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Q. Who are the typical users of Clinical Conductor CTMS?
Q. What languages does Clinical Conductor CTMS support?
Q. Does Clinical Conductor CTMS support mobile devices?
Q. Does Clinical Conductor CTMS offer an API?
Q. What other apps does Clinical Conductor CTMS integrate with?
Clinical Conductor (CC CTMS) is the most widely used CTMS in the world for managing clinical studies, having enabled leading research organizations to grow revenue by an average of 21% per study, while increasing efficiency by over 20%. It is a scalable solution that seamlessly links enterprise functions with comprehensive site management capabilities under a single system, while adapting and integrating with existing research infrastructure as needed. Clinical Conductor CTMS is a role-based solution that acts as the central repository for study-related information, while optimizing the management of each clinical trial from startup to closeout.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
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Value for money
4.3
/5
30
Starting from
No pricing info
Value for money contenders
Functionality
4.3
/5
30
Total features
30
1 categories
Functionality contenders
Overall Rating
4.6
/5
30
Positive reviews
18
11
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Overall rating contenders
Ellie M.
Research, 11-50 employees
Used daily for 2+ years
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Customer Service is second to none. I've always had a great experience with everyone from the sales team to the support staff. Fun people with a great work ethic and sense of humor!
It's easy to use, very intuitive and provides many of the reports that I need for our site.
I would like for it to be able to integrate and import data from our EHR system.
Douglas M.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 2+ years
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The ability of the system to track elements of a study to ensure you are capturing the functionality of the coordinator/PI time, ability to instill bonuses should it be needed, capture team coverage while primary will be out of office, recruitment management using social media and real time matrix showing financial analysis to make informed decisions on future studies. I would use their service and recommend to other research sites as well. Bio-optronics team has addressed every concerned we had in a prompt, courteous manner.
I like the web conferences offered to ensure your staff and administrator for the system understand the full capabilities of the program used. The ability to manage your documents and print at multiple sites should you need to be very comforting. the two part verification for stipend payment to prevent errors
The inability to lock data once verified by the study manager or administrator to ensure all of the team who worked on study get the credit. Which once explained to their team is being addressed. During a rollback to correct data you may need to complete information twice as it resets to default staff, a minor inconvenience.
Casey K.
Research, 51-200 employees
Used daily for 2+ years
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We've had the product for about 5 years. In my opinion, the product has great potential, but it consistently falls short on simple quality of life issues. For example, allowing the ability to sort all variables on a given page, and headers should remain static when scrolling down a large data set. Depending on the size of your organization, I would advise assigning an administrator for your site to help with establishing standard use guidelines and ensuring data quality. Without one, it can be very difficult to show reliable data or provide a "return on investment".
Pros: Financial functionalities are quite adequate. However, it does not conform to budgets with visit payments and conditional, invoiceable items for payment very well. Visit management is adequate. However, there are limitations conforming to protocols that require conditional, as needed items. For example, capturing reportable events at times outside of a scheduled protocol visit are challenging. Affordable. Customer service is responsive and unlimited.
Usability, user experience. Can be very difficult to navigate and answer questions clearly and quickly. Workarounds can be common and confusing for end users. Recruitment functionality is cumbersome and not customizable. Especially for sites where the pre-screening process can take weeks to months for a study.
Verified reviewer
Research, 1-10 employees
Used daily for 2+ years
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I've been using Clinical Conductor for about 5 years both as a clinical research coordinator and clinical trial manager and for the most part I've been happy with the product however the time it takes to navigate around for instance completing a visit, looking up an available time on the calendar then scheduling a visit or speaking to a CRA who needs to schedule a visit requires checking the calendar then going into studies choosing the study finding the monitor and scheduling the visit
The interface looks good and it fairly easy and intuitive for navigate for the most part. I like the training that is available.
For many things it can take a lot of clicks to get to where you want to go. My personal wish would be able to much more from my weekly calendar screen, such as schedule appointments and non-stud appointments, approve stipends and complete visits. When scheduling a patient it would be nice to have the scheduled date ranges and times with a list of available time slots for that visit.
KATRINA M.
Research, 1-10 employees
Used daily for 2+ years
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As a company that has used this program since the beginning it has been a valuable tool to our organization and has continued to grow with Research and the ever changing world. It is continuing to meet the needs of its customers and continues to ask what they can do better.
This software helps to manage all aspects of our research organization from patient, study, billing, etc all in 1 software program.
There are so many tools within this software product, even after 10 years I still don't know everything and how to use each area.
Thank you for the nice review! We are pleased that CC CTMS is valuable to you and your research organization. As you know from experience, we are committed to your sucess and will continue adapting to industry trends and listening to the needs of our user community. This will be strengthened as part of Advarra.