Dentrix Ascend vs Practice-Web Comparison

Dentrix

Eaglesoft

Dentrix Enterprise

Open Dental

Jezzam

Easy Dental

Dentrix Ascend review 

Better than dentrix and Eagle soft for our style of practice. No insurance, fee for service this is the way to go!!!!

New Age software

functioning well for the general flow of the practice

Solid but lacking features

Started my brand new practice & have not looked back.  

Dentrix Ascend

Finance Reports are Lacking in Accuracy

Not good and we left and switched to Dentrix

Going to be a great product but still in development beta

Hi Kristen, thank you for sharing your experience; we are sorry to hear it was not a positive one. If you are willing to share with us additional details, we would love the opportunity to give you a better experience. Please email us at HS1SocialMedia@henryschein.com with additional details.

We are an older, small practice that doesn’t take insurance- all fee for service. We file for the patient but don’t know if they get paid, so there is a lot of end of month phone calling to clean up overview screen. Also the text messages should be customizable and indicate when one is sent. Overall, I am pleased with the program and the support and don’t know why there are so many negative comments. I really like being able to access from home or my cell phone. 

Dentrix Practice Management 

We are a multi office practice and the ease of having access to all patient charts at all locations is phenomenal.

User Friendly

I like Dentrix Ascend

We have always been happy with Dentrix Ascend.  Our IT needs and budget are a fraction of what they otherwise would be.  We can always access and stay up to date with no additional cost or waste of time.  Ascend continues to get better and better.


Satisfied from the start

overall i like the product but correcting the accounting issues is something that is very frustrating and would possibly cause our practice to return to Dentrix

Gets the Job Done

This software has helped our practice optimize each patient appointment and improved our office flow dramatically. I would highly recommend it to anyone looking for a cloud based software.

Best Dental Software I've Used To Date

Products serve its purpose. Product used on daily bases for busy dental practice. multi use functions and easily incorporates all of the necessary aspects of dentistry, billing and patient information.

dental software

We have had very little trouble - fits the way we run our practice really well.  The only real problem has been not being able to chart what we would like on the visual chart.  

Dentrix Ascend has worked really well for our office

A God-Send During the Pandemic!

Overall experience has been very good and the customer support has been amazingly and surprisingly good! The software does take some time to get used to, but the functions are there to make your practice as successful as possible

Dentrix Ascend great product

Ascend has made it possible to cross train our clinical staff through it’s intuitive design; and this has made our patient turnover very efficient, while reducing the need for addition front desk personnel.

Great Ascend

Clean software. Needs some tweaking for optimal use. 

They do not respond to basic ideas in the request area 

Great dental software

Overall this program has a lot of potential to be great, but for the cost things should be running much more efficiently than they do. The interface could use some serious re-modeling and consideration for a fast moving practice that needs to reference notes, images, chart in one place instead of clicking around constantly to get information

Software has a lot of potential, but needs interface and functionality improvements

Dentrix Ascend has a long way to go...

My overall experience with Dentrix Ascend is good - When we find a glitch or would like to see something change, we are able to get help from customer service quickly.  I  like that Dentrix accepts requests to make changes and prioritizes the requests by how many other companies are requesting the same change.

Easy to use software

Thought we would be safe with Schein software. Liked the idea of cloud based but this software is fussy. Must copy and paste things to get them printed. Very annoying report system. Cannot check insurance online throught the software, although the reps "guaranteed" it would work that way. Cannot filter what statements to send to patients and cannot e-mail them either. Greg Kaye, our tech rep has not gotten back to us about getting out of this mess. Thought about going to Dentrix but I am very unhappy with Schein.  Asked for a manual to help train and never got one.

NOT WHAT IT IS REPRESENTED TO BE AND SCHEIN DOES NOT SEEM TO CARE

Compare Dentrix Ascend and Practice-Web based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care and grow any practice.

Eaglesoft is a dental practice management solution that helps clinics assists with medical charting, patient scheduling, and insurance claims processing. Features include performance metrics, reporting, billing statement creation, appointment queue management, and patient arrival tracking.

Dentrix Enterprise is a web-based solution that allows organizations like large dental groups, DSOs, community health centers, and government organizations effectively run dental practices.

Dentrix Ascend by Henry Schein One is a cloud-based dental practice management software offering users business, front office, and clinical tools

2D Drawing

3D Imaging

Appointment Management

Calibration Management

Charting

Claims Management

Client Management

Confirmations/Reminders

Customizable Reports

Customizable Templates

Data Import/Export

Dental Practice Management

Document Imaging

Drag & Drop

Image Analysis

Imaging and X-rays

Medical Billing

Multi-Location

Orthodontic Charting

Patient Records Management

Periodontal Charting

Progress Notes

Progress Tracking

Records Management

Referral Tracking

Role-Based Permissions

Scheduled/Automated Reports

Treatment Planning

User Management

Web-based

Insurance Coordinator

The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem.

Front Dest Coordinator

Dentrix Ascend Support is TOP NOTCH. They are AMAZING and always quickly help me resolve my issue.

Office Manager

What I like most about Dentrix Ascend is that it is easy to use, web based so I can access the program anytime. They have a very good resource and support center to answer any questions I have.

Dentist

This software does a poor job keeping track of overdue balances. This is something EASY to fix with automatic finance charges if patients do not pay.

The software is good and I like the product. It’s everything else that goes with it.

Director of Operations

I love that we can login with ease from anywhere, it allows us to look at charts and complete tasks from any location.

Dental Assistant

Far better than DOX, it’s modern, easy to use and understand and user friendly. Rays are also so easy to take and transfer or make adjustments.

It is very detailed and helps keep track of the important highlights.

Endodontist 

For the cost and the ability to use my laptop and PC at home I would recommend it to anybody in the medical or dental profession.

Patient Care Coordinator

It was easy to learn how to use and not having any prior training  on it I liked the software.

Office manager

The cloud based platform makes for a great integration between multiple locations. The interface is practical and laid out well (once your are adjusted to it).

The accounting portion was terribly difficult to navigate. Not at ALL user friendly.

On the schedule if you accidentally click a random time slot it jumps to make an appointment. It just seems sensitive to clicking.

Seems to integrate well with the computer and it’s nice having everything cloud based.

Business Development

There are a ton of missing functions that impact us daily.

My overall experience with Dentrix Ascend is good - When we find a glitch or would like to see something change, we are able to get help from customer service quickly.

Practice Owning Dentist

We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

Switching primary and secondary insurance is very difficult and time consuming.

Dentrix Ascend screenshot: Dentrix Ascend presents users with an overview of their tasks and a daily to-do list based on their role

Dentrix Ascend screenshot: Roles can be assigned in Dentrix Ascend based on both the user and their location

Dentrix Ascend screenshot: Dentrix Ascend also includes patient overviews, giving access to all important patient check-in information on one screen

Dentrix Ascend screenshot: Users can also manage patient contacts and guarantors using the patient profiles in Dentrix Ascend

Dentrix Ascend screenshot: In Dentrix Ascend, users can manage up to 10 insurance policies per patient, and track their eligibility for treatments

Dentrix Ascend screenshot: Dentrix Ascend also allows users to add medical alerts to patients' profiles, and specify if these are high or low priority

Dentrix Ascend screenshot: The treatment planner in Dentrix Ascend uses a drag-and-drop interface for procedure planning and scheduling

Dentrix Ascend screenshot: Dentrix Ascend can be used to send out automatic appointment confirmations, patient reminders, and other communications

Dentrix Ascend screenshot: The clinical charts in Dentrix Ascend are customizable, with options for users to add procedures, conditions, and notes

Dentrix Ascend screenshot: Dentrix Ascend offers users a drag-and-drop interface for custom report creation

Dentrix Ascend screenshot: Also included in Dentrix Ascend is a ledger of all patient treatment and procedure costs, and any individual or insurance payments made

Dentrix Ascend screenshot: Dentrix Ascend's Goals, Problems and Solutions (GPS) feature assists users in resolving issues that arise within their practice

Freelancers

Large Enterprises

Mid Size Business

Small Business

Easy Dental is a dental practice management software designed to help businesses streamline appointment scheduling, patient billing, and other administrative operations. It provides clinical tools, which allow practitioners to handle charting, update client information, and prepare treatment plans on a unified dashboard.

Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations. It includes appointment management, charting and treatment planning, x-ray capabilities, a 3D Graphical Tooth Chart, custom reporting, and more.

Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

Access Controls/Permissions

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Client Portal

Communication Management

Customer Database

Customer History

Document Management

Document Storage

E-Prescribing

Electronic Payments

Email Reminders

HIPAA Compliant

Inventory Management

Live Chat

Registration Management

Reminders

Reporting & Statistics

Scheduling

SMS Messaging

Task Scheduling

Third-Party Integrations

Web Forms

Practice-Web

Linux

Windows

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and with help, it has been able to meet most of our needs.

My overall experience is very good and it’s very easy to use. Their monthly support system is also excellent I highly recommend to use their monthly support.

It is so easy to use, quick, and intuitive to navigate. Their support staff has been awesome and very helpful.

CEO of Refined White Smiles

Practice Web is user friendly, I love the support team. They are always ready to help.

Dental assit. front/back office

When a patient sends us a text we can no longer minimize window and we end up losing the text.

The best and simple dental practice software with user friendly interface and easy to use.

The most liked part of the software is the ease to use of this software.

Owner Dentist

Outstanding Sevice and outstanding customer service.

Dentist owner

Having all the patients information easy to access and it is very helpful that they are always updating the program.

Dentist 

Very good company ! will use it again for my other office.

Software is powerful and easy to use. It is easy to integrate and works quite well with my Owandy QuickVision imaging software.

Easy to use and contacting support. Great training provided when you get started to make sure everything is working well.

DOCTOR

USEFULL EASY TO USE GREAT SUPPORT COST EFFICIENT.

Dentist Prosthodontist

Cost: Reasonable and affordable. Customer service: Always available, if not immediately, it is certainly within a couple of hours and/or same day.

owner

I have found very few items to complain about. Some functions can be difficult to learn but effectiv when mastered.

Very Easy to Integrate with as a Dental Professional.

Front Office Coordinator

I don't like how slow practice web can be sometimes, but that may just be due to us needing to update the software or our computers.

President 

Not user friendly and their training was totally inadequate to understand how to implement it into our practice.

Practice-Web screenshot: Maximize production and efficiency with a smart schedule that takes the guesswork out of creating your perfect day. See critical info with custom views, monitor goals and cases, leverage powerful chair-filling tools, and more in the Appointment Module.

Practice-Web screenshot: Create detailed records faster with Auto Notes and Quick Notes, see conditions on the graphical tooth chart, effortlessly home in on the info you need, manage lab cases, in the Chart Module.

Practice-Web screenshot: Breeze through full-mouth charting with powerful data entry shortcuts including voice perio for hands-free/ solo perio charting. All data comes together in the graphical perio chart, making it easy to visualize info and educate patients.

Practice-Web screenshot: Increase case acceptance with clear estimates. Easily broken down by option, visit, or stage, and with a tooth chart for easy identification, treatment plans can be digitally signed, stored, and sent.

Practice-Web screenshot: Quickly send billing statements and claims and track revenue sources as well as outstanding balances for easy follow-ups. Use automations and integrations such as clearinghouses, e-billing, merchant services, collections, and more to keep cash flowing.

Practice-Web screenshot: Sometimes referred to as e-services, the Smart Tools suite layers in additional features and functionality affordably. Choose from clinical tools like eRx and teledentistry through marketing and communication options including texting and mass emails.

Dentrix Ascend vs Practice-Web Comparison

Dentrix Ascend

Practice-Web

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives