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Infermedica Logo

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Table of Contents

Infermedica - 2026 Pricing, Features, Reviews & Alternatives

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Infermedica overview

What is Infermedica?

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy.

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date.

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

Key benefits of using Infermedica

- Providing patients with 24/7 care navigation
- Connecting patients with variety of resources and services
- Improving utilization of care at right levels
- Increased adoption of digital health services
- Supporting call center nurses and agents
- Providing new, valuable data to EHR
- Equipping physicians with up-to-date insights
- Generating more time for patients who actually visit
- Access to unique data that drives optimization
- Easy integration to other systems and multi-agentic solutions
- Access to certified medical technologies

Starting price

Free

Alternatives

with better value for money

Infermedica’s user interface

Ease of use rating:

Infermedica reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Infermedica's features

Features rating:

Alerts/Escalation
Alerts/Notifications
API
Appointment management
Assessment management
Authorization Tracking
Care plan management
Case management
Case notes
Chat/Messaging
Chatbot
Client portal
Clinical assessment tool
Communication management
Confirmations/Reminders
Customer segmentation
Customizable branding
Customizable forms
Customizable templates
Data import/export
Document storage
EHR/EMR integration
Email alerts
Email reminders
Employee portal
For medical purposes
GDPR compliance
HIPAA compliant
Level of Care Evaluation
Machine learning
Medical history records
Mobile access
Mobile alerts
Mobile app
Monitoring
Multi-Factor authentication
Multi-Language
Natural language processing
Online forms
Patient engagement
Patient Flow Management
Patient intake
Patient monitoring
Patient portal
Patient questionnaires
Patient records management
Performance metrics
Predictive analytics
Progress notes
Real-Time monitoring
Real-Time reporting
Reminders
Remote monitoring & management
Reporting & statistics
Reporting/Analytics
Search/Filter
Secure login
Self service portal
SMS messaging
Speech recognition
Status tracking
Surveys & feedback
Telemedicine
Third-Party integrations
Trend analysis
Workflow management

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Infermedica pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Infermedica price and value

Value for money rating:

Infermedica integrations (3)

Infermedica support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
In Person
Webinars
Videos

Infermedica FAQs

Q. What type of pricing plans does Infermedica offer?

Infermedica has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Infermedica?

Infermedica has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Infermedica support?

Infermedica supports the following languages:
English, Chinese (Simplified), French, Polish, Russian, Arabic, Spanish, Italian, German, Czech, Dutch, Estonian, Greek, Romanian, Slovak, Turkish, Ukrainian, Chinese (Traditional), Danish, Japanese, Portuguese, Portuguese, Thai, Finnish, Portuguese, Swedish


Q. Does Infermedica support mobile devices?

Infermedica supports the following devices:
Android, iPad, iPhone


Q. Does Infermedica offer an API?

Yes, Infermedica has an API available for use.


Q. What other apps does Infermedica integrate with?

Infermedica integrates with the following applications:
Epic, EHR Solutions


Q. What level of support does Infermedica offer?

Infermedica offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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