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Remedly Logo

AI-Powered EHR, Practice Management, Medical Billing & RCM.

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Remedly - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2026

Remedly overview

What is Remedly?

Remedly is a HIPAA-compliant cloud platform that helps healthcare organizations manage patient care, operations, revenue, and patient communications from a single system.

Designed for mental health practices, concierge medicine providers, weight loss clinics, medical spas, plastic surgery centers, DME providers, and multi-specialty healthcare organizations.

Practice Management: calendar scheduling, multi-location support, room and device scheduling, group and family sessions.

Electronic Health Records (EHR): customizable chart notes, SOAP, DAP and psychiatric note templates, intake forms, consent forms, and patient history tracking.

Revenue Cycle Management (RCM) & Medical Billing: insurance eligibility verification, claims processing, ERA/EOB management, payment processing, patient statements, invoices, receipts, fee schedules, and patient ledger tracking.

Ambient AI Assistant: AI-generated clinical notes that help reduce documentation time.

Patient Portal: secure messaging, online forms, e-signatures, and self-scheduling.

Communications & Patient Engagement: automated SMS and email reminders, bulk messaging, and patient engagement tools.

Reporting & Analytics: accounts receivable reporting, financial reports, remittance reporting, custom dashboards, and practice performance insights.

Built-in Healthcare Ecosystem: ePrescribing (eRx), eFax, and eLabs.

Integrations: CRM integrations, Leads API, and custom integrations.

Inventory Management with stock tracking and supply alerts.

Start a 7-day free trial and discover how Remedly can help improve efficiency, strengthen patient engagement, and simplify both care delivery and revenue management!

Starting price

89 /
per month
try for free

Pros & Cons

Billing

Patient Management

Customer Support

Pricing

User Interface

Remedly’s user interface

Ease of use rating:

Remedly review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(16)
5(59)

What do users say about Remedly?

Reviewers feel Remedly offers responsive and knowledgeable customer support, with many noting improvements in service and prompt resolution of issues. They say staff listen to feedback and implement meaningful changes, though a few mention inconsistent experiences in the past. Most find the software user-friendly and easy to navigate, reporting that it simplifies daily tasks and onboarding for new staff.

Users say Remedly streamlines patient management by keeping records organized and improving workflow efficiency. They appreciate the customizable and intuitive interface, but some feel certain features could be more flexible or visually updated for better usability.

Select to learn more


Who uses Remedly?

Based on 78 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Medical Practice
Mental Health Care
Alternative Medicine
Others

Use cases

Mental Health
Electronic Medical Records
Medical Scheduling
Medical Practice Management
Appointment Reminder

Remedly's key features

Most critical features, based on insights from Remedly users:

Billing & invoicing
Claims management
Code & charge entry

All Remedly features

Features rating:

Access controls/permissions
Accounts payable
Accounts receivable
Activity dashboard
Administrative processes
Admissions management
Alerts/Notifications
API
Appointment management
Appointment scheduler
Appointment scheduling
Approval process control
Assessment management
Automated quoting
Availability management
Batch processing
Before & after pictures
Billing automation - revenue cycle management (rcm)
Billing & invoicing
Bill payment
Booking management
Calendar management
Calendar sync
Call reminders
Care plan management
Case notes
Cash flow management
Cash management
Charting
Chat/Messaging
Claims management
Claims management - revenue cycle management (rcm)
Claims scrubbing
Claims tracking
Client communications
Client database
Client management
Client portal
Clinical notes
Code & charge entry
Coding assistance
Communication management
Compliance management
Compliance - revenue cycle management (rcm)
Compliance tracking
Confirmation and cancellation
Confirmations/Reminders
Consent forms
Contact database
Contact management
Credit card processing
Customer database
Customer history
Customizable branding
Customizable dashboard
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data integration
Data security
Data verification
Denial management
Digital signature
Discount management
Documentation
Documentation management
Document management
Document storage
Document templates
Drug reference database
EHR/EMR integration
Electronic faxes
Electronic payments
Electronic signature
Email marketing
Email reminders
Employee management
EMR/EHR
E-Prescribing
E-Prescribing and lab orders
E-Prescription
Expense management
Faculty/Staff management
File sharing
Financial analysis
Financial management
Financial reporting
Fixed asset management
For chiropractors
For group therapy
For healthcare
For medical purposes
For medical spas
For mental/behavioral health
Forms management
For plastic surgery practices
For psychiatrists
For speech therapists
For substance abuse therapy
General ledger
Generative ai
Gift card management
Healthcare compliance
Healthtech integrations
HIPAA compliance
HIPAA compliant
Historical reporting
ICD-10 compliance
Imaging and x-rays
Immunization & allergy tracking
Income/Expense tracking
Initial assessments
In-Patient management
Insurance billing
Insurance eligibility verification
Insurance management
Integrated app
Inventory management
Invoice history
Invoice management
Lab information management
Lab integration
Lab order management
Lab results
Loyalty management
Loyalty program
Marketing automation
Marketing management
Materials management
Medical billing
Medical coding
Medical history records
Medication alerts/warnings
Medication database
Medication management
Mobile access
Mobile alerts
Multi-Location
Multi-Physician
Multi-Provider practice
No-Show tracking
Notes management
On call scheduling
One-to-One messaging
Online booking
Online intake forms
Order entry
Outcome assessment tools
Out-Patient management
Patient communications
Patient database
Patient engagement
Patient Flow Management
Patient information management
Patient intake
Patient management
Patient monitoring
Patient portal
Patient records
Patient records management
Patient scheduling
Payment collection
Payment processing
Payment reminders
Pharmacy
Photo Management
Physician management
Physician scheduling
Plastic surgery simulator
Point of sale (pos)
Policy management
Practice management
Pre-Registration
Prescription management
Progress notes
Progress reports
Progress tracking
Project accounting
Promotions management

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Remedly pricing

Value for money rating:

Starting from

89

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
start trial

User opinions about Remedly price and value

Value for money rating:

To see what individual users think of Remedly's price and value, check out the review snippets below.

“What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform.”
HG

Heldor G.

Manager

“I wish I was able to adjust cards to active subscriptions without having to cancel subscription and create a new one.”
JR

Joana R.

Front office coordinator

Remedly integrations (6)

Integrations rated by users

We looked at 78 user reviews to identify which products are mentioned as Remedly integrations and how users feel about them.

Integration rating: 5.0 (1)

“Works well for the integration”

CS

Chris S.

General Manager

Integration rating: 5.0 (1)

“It is important because I can manage online orders straight from my POS>”

SE

Sergio E.

Owner - General Manager

Integration rating: 5.0 (1)

“My integration with Square is very important as this is how I manage all credit card payments. It is easy to process either tap to pay on my phone or with a card reader.”

DS

Debra S.

Owner

Integration rating: 5.0 (1)

Remedly customer support

What do users say about Remedly customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Remedly customer support.

A significant portion of users highlight Remedly's customer support as responsive, knowledgeable, and quick to address issues.

Multiple users appreciate having dedicated account reps who listen to concerns, provide prompt answers, and offer tailored assistance.

A fair number of reviewers note that support has improved over time, with staff consistently following up and ensuring user satisfaction.

Support options

Chat
24/7 (live rep)
Email/help desk
Phone support
Faqs/forum
Knowledge base

Training options

Live online
Documentation
In person
Webinars
Videos

To see what individual users say about Remedly's customer support, check out the review snippets below.

“Customer support is responsive and knowledgeable, addressing issues promptly.”

NC

Natalia C.

Patient Care Manager

“The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest. ”

VR

Veronica R.

General Manager

“Customer service and response wait times.”

KL

Kenisha L.

Marketing

Remedly FAQs

Q. Who are the typical users of Remedly?

Remedly has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Remedly offer?

Remedly offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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