Clinical Conductor CTMS Features

Clinical Conductor CTMS

Most widely used CTMS by research organizations

4.52/5 (25 reviews)

Clinical Conductor CTMS Feature Summary

  • 21 CFR part 11 compliance
  • Electronic data capture
  • Enrollment management
  • Patient database
  • Study planning
  • Document management
  • HIPAA compliant
  • Task scheduling
  • User activity monitoring
  • Recruiting management
  • Open api

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (122 other apps)
Appointment Management (140 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (97 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (108 other apps)
Client Portal (102 other apps)
Compliance Management (96 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (82 other apps)
Document Management (81 other apps)
Document Storage (82 other apps)
HIPAA Compliance (179 other apps)
Records Management (142 other apps)
Reminders (142 other apps)
Reporting & Statistics (109 other apps)
Self Service Portal (79 other apps)
Workflow Management (104 other apps)

Clinical Conductor CTMS Feature Reviews

19 reviewers had the following to say about Clinical Conductor CTMS's features:

Casey Kappenman

Average Product

2018-08-24

We've had the product for about 5 years. In my opinion, the product has great potential, but it consistently falls short on simple quality of life issues. For example, allowing the ability to sort all variables on a given page, and headers should remain static when scrolling down a large data set. Depending on the size of your organization, I would advise assigning an administrator for your site to help with establishing standard use guidelines and ensuring data quality. Without one, it can be very difficult to show reliable data or provide a "return on investment".

Pros

However, it does not conform to budgets with visit payments and conditional, invoiceable items for payment very well.

Cons

Recruitment functionality is cumbersome and not customizable. Especially for sites where the pre-screening process can take weeks to months for a study.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn LaBoda

Review from the financial analyst perspective

2018-11-20

Pros

Once we fully understood the various components this system is very easy to get around...invoicing for "invoiceable" items became very transparent and simplified.

Cons

I think the reporting could be more dynamic.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Douglas Melton

Fast, Reliable Cloud based software 5.0

2018-08-30

The ability of the system to track elements of a study to ensure you are capturing the functionality of the coordinator/PI time, ability to instill bonuses should it be needed, capture team coverage while primary will be out of office, recruitment management using social media and real time matrix showing financial analysis to make informed decisions on future studies.

Pros

The ability to manage your documents and print at multiple sites should you need to be very comforting. the two part verification for stipend payment to prevent errors

Cons

The inability to lock data once verified by the study manager or administrator to ensure all of the team who worked on study get the credit. Which once explained to their team is being addressed. During a rollback to correct data you may need to complete information twice as it resets to default staff, a minor inconvenience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne Gutierrez

Infinity loves Clinical Conductor!

2018-11-16

My owner is in another state and he can see everything from his computer that we are doing and can do his own reports....this is an amazing program!

Pros

You build your study in the beginning and everything is easy from there on out, like scheduling the appointments, stipends are automatically populated per patient!

Cons

Actually, I can't think of anything, I have always been so grateful to our owners that they picked this awesome program!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 1-10 employees)

Sound Medical Research

2018-11-19

I've been using Clinical Conductor for about 5 years both as a clinical research coordinator and clinical trial manager and for the most part I've been happy with the product however the time it takes to navigate around for instance completing a visit, looking up an available time on the calendar then scheduling a visit or speaking to a CRA who needs to schedule a visit requires checking the calendar then going into studies choosing the study finding the monitor and scheduling the visit

Pros

The interface looks good and it fairly easy and intuitive for navigate for the most part.

Cons

My personal wish would be able to much more from my weekly calendar screen, such as schedule appointments and non-stud appointments, approve stipends and complete visits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellie Machado

I love Clinical Conductor!

2018-11-16

Customer Service is second to none.

Pros

It's easy to use, very intuitive and provides many of the reports that I need for our site.

Cons

I would like for it to be able to integrate and import data from our EHR system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deborah Shockley

Clinical Conductor Review

2018-11-27

The financial reports are helpful to our accounting department.

Pros

We heavily rely on the schedule portion and it is fairly easy to use.

Cons

A few more shortcuts would help especially in demographics entry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Evans

Best CTMS system we've ever had.

2018-11-16

Payments, Invoicing, Scheduling, basically everything.

Pros

It does everything you can imagine you would need to run clinical trials. I learn something new weekly about this system.

Cons

The price of the system, and that you are limited on the number of studies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hudson

Easiest program to learn and maneuverable friendly. Scheduling made easy.

2019-04-02

Basically, you review the site calendar. Find the subject, note you would like to schedule manually.

Pros

How easy it is to learn and navigate and the different ways you can search for a subject, either by study, by name, etc.

Cons

Honestly, I am pretty satisfied with the software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Kimberly Trowbridge

Research Department

2018-11-20

Pros

The customer service is absolutely impeccable.

Cons

It got to be very confusing to me to navigate the system. I felt that it took too many clicks to find what you are looking for, and difficult to RE- navigate myself back to find the information again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Baughman

CC Review

2018-11-21

Pros

We purchased this program primarily for the scheduling functions.

Cons

The software is incredibly detailed, but that also makes it complicated. We've found that it generally takes staff 3-6 months to become proficient in navigating the system and even longer for staff to master it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Betsy Harris

Clinical Conductor Support cannot be beat!

2014-06-18

We have been able to consolidate every aspect of our business and streamline processes from pre-study site selection through close-out activities. Where previously everyone had created their own spreadsheets to monitor and measure metrics, now everything is automatic and reports can be generated at the "click of a button".

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Adam Larrabee

One of the better CTMS systems out there.

2014-07-17

Over our 20 year history we've used paper, excel, outlook calendars, and then,. 3 different CTMS programs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Scott

Site Manager

2018-11-16

The customer service and training is exceptional.

Pros

Ability to capture all aspects of the study, the site needs and financials.

Cons

really there is so much to offer that you find that you are never really sure how to work the system. When changes are made (really good as they are thinking of the users), it makes it hard because not all of the changes work with the way you did something before the change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Bechtel

Best CTMS out there

2014-07-10

What truly makes CC different from the rest is the level of customer service they provide for their clients. If you want a change, you can almost guarantee that it will happen in the next release.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erika Jones

Clinical Conductor

2014-06-18

Customer Service is great but sometimes the turn around for answers to questions can be longer than expected.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jen Wilson

Easy to Use

2016-12-15

I like this CTMS much better than others I have tried. It's easier to use and has more of the functions I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Margaret Perroud

CC

2018-11-16

Pros

Easy to navigate to different pages.

Cons

Functionality not very intuitive when setting up finances for different studies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 11-50 employees)

Happy User

2018-11-16

Pros

The system is very easy to navigate and user friendly.

Cons

It would be helpful if the system tracked manual payments, especially travel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more