getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Insta Logo

Hospital management system for healthcare operations

Table of Contents

Insta - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Insta overview

What is Insta?

Insta is a cloud-based hospital management software that offers tools for digitizing and automating workflows, streamlining operations, enhancing patient engagement, and managing patient health records. The platform can be used by single speciality clinics, medical centers, day care centers, and hospitals. Insta offers modules for revenue cycle management, patient administration, lab and radiology management, electronic prescribing, inventory tracking, insurance management, and more.

With Insta’s patient administration tools healthcare facilities can manage visitor pre-registrations and intake forms, schedule patient appointments based on doctor availability, communicate with patients about appointments, billing, and more, and handle patient admissions and discharges. Insta also offers a self-service patient portal where patients can book appointments online, access their personal medical records, and more.

Insta also offers a range of clinical solutions including tools for triage and assessment of patients, vaccination tracking, growth charts, and EMR (electronic medical records). Patient medical records can be accessed from the Insta platform and include details of patient history, diagnostics, treatment plans, consultation notes, and more.

Insta integrates with a range of third party systems for claim submissions, electronic prescriptions, ERP (enterprise resource planning) platforms, single sign on tools, and more. The platform also has APIs available to facilitate additional integrations.

Starting price

25per user /
per month

Alternatives

with better value for money

Insta’s user interface

Ease of use rating:

Insta reviews

Overall rating

3.7

/5

33

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.8/10
Rating distribution

5

4

3

2

1

11

11

6

0

5

Pros
“The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.”

Verified reviewer

Anonymity request

“User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.”
RA

Rania A.

ESG

“We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are.”
SC

Soumyajit C.

System Analyst

Cons
“They are the most unprofessional company I have ever dealt with. If you are thinking about using their software, DO NOT.”

Verified reviewer

Anonymity request

“Now they won't respond to emails or answer phone calls because the product is TERRIBLE.”

Verified reviewer

Anonymity request

“The worst company I have dealt with in my 20 year career.”

Verified reviewer

Anonymity request

Who uses Insta?

Based on 33 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Computer Software
Transportation/Trucking/Railroad

Use cases

Hospital Management
Medical
Electronic Medical Records
Medical Practice Management
Medical Scheduling

Insta's key features

Most critical features, based on insights from Insta users:

Order entry
Claims scrubbing
Patient records management
Charting
Customizable templates
Document management

All Insta features

Features rating:

Revenue management
Patient scheduling
Patient portal
Patient management
Patient intake
Patient Flow Management
Patient engagement
Paper-Based Claims
Out-Patient management
No-Show tracking
Multi-Physician
Multi-Location
Mobile app
Medication management
Medication history
Medical billing
Lab information management
Invoice history
Inventory management
Insurance eligibility verification
In-Patient management
Historical reporting
Workflow management
Web-based deployment
Waiting time tracking
Third-Party integrations
SMS messaging
Self service portal
Scheduling
Reporting/Analytics
Remittance advice
Registration management
Recurring appointments
Real-Time reporting
Real-Time notifications
Quotes/Estimates
Process/Workflow automation
Prescription renewal
Practice management
Policy management
Physician scheduling
Physician management
Pharmacy
Healthcare compliance
Drug reference database
Drag & drop
Discharge Management
Compliance management
Communication management
Coding assistance
Code & charge entry
Co-Pay & Deductible Tracking
Clinic interoperability
Client portal
Claims settlement
Claims management
Case management
Billing & invoicing
Bed management
Appointment scheduling
Appointment management
API
Alerts/Notifications
Admissions management
Accounting integration
Growth charts
Formulary management
For urologists
For urgent care
For substance abuse therapy
For psychiatrists
For primary care
For podiatrists
For pain management
For obstetrics & gynecology
For neurologists
For mental/behavioral health
For medical purposes
For family medicine
For cardiologists
For anesthesiologists
EMR/EHR
Electronic prior authorization
Electronic claims
EDI
E-Prescribing

Insta alternatives

Insta logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Practice Better logo
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pabau logo
visit website

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RevolutionEHR logo
visit website

Starting from

319

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Insta pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

INSTA HMS Out Patient Standard

25

/user

Per month

Features included:

  • Amazon Web Services
  • Cloud Hosting
  • Minimum 5 Users

INSTA HMS In Patient Standard

40

/user

Per month

Features included:

  • Amazon Web Services
  • Cloud Hosting
  • Minimum 20 Users

INSTA HMS Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • On-premise hosting

User opinions about Insta price and value

Value for money rating:

To see what individual users think of Insta's price and value, check out the review snippets below.

“The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.”

Verified reviewer

Anonymity request

“User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.”
RA

Rania A.

ESG

Insta support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation

Insta FAQs

Q. What type of pricing plans does Insta offer?

Insta has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Insta?

Insta has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does Insta offer an API?

Yes, Insta has an API available for use.


Q. What level of support does Insta offer?

Insta offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk

Related categories