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iDentalSoft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Cloud Dental Practice Management Software
Table of Contents
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iDentalSoft - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
iDentalSoft overview
What is iDentalSoft?
iDentalSoft is an all-in-one, cloud-based dental practice management solution designed for practices of all sizes and specialties. Trusted by over 2,300 dentists and backed by more than 15 years of industry expertise, it offers flexible pricing and unmatched customer service, including unlimited, 1-on-1 training and 24/7 support.
Built to unify clinical, administrative, and patient engagement workflows, iDentalSoft delivers smart scheduling to reduce no-shows, secure patient records, and intuitive charting with 3D odontogram visualization. The integrated patient portal supports online bill pay, digital forms, and boosts positive reviews. Built-in VPS calling that enables practices to connect with patients directly from the software.
Clinicians benefit from native DICOM imaging and TWAIN compatibility for broad device support, AI-assisted diagnostics for faster case analysis, and mobile access to manage care from anywhere. Financial management is optimized with integrated eClaims processing, billing features, and KPI analytics for real-time insights into practice performance.
Security is built into every layer, with HIPAA-compliant hosting, adherence to ADA standards, two-factor authentication, and automated daily backups to protect patient information. Industry-standard HL7 integration ensures seamless data exchange with other EHRs and health systems.
Key benefits of using iDentalSoft
- Boost treatment acceptance with clear case presentation functions, flexible payment plans, and intuitive treatment planning.
- Enhance clinical efficiency with customizable charting templates, auto-codes, built-in procedure shortcuts, AI-assisted diagnostics, and integrated imaging.
- Native DICOM imaging and TWAIN compatibility support direct connections to most intraoral, panoramic, cephalometric, and 3D imaging devices without additional hardware.
2. For Patient Experience:
- Reduce no-shows with smart scheduling and automated reminders.
- Deliver a smooth online experience by enabling patients to book appointments, complete digital forms, sign consents, and pay bills online.
- Handle patient calls directly in the platform with VPS, auto-displaying key patient details.
- Support better engagement with patient list generation and batch messaging tools for engagement, education, and reminders.
3. For Practice Management:
- Accelerate reimbursements via integrated eClaims processing and streamlined billing.
- Make informed business decisions with real-time KPI analytics, provider, and practice performance dashboard.
- Stay compliant and secure with HIPAA hosting, ADA standards, two-factor authentication, and automated backups.
- Work anywhere with secure mobile access and automatic syncing between multiple locations.
Starting price
Pros & Cons
Customer Support
Patient Portal
Features
Dental Management
iDentalSoft’s user interface
iDentalSoft pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about iDentalSoft?
My hardest thing to get used to with this program is that I could not press back to go to the previous screen.
Select to learn more
Who uses iDentalSoft?
Based on 61 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
iDentalSoft's key features
Most critical features, based on insights from iDentalSoft users:
All iDentalSoft features
Features rating:
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iDentalSoft pricing
Value for money rating:
Starting from
250
User opinions about iDentalSoft price and value
Value for money rating:
To see what individual users think of iDentalSoft's price and value, check out the review snippets below.
Karen F.
office manager
Jarrod C.
DENTIST, OWNER
iDentalSoft customer support
What do users say about iDentalSoft customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of iDentalSoft customer support.
Widespread user sentiment highlights the support team's exceptional responsiveness and quick resolution of issues.
A significant portion of users praise the knowledgeable, patient, and professional approach of customer and technical support.
Broad user base appreciates the availability of support, with many noting helpful follow-ups and clear explanations.
Support options
Training options
To see what individual users say about iDentalSoft's customer support, check out the review snippets below.
“There are many advantages with this software including: instant real time remote login and ability to use the software as if you're in the office in front of the computer without the need to use log me in or team viewer, excellent customer and technical support, complete and thorough software to manage one or multiple offices, no monthly fees for support, easy to learn and use (intuitive like learning to use an iPad), easy to navigate without having to go through so many steps, and auto backup into the cloud so your data is safe. ”
Danny T.
Dentist
“The customer service and support center are extremely helpful and very quick to return email inquiries.”
Laura P.
Chief Operating Officer
“Support was phenomenal with almost instant response with a what I would consider a smile.”
Bruce K.
Owner
iDentalSoft FAQs
iDentalSoft has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does iDentalSoft support?
iDentalSoft supports the following languages:
English
Q. Does iDentalSoft support mobile devices?
iDentalSoft supports the following devices:
Android, iPad, iPhone
Q. Does iDentalSoft offer an API?
Yes, iDentalSoft has an API available for use.
Q. What level of support does iDentalSoft offer?
iDentalSoft offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base
