getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CipherHealth Logo

Cloud-based multilingual patient engagement software

Table of Contents

CipherHealth - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

CipherHealth overview

What is CipherHealth?

CipherHealth is a patient engagement software that helps healthcare institutions collect feedback, conduct patient rounds, schedule follow-ups, and manage other administrative processes on a centralized platform. Staff members can customize text or email alerts in multiple languages to create appointment reminders and remote care plans.

CipherHealth allows administrators to create healthcare provider-specific surveys to capture patients’ feedback, contact information, and overall satisfaction rates. The live transfer functionality enables employees to automatically offer assistance and connect patients with their designated medical professionals. It lets users maintain a historic issue database with details, such as unit location, attending physician, issue title, status, and relevant questions. The patient dashboard lets healthcare professionals conduct attending rounds and track the activities or clinical processes of all patients.

CipherHealth facilitates integration with several third-party electronic medical records (EMR) solutions. Supervisors can utilize built-in dashboards to generate email reports and gain insights into patient engagement, issue resolution rates, and upcoming trends.

Starting price


Alternatives

with better value for money

CipherHealth’s user interface

Ease of use rating:

CipherHealth reviews

Overall rating

4.8

/5

16

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

13

2

1

0

0

Pros
“The software is easy, user friendly and like I can trend my daily progress.”
CA

CynTHIA A.

Associate Director

“The product does exactly what we need it to do in order to provide the best care for our patients.”
DJ

Danielle J.

Program Coordinator/Healthcare Navigator

“They have a combo of clinical and technical expertise which helps develop effective tools.”
DJ

Danielle J.

Program Coordinator/Healthcare Navigator

Cons
“Some functions are hard to find or less obvious and a little confusing.”
KS

Kiana S.

Patient Care Manager

“We can then assist them with their needs and potentially avoid a readmission to the hospital.”
AH

Ann H.

RN, Care Transition Nurse

“Patients that have been discharged are still on the roster after they have left. This can often leave a record/ list of more than one person assigned to the same room during your rounding visits.”
SL

Star L.

Patient Liaison/ Communications Manager

Who uses CipherHealth?

Based on 16 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Medical Practice

Use cases

- Not enough reviews
-
-
-
-
-

CipherHealth's features

Features rating:

Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated responses
Call reminders
Campaign management
Care plan management
Communication management
Compliance management
Confirmations/Reminders
Contact database
Customizable reports
Dashboard
Data import/export
Email alerts
HIPAA compliant
Messaging
Mobile access
Mobile alerts
Monitoring
Multi-Channel communication
Multi-Language
Multi-Location
Online refills
Patient education
Patient engagement
Progress tracking
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring appointments
Reminders
Remote monitoring & management
Reporting & statistics
Reporting/Analytics
Self service portal
Sentiment analysis
SMS messaging
SMS reminders
Status tracking
Surveys & feedback
Third-Party integrations
Workflow management

CipherHealth alternatives

CipherHealth logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Remedly logo
visit website

Starting from

89

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pabau logo
visit website

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CarePaths EHR logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CipherHealth integrations (1)

Top integrations

CipherHealth support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

In Person
Live Online
Webinars
Documentation
Videos

CipherHealth FAQs

Q. Who are the typical users of CipherHealth?

CipherHealth has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does CipherHealth support?

CipherHealth supports the following languages:
English


Q. Does CipherHealth support mobile devices?

CipherHealth supports the following devices:
Android, iPad, iPhone


Q. Does CipherHealth offer an API?

No, CipherHealth does not have an API available.


Q. What level of support does CipherHealth offer?

CipherHealth offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Related categories