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AxisCare Logo

The #1-Rated Home Care Software With Unmatched Flexibility

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AxisCare - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

AxisCare overview

Based on 729 verified user reviews

What is AxisCare?

AxisCare is a home care tool offering key features such as scheduling, client management, and mobile access, among others.

Who uses AxisCare?

By industry, AxisCare reviewers are most commonly professionals in hospital & health care (70%). The most frequent use case for AxisCare cited by reviewers is home care (75% of reviewers).

What do users say about AxisCare pricing?

Most users consider AxisCare to provide strong value for money due to its affordable pricing and comprehensive features. Some reviewers feel the pricing can be high for smaller organizations, and a few mention accumulating per-client costs.

Starting price

325 /
per month
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Pros & Cons

Bugs and Issues

Caregiver and Client Management

Scheduling

User Interface

Billing and Payroll

Reporting

AxisCare’s user interface

Ease of use rating:

AxisCare review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(16)
3-4(163)
5(550)

What do users say about AxisCare?

Reviewers indicate AxisCare is user-friendly, with efficient scheduling, comprehensive caregiver and client management, and helpful customization options. They find the interface intuitive and appreciate features like real-time alerts, QuickBooks integration, and the ability to access information from multiple devices. Many say customer support is responsive and training resources are available, making onboarding smoother for new staff.

They report occasional bugs, glitches, and limitations in customization or reporting, and mention that billing and payroll processes can be confusing or require manual intervention. Some feel the mobile app and admin features need improvement, and note a learning curve for advanced functions.

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Who uses AxisCare?

Based on 729 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Public Safety
Health, Wellness and Fitness
Non-Profit Organization Management
Others

Use cases

Home Care
Home Health Care
Long Term Care
Medical Scheduling

AxisCare's key features

Most critical features, based on insights from AxisCare users:

Mobile access
Calendar management
Billing & invoicing
Care plan management
Compliance management
Patient records management
Claims management
Electronic signature
Reporting & statistics
Task management

All AxisCare features

Features rating:

Activity dashboard
Activity Planning
Activity tracking
Alerts/Escalation
Alerts/Notifications
Appointment management
Appointment scheduling
Assessment management
Automated scheduling
Billing & invoicing
Calendar management
Caregiver management
Care plan management
Chatbot
Chat/Messaging
Claims management
Client management
Client portal
Clock in/out
CNA Tracking
Communication management
Compliance management
Credit card processing
Customer database
Customizable forms
Customizable reports
Customizable templates
Document storage
Electronic payments
Electronic signature
Email reminders
Employee management
For home care providers
For long term care
Forms management
For nursing homes
Generative ai
Geriatric care
GPS
HIPAA compliant
Home health care management
Incident management
Insurance management
Invoice management
Live chat
Machine learning
Mobile access
Mobile alerts
Multi-Location
Natural language processing
No-Show tracking
Nursing Forms Tracking
On call scheduling
Patient records management
Payroll management
Physician management
Point of care system
Predictive analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Records management
Recurring appointments
Reimbursement management
Reminders
Reporting & statistics
Role-Based permissions
Scheduling
Search/Filter
Self service portal
SMS messaging
Speech recognition
Spend management
Staff scheduling
Task management
Task scheduling
Time tracking by client
Transaction management
User management
Visit verification
Workflow automation
Workflow management

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AxisCare pricing

Value for money rating:

Starting from

325

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about AxisCare price and value

Value for money rating:

To see what individual users think of AxisCare's price and value, check out the review snippets below.

“It provides a clear and efficient way to manage and monitor daily schedules, which helps keep everything running smoothly.”
CR

Crystal R.

Care Director

“That there is not a timecard feature that is specifically for administrative staff to be able to make onboarding, timekeeping, and payroll a smoother process.”
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Jaime B.

Accounting Manager

AxisCare integrations (17)

Integrations rated by users

We looked at 729 user reviews to identify which products are mentioned as AxisCare integrations and how users feel about them.

Integration rating: 4.8 (8)

We use this to process payments from Aspire.

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Morgan S.

Accounts Receivable Manager

Integration rating: 4.6 (7)

Integration rating: 5.0 (6)

I need to be able to track my job costs.

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Patrick P.

Commercial Division Manager

Integration rating: 4.4 (5)

Integration rating: 3.7 (3)

budget and gift tracking

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Randy E.

CEO

AxisCare customer support

What do users say about AxisCare customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of AxisCare customer support.

Widely noted by reviewers, AxisCare's customer support is consistently responsive, knowledgeable, and easy to reach when issues arise.

A significant portion of users highlight that support staff are friendly, patient, and provide effective solutions or helpful workarounds.

Broad user base appreciates the availability of live support, extended business hours, and multiple channels like chat and phone.

Frequently reported by users, customer support is proactive in training, listens to suggestions, and follows up promptly on requests.

Support options

Faqs/forum
Knowledge base
Email/help desk
Phone support

Training options

Live online
Videos
Webinars
Documentation

To see what individual users say about AxisCare's customer support, check out the review snippets below.

“The issue isn’t support, it’s that the platform sometimes creates situations you need support for in the first place. If they are leaning into AI for development, security and validation needs to be taken seriously.”

TM

Tyler M.

Administrator

“ease of integration to third parties like sandata.”

BB

Bradley B.

Director

AxisCare FAQs

Q. Who are the typical users of AxisCare?

AxisCare has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is AxisCare used for?

AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible.


Q. Does AxisCare support mobile devices?

AxisCare supports the following devices:
iPhone, iPad, Android


Q. What level of support does AxisCare offer?

AxisCare offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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