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Careficient vs Hospice Tools Comparison (2026)

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Careficient

Hospice Tools logo

Hospice Tools

Overview

Careficient is an integrated healthcare management system for agencies & hospices to manage scheduling, referrals, intake, billing, EDI, OASIS, HIS & compliance

Hospice Tools delivers the complete hospice platform: EMR, HospiCRM, TimeKeeper & eBilling, purpose-built for hospice and palliative care. User-friendly web & mobile apps connect clinical care, referrals, operations and billing, with exceptional training, support and partnership.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

995

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

65

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

59

5

4

3

2

1

40

13

4

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.7

166

5

4

3

2

1

117

42

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“Streamlined charting, IDG notes flow over.”
GJ

Gretchen J.

Administrator

“N/A - if I am struggling with something I can usually have it resolved by a team member.”
CN

Carmen N.

Office Manager

“The set up team was there every step of the way and patient as we navigated learning the new system. ”
KS

Kathy S.

Accountant

Pros

“I've used 4 different EMRs in my many Hospice jobs, and Hospice tools is by far the most user friendly, the easiest to navigate, the most intelligently built for the job I'm doing, and the least likely to force me to do double work or allow me to submit something incorrectly that requires later fixes.”
VJ

Vera J.

Volunteer Coordinator

“As a manager/supervisor it allows me to access enormous amounts of data that I can use to assess workloads, performance, and compliance concerns.”
JM

Judith M.

Corporate Director of Social Work

“I love using HospiceTools - it makes my job easier, my volunteers' jobs easier, and it gives me more time to DO my job by making the charting portion of it efficient and simple.”
VJ

Vera J.

Volunteer Coordinator

Cons

“the only issues we have had with software is when generating careplan alot of documentation on nurses notes are not transferred over to assessment/when generating plan of cares.”
LN

LINDA N.

adminstrator director of nurses

“That when having to send transfer summary to a hospital via fax you can't send through the system.”
EB

Erin B.

Clinical director

“i.e. to look up the medical record # or insurance # you have to click on too many tabs to get there.”
RD

Renee D.

clinical director

Cons

“One downside to Hospice Tools is that each document I print results in an additional sheet of paper being printed that is unnecessary as it only contains a footer, no data. ”
KF

Karin F.

Human Resources

“The calendar seems to need to be re-loaded far too often and seems to move very slow.”
MF

Matt F.

Administrative Assistant

“Some cons about hospice tools is it takes a while to load, especially moving from patient to patient.”
AC

Anyssa C.

Social Work

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features66
  • AI Copilot
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agency Management
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Carer Coordination
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Credential Management
  • Customizable Forms
  • Customizable Reports
  • Data Exchange
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR Integration
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Physician Portal
  • Point of Care
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking and Scheduling
  • Time Tracking by Client
  • Volunteer Management
  • Workflow Management
  • Total features71
  • AI Copilot
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agency Management
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Carer Coordination
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Credential Management
  • Customizable Forms
  • Customizable Reports
  • Data Exchange
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR Integration
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Physician Portal
  • Point of Care
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking and Scheduling
  • Time Tracking by Client
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations1
  • Dragonfly
  • FrameworkLTC
  • Google Maps
  • Inovalon Provider Cloud
  • Press Ganey
  • RXNT
  • SHP for Hospice
  • Synapse
  • WestFax
  • Total integrations8
  • Dragonfly
  • FrameworkLTC
  • Google Maps
  • Inovalon Provider Cloud
  • Press Ganey
  • RXNT
  • SHP for Hospice
  • Synapse
  • WestFax