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Luma Health vs HealthArc Comparison (2026)

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Luma Health logo

Luma Health

HealthArc logo

HealthArc

Overview

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

HealthArc RPM enables continuous remote monitoring of patient vitals, automated alerts, and secure data tracking. The platform streamlines workflows, improves chronic care management, enhances patient engagement, and supports compliant billing for better outcomes and reduced hospitalizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

83

5

4

3

2

1

60

19

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.8

6

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“I tried over 6 times to pre-register my father for an appointment, both on my newer model iPhone and on several different browsers on my desktop.”
DC

David C.

Website Designer

“The integration with our electronic health record (EHR) system has also been a game-changer, streamlining our workflow and reducing administrative tasks.”
DA

DITRICK A.

MANAGER

“The automated messaging and flexible workflows make patient outreach smoother and save staff time.”
AN

Aquiles N.

Patient Access

Pros

Not enoughreviews yet

Cons

“Some of the customization options felt limited, especially when trying to tailor messaging for different patient groups.”
BF

Bahar F.

Senior lead security solution Architect

“My least favorite thing about Luma Health is the inconvenience with rescheduling patients. Or how some patient's don't get reminders.”
SF

Sarah F.

MA

“Sometimes apps provide health-related information, but I feel like the information is not relevant to me.”
sl

sinwu l.

team leader

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Cancellation Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Portal
  • Communication Management
  • Compliance Management
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR Integration
  • Email Reminders
  • File Sharing
  • For Family Medicine
  • For Medical Purposes
  • Generative AI
  • Group Scheduling
  • HIPAA Compliance
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Monitoring Device Integration
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Scheduling
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Reminders
  • Physician Management
  • Practice Management
  • Pre-Appointment Screening
  • Progress Tracking
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Reminders
  • Remote Monitoring & Management
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Softphone
  • Surveys & Feedback
  • Telemedicine
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Two-Way Communication
  • Video Conferencing
  • Virtual Visits
  • Virtual Waiting Room
  • Wait List Management
  • Workflow Management
  • Total features37
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Cancellation Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Portal
  • Communication Management
  • Compliance Management
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR Integration
  • Email Reminders
  • File Sharing
  • For Family Medicine
  • For Medical Purposes
  • Generative AI
  • Group Scheduling
  • HIPAA Compliance
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Monitoring Device Integration
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Scheduling
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Reminders
  • Physician Management
  • Practice Management
  • Pre-Appointment Screening
  • Progress Tracking
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Reminders
  • Remote Monitoring & Management
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Softphone
  • Surveys & Feedback
  • Telemedicine
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Two-Way Communication
  • Video Conferencing
  • Virtual Visits
  • Virtual Waiting Room
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations18
  • AdvancedMD for Mental Health
  • Amazing Charts
  • Clarity Wave
  • CureMD
  • Epic
  • Full Slate
  • MEDITECH Expanse
  • MatrixCare Home Health & Hospice
  • Mindbody
  • NextGen Office
  • Nextech EHR & PM
  • NueMD
  • Oracle Health EHR
  • Tebra
  • Valant EHR Suite
  • Veradigm Practice Management
  • WebPT
  • eClinicalWorks
  • Total integrations2
  • AdvancedMD for Mental Health
  • Amazing Charts
  • Clarity Wave
  • CureMD
  • Epic
  • Full Slate
  • MEDITECH Expanse
  • MatrixCare Home Health & Hospice
  • Mindbody
  • NextGen Office
  • Nextech EHR & PM
  • NueMD
  • Oracle Health EHR
  • Tebra
  • Valant EHR Suite
  • Veradigm Practice Management
  • WebPT
  • eClinicalWorks