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TheWorxHub Logo

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Drive compliance and safety through smarter asset management

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TheWorxHub Pricing, Features, Reviews and Alternatives

TheWorxHub FAQs

Q. What type of pricing plans does TheWorxHub offer?

TheWorxHub has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of TheWorxHub?

TheWorxHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does TheWorxHub support?

TheWorxHub supports the following languages:
English


Q. Does TheWorxHub offer an API?

No, TheWorxHub does not have an API available.


Q. What level of support does TheWorxHub offer?

TheWorxHub offers the following support options:
Email/Help Desk, Chat, Phone Support

TheWorxHub product overview

Price starts from

1

Per year

What is TheWorxHub?

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Key benefits of using TheWorxHub

Manage assets in one place – Schedule and automate location- and asset-based work orders with a centralized, digital solution — making your team’s jobs easier and more streamlined
Proactively remain compliant – Stay organized and track compliance-related tasks and dashboards to ensure communication across key cross-functional teams
Focus on delivering quality care – Automate tasks and work orders so you and your team can focus your time and energy on providing the best patient & resident care.
Cut costs with smarter maintenance – Using a computerized maintenance management system (CMMS) prolongs asset life and reduces facility maintenance costs.
Build smarter budgets – View and share real-time data, analysis, KPIs, and dashboards to gain a current understanding of your operations and justify critical budget decisions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Webinars

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Why am I seeing this?

TheWorxHub pricing information

Value for money

4.5

/5

170

Starting from

1

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TheWorxHub features

Functionality

4.5

/5

170

Total features

39

11 categories

Most valued features by users

Reporting & Statistics
Document Management
Workflow Management
Billing & Invoicing
Customizable Reports
Calendar Management
Activity Planning
Activity Tracking

Functionality contenders

TheWorxHub users reviews

Overall Rating

4.7

/5

170

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

128

35

6

0

1

Pros
I have used other systems in the past but the freedom of customizing the work has been a godsend.
Storage of data is superb and as long as my maintenance teams have put in appropriate detail in their work I can take an incredible amount of reports to support the work they do.
What I like the most is the ability to share the calendar with all stakeholders and create reports about previous visits to doctors appointments.
Cons
It can be a little difficult for end users to find the specific area they are looking for due to the lack of knowledge of how the areas were named in the build process.
You still have to fill out six individual boxes of data to complete the work order and that doesn't include the details or the requestor. Reports are also a problem.
There is just a lot that this offers and can become hard to roll everything into it amongst the day to day ongoing tasks.

Overall rating contenders

JM
AvatarImg

Josh M.

Biomedical Equipment Technician

Hospital & Health Care, 501-1,000 employees

Review source

Overall Rating

Affordable and Functional CMMS

Reviewed 3 years ago

Transcript

Josh: Hi. I'm Josh. I'm a Biomedical Equipment Technician, and I would give TheWorxHub five out of five....

CJ
AvatarImg

Casey J.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Facilities and Campus operations and maintenance solution

Reviewed 4 years ago

This suite of solutions have enabled us to reduce time on transportation needs, simplify room booking, validate expenses on maintenance, and convert from being reactive to proactive by managing recurring and scheduled preventative maintenance work orders. Our organization has adopted bar coding of assets which saves time tracking assets and helps account for repaired, replaced, and misplaced assets.

Pros

The Worx-hub software and suite of solutions is of exceptional value and very user friendly. Like any other system or activity, what you put into it, you will get out of it. The system is scalable and interfaces well with multiple hardware platforms. Ease of use for end users is exceptional. Our end users include residents with little to no experience, staff with basic to moderate computer systems experience too our fully engaged maintenance and operations staff.

Cons

The most challenging aspect of the software, like any other, is the initial data entry of assets, products and systems, where none previously existed. It would have been far better if we had the ability to port over data.

PJ
AvatarImg

Philip J.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Willing To Listen and Adapt

Reviewed 3 years ago

It is overall an very good system, we use 7 modules currently. I would say it, as with anything takes some getting use to when you make an change but this switch was truthfully with simplicity and ease to make once you start using more and more and you will become so user friendly with the system.

Pros

Over the years we as an company have made suggestions to TWH for items to be added or changed and TWH, listens and adapts when possible to make these features that are important to the end user, as long as the benefit the greater good.

Cons

There are some occasional items that you have to work around with the way TWH classifies things, I was use to the address of the Residences being an Asset, but not in TWH it is an location. That does not allow for PM Work Orders to easily be set up for the Resident and not have to input the seperate Asset that you are setting the PM for.

LK
AvatarImg

Lori K.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good data base and maintenance work program

Reviewed 3 years ago

Overall it's a pretty straight forward program to use. We use it on a daily bases and having the information in one place is great.

Pros

I like that it's fairly easy to use. Versatile for records and maintenance data.

Cons

That you cannot delete old files or some errors. It's often slow than what we are used to. And some history data is deleted when tenants have moved, etc..

DW
AvatarImg

Dale W.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WorxHub

Reviewed 4 years ago

Overall the entire organization is more than pleased with the WorxHub program. The hospital previously didn't have a work order system and were using Excel spreadsheets to track requests. The transition to the WorxHub has been a huge benefit to all. Staff is always kept updated on their requests through the entire work order cycle. The online support is awesome. The WorxHub staff is very helpful in addressing the limited concerns that we have had, most simply required a little education on the matter. The support is the best! You never feel like your just another number.

Pros

This was easy to setup and get implemented. The support from Dude Solutions during & after setup was great. They were always available to assist and were very prompt in addressing any concerns that came up. The canned reports were sufficient for a small hospital like ours. The staff submitting work requests find it to be very intuitive to use. New employees are ready to use the WorxHub with minimal training required. The subscription cost is very reasonable. We evaluated several other CMMS programs and found the WorxHub to be the best bang for our buck.

Cons

I wish it had an adhoc report writer function to allow more options in creating reports. It still gives us what we need but more options are always better. Also wish the fields of the work order allowed more customization.

DH
AvatarImg

David H.

Health, Wellness and Fitness, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hospice Facility Review

Reviewed 2 years ago

My situation was rather unique in that I had nothing to start with. Creating our locations, and assets was a time consuming task. For those that currently have a CMMS system the transition would be rather easy. I also want to mention the training and support documents were very helpful.

Pros

The primary objective was to get a handle on our compliance needs. Fire suppression & alarm system testing, emergency lights, emergency power systems, etc. Many of these inspection \ testing requirements are available in a template form for easy implementation.

Cons

In reality every location contains assets, and every asset (equipment) is comprised of sub-assemblies and parts. It would be nice to reference common used parts for each piece of equipment. Such as bearings, belts, filters, hoses, and fluids. This really helps control parts inventories. To be fair I did not purchase the inventory modules so maybe this is included in that system.

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