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CipherHealth
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based multilingual patient engagement software
Table of Contents
CipherHealth - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
CipherHealth overview
What is CipherHealth?
CipherHealth is a patient engagement software that helps healthcare institutions collect feedback, conduct patient rounds, schedule follow-ups, and manage other administrative processes on a centralized platform. Staff members can customize text or email alerts in multiple languages to create appointment reminders and remote care plans.
CipherHealth allows administrators to create healthcare provider-specific surveys to capture patients’ feedback, contact information, and overall satisfaction rates. The live transfer functionality enables employees to automatically offer assistance and connect patients with their designated medical professionals. It lets users maintain a historic issue database with details, such as unit location, attending physician, issue title, status, and relevant questions. The patient dashboard lets healthcare professionals conduct attending rounds and track the activities or clinical processes of all patients.
CipherHealth facilitates integration with several third-party electronic medical records (EMR) solutions. Supervisors can utilize built-in dashboards to generate email reports and gain insights into patient engagement, issue resolution rates, and upcoming trends.
Starting price
Alternatives
with better value for money
CipherHealth’s user interface
CipherHealth reviews
Overall rating
4.8
/5
16
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
5
4
3
2
1
13
2
1
0
0
CynTHIA A.
Associate Director
Danielle J.
Program Coordinator/Healthcare Navigator
Danielle J.
Program Coordinator/Healthcare Navigator
Kiana S.
Patient Care Manager
Ann H.
RN, Care Transition Nurse
Star L.
Patient Liaison/ Communications Manager
Who uses CipherHealth?
Based on 16 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
- Not enough reviewsCipherHealth's features
Features rating:
CipherHealth alternatives
CipherHealth integrations (1)
Top integrations
CipherHealth support options
Typical customers
Platforms supported
Support options
Training options
CipherHealth FAQs
CipherHealth has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does CipherHealth support?
CipherHealth supports the following languages:
English
Q. Does CipherHealth support mobile devices?
CipherHealth supports the following devices:
Android, iPad, iPhone
Q. Does CipherHealth offer an API?
No, CipherHealth does not have an API available.
Q. What level of support does CipherHealth offer?
CipherHealth offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum




