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InTouchLink
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Hospitality Solution in Senior Living
Table of Contents
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InTouchLink - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
InTouchLink overview
What is InTouchLink?
InTouchLink is an assisted living management software designed to help retirement communities, assisted living facilities and senior care homes streamline family and resident communication using a range of tools including custom TV and web content, a LiveCam, multi-level staff access, calendar management, menu management, automatic reports, and more. Multi-device access enables users to access all features via a PC, Mac, iPad, tablet or any other computer device.
InTouchLink has been designed with and for senior living operators and communities. We have a singular focus and all our principals come from the senior living environment. All features in the system are based on resident, family and operator feedback –resulting in a system that addresses more specific seniors-housing needs than any option available today.
InTouchLink is built on the premise that everyone deserves to be connected. We have built a team of senior-living veterans and technology gurus to ensure we can effectively deliver this promise to everyone living in a retirement home, independent or assisted living facility or any other senior care environment. The result is a powerful, but incredibly easy-to-use system that is equally helpful to senior communities, independent seniors and others who are looking for an easy-to-use communication platform.
Key benefits of using InTouchLink
• Provides interactive features like radio, games, and more to keep residents engaged.
• Residents can email their family and friends, play movies, and send greetings as well.
• InTouchLink has extra large buttons and simple commands for users with less online experience and visibility.
• Family members can log in at any time to stay updated on the latest occurrences of the community.
Starting price
per month
Alternatives
with better value for money
InTouchLink’s user interface
InTouchLink reviews
Overall rating
4.4
/5
27
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.76/10
5
4
3
2
1
12
14
1
0
0
Heidi R.
Resident Services Director
Alison W.
stella C.
receptionist
Natalie C.
Marketing Manager
Tammy R.
Executive Director
sheri c.
Long Term Care Office Lead
Who uses InTouchLink?
Based on 27 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsInTouchLink's features
Features rating:
InTouchLink alternatives
InTouchLink
Starting from
200
Per month
Eldermark
Starting from
1
Per month
MatrixCare Life Plan Community
Starting from
No pricing info
myUnity Home Care & Hospice
Starting from
No pricing info
InTouchLink pricing
Value for money rating:
Starting from
200
Per month
Flat Rate
User opinions about InTouchLink price and value
Value for money rating:
To see what individual users think of InTouchLink's price and value, check out the review snippets below.
Heidi R.
Resident Services Director
Alison W.
InTouchLink integrations (3)
Top integrations
InTouchLink support options
Typical customers
Platforms supported
Support options
Training options
InTouchLink FAQs
InTouchLink has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of InTouchLink?
InTouchLink has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does InTouchLink support?
InTouchLink supports the following languages:
English
Q. Does InTouchLink offer an API?
No, InTouchLink does not have an API available.
Q. What other apps does InTouchLink integrate with?
InTouchLink integrates with the following applications:
Google Docs, Google Slides, PCC
Q. What level of support does InTouchLink offer?
InTouchLink offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
