Caremerge Pricing, Features, Reviews & Comparison of Alternatives

Caremerge

EHR & engagement software for senior living providers

4.6/5 (10 reviews)

Caremerge overview

What is Caremerge?

Caremerge provides EHR and Engagement solutions to Senior Living providers that promote wellness and inspire collaboration between residents, staff and families. Our simple and user-friendly solutions improve quality of care while improving quality of time spent with residents and families. We believe in a friction-less client care model that creates long-lasting partnerships with successful outcomes.
www.caremerge.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Caremerge screenshot: Caremerge: Access data via any internet-enabled deviceCaremerge OverviewCaremerge screenshot: Caremerge: Track pre-admissions via the central dashboardCaremerge screenshot: Caremerge: See med exceptions, eMAR tasks completed, and PRNs administered all from one placeCaremerge screenshot: Caremerge: Generate monthly attendance reports

Caremerge user reviews

Excellent
8

Very good
1

Average
0
Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.3
  4.7
Dina Capek

Caremerge a great EMR platform for Senior Living

Used daily for 2+ years
Reviewed 2020-01-14
Review Source: Capterra

We love the people of Caremerge. From the CEO to the others, there is a warm professional, yet personable feel with each one. Their culture of commitment to excellence and listening to the client has always been unique when compared to other software teams that we have experienced. We are very fortunate to have found them to partner with and we hope to continue the relationship for a long time. They are innovative and engaging, and even when there are new staff welcomed to their team, the culture and service levels have remained positive.

Pros
I love the simplicity and intuitive design that makes training staff and using the application relatively simple. The format is understandable and the way it looks on the screen is clean and not busy looking like many similar applications. Caremerge houses information in a way that is easily accessible. From front line caregivers who provide care and medication assistance to licensed staff and other disciplines in our clinic and care settings, we are able to quickly see orders, see when medications are due, sort residents in groups, easily check off scheduled tasks, see a communication log of clinical notes or critical tags that have been documented. Resident profile of contacts and personal preferences also is easy to reference quickly. Caremerge works well for our independent and assisted living resident records.

Cons
The size of the font and space for reviewing resident notes. It would be so great if when clicking on notes that the section pops out to a larger viewing screen and it would be great to have scrolling continue without without having to change the page number to continue to view. This would be great if there could be a date filter to review resident notes either for last 24 hours, last 7, 15, 30, 45 or 18- days, etc. Would love to have a pet section, where we could add if resident has a pet and a vaccination log! We do not have pets yet in our community but are planning to and do not want to maintain a separate data base for this information! In a perfect world:-) A way to easily sort the data in the resident profile report without having to download all of it, and then modify the excel format to get just what we want! There are some other things on the wish lists of different staff members. These are just mine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim Mead

Best Engagement Tools on the Market!

Used daily for 2+ years
Reviewed 2019-11-22
Review Source: Capterra

the product is easy to use, the Caremerge staff is great to work with, very accommodating and helpful to myself and my staff if we have questions. We have 60 communities signed up with Caremerge, when I have new staff, I am able to train them easily, they understand it well.

Pros
Caremerge offers the ability for Residents and Family Members to be completely engaged in life of the Community. There are engagement opportunities for staff and family through family messaging and announcements platforms as well as for residents with the Community Engagement platform. The platform and app is very user friendly.

Cons
The price of the product is a little pricey, but we get a great product and service from the Caremerge team, so it is worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

It doesn't work very well.

Used weekly for less than 6 months
Reviewed 2018-02-26
Review Source: Capterra

Cons
The resident directory cannot be searched for specific names. The private message function is irratic. The site does not look professionally done. It's not clear what does or does not go out to everyone using the site. It seems as if it were programmed by amateurs. Had I been choosing, I would never have chosen Caremerge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Diana Thompson

Caremerge on the Cutting Edge

Used daily for 1-2 years
Reviewed 2019-11-22
Review Source: Capterra

The ability to stay connected in this ever changing and technology based world is so important. Caremerge has helped us to provide something different that meets the needs of the community, the meets of the residents and the needs of the families all in one convenient and easy to use location.

Pros
Caremerge really tries to adapt their software to the needs of the community as well as the families that utilize it as well. They are open to ideas and have taken the constructive criticism to heart in terms of continuing to grow and change to meet the needs of those using the software. It is extremely beneficial in our community and really sets us apart from others in our industry

Cons
There are some adaptations that I would make that I have recommended that I have been told are being worked on but time passes and I never know if they are still being worked on or considered or if they have decided to no longer pursue those changes at all. It would be nice for the app to be a bit more customizable in terms of the calendar and the PDF styler.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lynne Dionne

Caremerge rocks!

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

Caremerge is my favorite program I've used in my career. It's so important for families to know that their loved ones are engaged and being taken care of, even when they live far away or aren't able to visit the community.

Pros
I love the ease of Caremerge, for both associates using Caremerge to take attendance/send messages, but also for family members/caregivers.

Cons
The ONLY aspect of Caremerge I think could use looking at is the messaging section on the app (as opposed to the website). We receive notifications letting us know a family member (by the family member's name) has messages us, but we have to know what resident that family member "belongs to" in order to view the message from the app. If I don't know which resident the family member "belongs to", I have to open the website view to open the message from the notification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Caremerge pricing

Pricing options
Subscription
View Pricing Plans

Contact Caremerge for pricing information.

Caremerge features

Activity Dashboard
Appointment Management
Calendar Management
Compliance Management
Document Management
HIPAA Compliance
Reporting & Statistics
Third Party Integration
Workflow Management

API (143 other apps)
Automatic Notifications (163 other apps)
Billing & Invoicing (241 other apps)
Charting (151 other apps)
Claims Management (175 other apps)
Client Portal (143 other apps)
Customizable Reporting (144 other apps)
Records Management (220 other apps)
Reminders (228 other apps)
Scheduling (139 other apps)
Self Service Portal (154 other apps)

Videos and tutorials

Additional information for Caremerge

Key features of Caremerge

  • Amazon Alexa Integration
  • Care Planning
  • Electronic Health Record Management
  • Event / Activities Planning
  • Marketing / Lead Management
  • Medical Records
  • Medication Tracking
  • New Resident Assessment
  • Resident Info Management
  • Scheduling
  • Staff Management
View All Features

Benefits

Quickly & Securely Send Critical Messages to Residents, Families & Staff

Provide a Centralized Space for Residents to get Important Information and Stay Connected

Entertain Residents While Keeping them Engaged and Informed

Easily Maintain Conversations with Family Members and Put Them at Ease