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Caretime vs GEOH Comparison (2026)

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Good recommendations?

Caretime

GEOH

Overview

CareTime is home care software that connects scheduling, documentation, EVV, and billing to improve accuracy and revenue visibility.

GeoH is an end-to-end home health care solution designed to help businesses streamline operations, improve caregiver satisfaction, and increase profitability for agency owners. The electronic visit verification (EVV) module ensures accurate recording and reporting of client visits, enabling agencies to maintain Medicaid compliance and get paid on time.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

170

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

4.9

171

159

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“The platform is easy to navigate, and the customer service has made the entire process of opening and managing my agency feel much less overwhelming.”

Liea E.

Owner

“Overall agency employees are friendly and available for general questions, but specific questions seem to take awhile or not answered at all”

Tenneil S.

admin asst

“What I like most about Caretime is that I'm able to communicate with caregivers quickly and efficiently when I have new jobs and also it helps out a ton with billing for other services and tracking those services”

Darreyl D.

President

Pros

“It was more about making sure that myself and our agency were comfortable while doing there part, rather it was fixing a schedule, making sure the dashboard was clear and ready to submit for billing, as well as reaching out to our staff for any needs or concerns they may have while using the mobile application.”

Shaquwell J.

Admin

“I was able to get reassigned and she has been responsive and makes her self available for the majority of times I am lost and assist even with her busy schedule.”

Chelzie S.

Owner

“The reporting, I wish there was an option to choose which fields to include in a report prior to it generating a templated report.”

Kenneth G.

Staffing and Scheduler

Cons

“A common complaint is the inability to reach customer service, with reports of long hold times that end in disconnection, unreturned voicemails, and general lack of assistance, leading to significant frustration.”

Cory R.

lpn

“Customers should not feel dismissed, disrespected, or burdensome when seeking assistance—especially regarding billing issues, which require accuracy, professionalism, and clear communication.”

Kizzy D.

Director

“The software itself is often glitchy and unreliable, which forces our office staff to spend excessive time troubleshooting instead of focusing on their actual work.”

Iris S.

Owner

Cons

“One of the things I liked least about GeoH was the lack of backend access, which made it difficult to customize and manage data efficiently.”

Jenelyn N.

Administrative

“I had some confusing moments but other that I understand that everything else As a new user, it took me some time to understand how to navigate the system and use all of its features effectively.”

Chiann K.

Admin

“I don't believe that is available in the app yet. Since it usually means there is one attendant watching over a few clients.”

Courtney P.

Home Care Company Administrator