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Oracle Health Ambulatory Suite vs eClinicalWorks Comparison (2026)

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Oracle Health Ambulatory Suite

eClinicalWorks

Overview

Integrated, AI-powered cloud suite helping to streamline outpatient workflows, EHR, patient engagement, analytics, and revenue management.

eClinicalWorks EMR is a comprehensive and customizable electronic medical record system that streamlines clinical workflows and enhances patient care.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

449

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.8

161

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

3.3

396

116

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

Pros

“Efficient patient management though.”

Anna B.

Kinesiologist

“Support was top notch and was able to answer questions and issues along the way”

Keith K.

CDSO

“The thing that I liked least is there was no way to look at other parts of the chart without stopping what you was in the middle of and going to another part of the patients chart to get information”

Angela B.

Office Manager

Pros

“They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on.”

Chelsea A.

Owner

“I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.”

Tabatha W.

Nursing Supervisor

“Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.”

Reneisha H.

Clinical Programs Manager

Cons

“There are a lot of steps to log in and the interface is not the most up to date.”

Anna B.

Kinesiologist

“I would access from a third party so not always had access; in three years had to call and contact them multiple times because of the passwords, the access, etc.”

Tamara G.

UR nurse

“They all use this a way into the field and no nothing about coding even for the most basic things required in documentation i.e. Fishbone labs, smart templates(all show not aligned, no data, etc.)”

lang n.

Physician

Cons

“Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration.”

Reneisha H.

Clinical Programs Manager

“The Customer Service reps are obsessed with closing tickets (it must be how they are monitored and bonused) that it doesn't matter if the issue has been resolved, the ticket is going to be closed. ”

Dawn L.

Practice Administrator

“You can only have 1 user at a time in the patient profile which doesn't help for training purposes.”