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Coviu Logo

Simple and Secure Video Telehealth

Table of Contents

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Is this product right for your business?

Find out with a

Coviu - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Coviu overview

What is Coviu?

Coviu is Australia’s most trusted video telehealth solution, powering secure and feature-rich video consultations. In 2020, 60,000+ Coviu users offered over 3 million healthcare video consultations across the country. Our mission is to be a catalyst for life-changing online care anywhere.

Coviu is a web-based solution that fits seamlessly any healthcare business, large or small. Patients simply click a link and are connected to their healthcare provider in a private, online consultation room. Designed to replicate traditional brick-and-mortar clinics, Coviu’s platform facilitates in-call payments, medicare reimbursements, patient triaging, online appointment bookings, integrations with your practice management systems and more. The platform is also equipped with in-built clinical tools, tailored to your speciality. Share resources, perform clinical assessments, use artificial intelligence diagnostic tools, access on-demand interpreters and more, to optimise your video consultations and patient outcomes.

Coviu is HIPPA compliant and complete with end-to-end and peer-to-peer encryption, keeping sensitive patient data safe.

Key benefits of using Coviu

- Private and Secure
- Works on Any Device
- Proudly Australian
- Easy for Patients
- Amazing Support
- Keep Your Staff Safe

Starting price

40per user /
per month

Alternatives

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Pros & Cons

Ease of Use

Security and Access Control

Training and Learning Curve

Integrations

Coviu’s user interface

Ease of use rating:

Coviu pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(4)
5(28)

What do users say about Coviu?

The settings menu is very easy to use so I have turned off my camera and sound, the parent has logged into the call and I have been able to observe the child without them seeing or hearing me, until I eventually turn my camera and sound on.

Select to learn more


Who uses Coviu?

Based on 32 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Medical Practice
Hospital & Health Care
Others

Use cases

Telemedicine
Remote Patient Monitoring

Coviu's key features

Most critical features, based on insights from Coviu users:

Video conferencing
Virtual waiting room
One-to-One messaging
Appointment scheduling
E-Prescribing
Multi-Provider practice

All Coviu features

Features rating:

Two-Way audio & video
File sharing
Online forms
Confirmations/Reminders
Mobile alerts
Mobile payments
Monitoring
Multi-Location
Patient engagement
Patient questionnaires
Payment processing
Practice management
Real-Time notifications
Reminders
Remote monitoring & management
Remote treatment planning
Scheduling
Secure data storage
Secure login
Self service portal
Softphone
Status tracking
Surveys & feedback
Third-Party integrations
Video support
Virtual visits
Workflow management
Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Billing & invoicing
Chat/Messaging
Client portal
Communication management
Compliance management
Conferencing
Customizable branding
Customizable forms
Customizable templates
Dashboard
Data import/export
Document management
Electronic payments
Email alerts
Email reminders
For medical purposes
HIPAA compliant
Live chat
Medical billing
Mobile access

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Coviu pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Individual

40

/user

Per month

Features included:

  • A single consultation room with customisable waiting area
  • Customisable telehealth consent form
  • Configurable consent forms
  • Stripe Payment
  • Email invitations
  • SMS invitations
  • Patient arrival alerts
  • Messaging with patients via the waiting area
  • Conduct intake or triage via virtual waiting area
  • PMS automation
  • Coviu Phone +$25 per user
  • AI Scribe + $79 per clinician
  • Unlimited minutes in consultation
  • Consultation recording
  • Max 6 people in a consultation
  • Technical support via email & live chat
  • End-to-End Encryption
  • ISO 27001 Certified
  • HIPAA Compliant
  • ST4S Compliant
  • Multi-Factor Authentication

Clinic

54

/user

Per month

Features included:

  • All the features of Individual plus:
  • Up to 20 free admin users
  • Customisable forms
  • Comprehensive data reporting
  • Unlimited consultation rooms
  • Centralised waiting area
  • Easy transfers for intake, triage, payment & follow-up

Enterprise

200

Per year

Features included:

  • All the features of Clinic plus:
  • White-labeled platform & custom domain
  • Single sign-on (SSO)
  • Custom security reviews
  • Multi-clinic oversight
  • Dedicated Success Manager & onboarding
  • Additional security or API customisation on request

User opinions about Coviu price and value

Value for money rating:

To see what individual users think of Coviu's price and value, check out the review snippets below.

“Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment.”
SM

Shelley M.

Physiotherapist

“The ease of use and the flexibility of what to use it on and how is just brilliant. No need to download anything for clients.”
DK

Dianne K.

Mental Health Accredited Social Worker

Coviu integrations (4)

Coviu support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Videos
Live Online
Webinars
Documentation

Coviu FAQs

Q. Who are the typical users of Coviu?

Coviu has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Coviu support?

Coviu supports the following languages:
English


Q. Does Coviu support mobile devices?

Coviu supports the following devices:
Android, iPad, iPhone


Q. Does Coviu offer an API?

Yes, Coviu has an API available for use.


Q. What level of support does Coviu offer?

Coviu offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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