and programs. The service codes seem to be a limiting factor....

    CS
    AvatarImg

    Christine S.

    Hospital & Health Care, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    AlayaCare - up with the times

    Reviewed 4 years ago

    So Far it has been great, help is right there when needed. Still learning the ins and outs. But the organization is getting there.

    Pros

    I like how easy the software is to navigate around. The AlayaCare team is easy to work with and always able to help right away. I like how staff can see schedules and able to send reports directly to administrative staff. Easy to learn and easy to use. Still learning the system and what it is capable of.

    Cons

    I do not like that i cannot enter an employee for multiple shifts. (just fill ins) Takes a lot of time to put them in the system one by one. I know the AlayaCare team is working on this. Also the organization is struggling with some confidentiality issues. Employees are able to review previous reports other employees submit.

    NE
    AvatarImg

    Nancy E.

    Hospital & Health Care, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Reports are way to complicated

    Reviewed 4 years ago

    Pretty good, the training is non existent and terrible, we should have had dedicated hands on training, we only know what we know and we do not know what we don't know.

    Pros

    Over all the platform is intuitive and quite easy to navigate, with the exception of data exploration

    Cons

    The report/data exploration section is too hard to manipulate and some of the built in agency reports are inconsistent so getting useful data is not easy. There are places where you need to do excessive number of clicks to get things done,, especially on the scheduling area.

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