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ModMed vs Solutionreach Comparison (2026)

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ModMed

Solutionreach

Overview

EMA® and gGastro® EHR solutions from ModMed® deliver specialty-specific speed and precision. With built-in ModMed Scribe, AI transforms natural speech into suggested note content, enabling faster documentation and seamless workflow integration across specialties.

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

No screenshots yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

329

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

568

396

114

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

3.8

236

107

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

Pros

“By integrating these adaptive, specialty-tailored templates with ambient AI scribing and end-to-end practice management into a single cloud suite, ModMed dramatically reduces documentation time, minimizes administrative burnout, and speeds up revenue cycles for specialized practices.”

Sriprada B.

Project management

“Ultimately, ModMed offers a best-in-class EHR workflow for specialized medical practices, provided the team is prepared to navigate its high cost and administrative overhead.”

Sriprada B.

Project management

“I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team.”

Danny A.

Physician

Pros

“The software is very specific about templates for scheduling, and we cannot differentiate between different appointment types.”

Olivia E.

Patient Care Coordinator

“Occasionally we find some bugs and issues, but for the most part there are none.”

Reagan H.

Optician

“I can say that it is one of the best systems to use for an eye doctor's office!”

Reagan H.

Optician

Cons

“As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.”

Lindsay R.

LPN

“The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.”

Brooklyn V.

Medical Assistant

“The diagnosis is often wrong and the plans are incomplete.”

Kenneth B.

director

Cons

“They have the worst customer service, they auto renew your contract without notifying you, they tell you and the business [sensitive content hidden] that you're liars (but using other words) they give you the run around and you can never get anywhere with them.”

Samantha R.

Office Manager

“We detrimentally relied on assurances by sales rep [sensitive content hidden] that we could cancel at anytime. ”

Paul A.

Admin

“It is very glitchy, you cannot get the system issues resolved, they claim that they have no issues of file for you, or records of you calling in to get tech support.”

Samantha R.

Office Manager