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Remedly
5
59
4
12
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered EHR, Practice Management, Medical Billing & RCM.
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Remedly - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2026
Remedly overview
What is Remedly?
Remedly is a HIPAA-compliant cloud platform that helps healthcare organizations manage patient care, operations, revenue, and patient communications from a single system.
Designed for mental health practices, concierge medicine providers, weight loss clinics, medical spas, plastic surgery centers, DME providers, and multi-specialty healthcare organizations.
Practice Management: calendar scheduling, multi-location support, room and device scheduling, group and family sessions.
Electronic Health Records (EHR): customizable chart notes, SOAP, DAP and psychiatric note templates, intake forms, consent forms, and patient history tracking.
Revenue Cycle Management (RCM) & Medical Billing: insurance eligibility verification, claims processing, ERA/EOB management, payment processing, patient statements, invoices, receipts, fee schedules, and patient ledger tracking.
Ambient AI Assistant: AI-generated clinical notes that help reduce documentation time.
Patient Portal: secure messaging, online forms, e-signatures, and self-scheduling.
Communications & Patient Engagement: automated SMS and email reminders, bulk messaging, and patient engagement tools.
Reporting & Analytics: accounts receivable reporting, financial reports, remittance reporting, custom dashboards, and practice performance insights.
Built-in Healthcare Ecosystem: ePrescribing (eRx), eFax, and eLabs.
Integrations: CRM integrations, Leads API, and custom integrations.
Inventory Management with stock tracking and supply alerts.
Start a 7-day free trial and discover how Remedly can help improve efficiency, strengthen patient engagement, and simplify both care delivery and revenue management!
Starting price
per month
Pros & Cons
Billing
Patient Management
Customer Support
Pricing
User Interface
Remedly’s user interface
Remedly review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Remedly?
Reviewers feel Remedly offers responsive and knowledgeable customer support, with many noting improvements in service and prompt resolution of issues. They say staff listen to feedback and implement meaningful changes, though a few mention inconsistent experiences in the past. Most find the software user-friendly and easy to navigate, reporting that it simplifies daily tasks and onboarding for new staff.
Users say Remedly streamlines patient management by keeping records organized and improving workflow efficiency. They appreciate the customizable and intuitive interface, but some feel certain features could be more flexible or visually updated for better usability.
Select to learn more
Who uses Remedly?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Remedly's key features
Most critical features, based on insights from Remedly users:
All Remedly features
Features rating:
Remedly alternatives
Remedly pricing
Value for money rating:
Starting from
89
Per month
User opinions about Remedly price and value
Value for money rating:
To see what individual users think of Remedly's price and value, check out the review snippets below.
Heldor G.
Manager
Joana R.
Front office coordinator
Remedly integrations (6)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as Remedly integrations and how users feel about them.
Integration rating: 5.0 (1)
“Works well for the integration”
Chris S.
General Manager
Integration rating: 5.0 (1)
“It is important because I can manage online orders straight from my POS>”
Sergio E.
Owner - General Manager
Integration rating: 5.0 (1)
“My integration with Square is very important as this is how I manage all credit card payments. It is easy to process either tap to pay on my phone or with a card reader.”
Debra S.
Owner
Integration rating: 5.0 (1)
Other top integrations
Remedly customer support
What do users say about Remedly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Remedly customer support.
A significant portion of users highlight Remedly's customer support as responsive, knowledgeable, and quick to address issues.
Multiple users appreciate having dedicated account reps who listen to concerns, provide prompt answers, and offer tailored assistance.
A fair number of reviewers note that support has improved over time, with staff consistently following up and ensuring user satisfaction.
Support options
Training options
To see what individual users say about Remedly's customer support, check out the review snippets below.
“Customer support is responsive and knowledgeable, addressing issues promptly.”
Natalia C.
Patient Care Manager
“The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest. ”
Veronica R.
General Manager
“Customer service and response wait times.”
Kenisha L.
Marketing
Remedly FAQs
Remedly has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does Remedly offer?
Remedly offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base















