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Vagaro vs Luma Health Comparison (2026)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Luma Health
4.6
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one med spa platform. EMR, SOAP notes, HIPAA compliance, injectable tracking, online booking & POS — for medical aesthetics.
Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
3.6K
5
4
3
2
1
2.8K
634
120
41
51
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app4.6
83
5
4
3
2
1
60
19
1
2
1
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this appPros
“However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“I like that it combines scheduling, payment processing, and client management in one system, which helps reduce the need for multiple tools.”
MG
Mailen G.
Client
Pros
“I tried over 6 times to pre-register my father for an appointment, both on my newer model iPhone and on several different browsers on my desktop.”
DC
David C.
Website Designer
“The integration with our electronic health record (EHR) system has also been a game-changer, streamlining our workflow and reducing administrative tasks.”
DA
DITRICK A.
MANAGER
“The automated messaging and flexible workflows make patient outreach smoother and save staff time.”
AN
Aquiles N.
Patient Access
Cons
“They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available.”
Carlos B.
Owner
“there are technical glitches, especially with the mobile app and booking system—things like sync issues, crashes, or clients having trouble booking appointments can be frustrating.”
CA
Chanelle A.
Hairstylist
“The fees for cancelation wotj the vendors and last minute changes are challenging sometimes because it is automatic the fees if you cancel even if your vendor says they won’t charge you”
Victoria H.
HR Director
Cons
“Some of the customization options felt limited, especially when trying to tailor messaging for different patient groups.”
BF
Bahar F.
Senior lead security solution Architect
“My least favorite thing about Luma Health is the inconvenience with rescheduling patients. Or how some patient's don't get reminders.”
SF
Sarah F.
MA
“Sometimes apps provide health-related information, but I feel like the information is not relevant to me.”
sl
sinwu l.
team leader
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Cancellation Management
- Capacity Management
- Care Plan Management
- Charting
- Chat/Messaging
- Check-in/Check-out
- Claims Management
- Claims Scrubbing
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- E-Prescribing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Family Medicine
- For Gyms
- For Martial Arts
- For Medical Purposes
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Medical Billing
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Scheduling
- Online Store
- Online Trainer
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Gateway Integration
- Payment Processing
- Payment Reminders
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Recurring Appointments
- Referral Management
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Softphone
- Surveys & Feedback
- Telemedicine
- Two-Way Communication
- Video Conferencing
- Virtual Visits
- Virtual Waiting Room
- Wait List Management
- Workflow Management
- eCommerce Management
- Total features91
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Cancellation Management
- Capacity Management
- Care Plan Management
- Charting
- Chat/Messaging
- Check-in/Check-out
- Claims Management
- Claims Scrubbing
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- E-Prescribing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Family Medicine
- For Gyms
- For Martial Arts
- For Medical Purposes
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Medical Billing
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Scheduling
- Online Store
- Online Trainer
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Gateway Integration
- Payment Processing
- Payment Reminders
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Recurring Appointments
- Referral Management
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Softphone
- Surveys & Feedback
- Telemedicine
- Two-Way Communication
- Video Conferencing
- Virtual Visits
- Virtual Waiting Room
- Wait List Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations10
- AdvancedMD for Mental Health
- Amazing Charts
- Clarity Wave
- CureMD
- Epic
- Full Slate
- Google Calendar
- Gusto
- MEDITECH Expanse
- MatrixCare Home Health & Hospice
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Mindbody
- NextGen Office
- Nextech EHR & PM
- NueMD
- Oracle Health EHR
- QuickBooks Online
- Tebra
- Valant EHR Suite
- Veradigm Practice Management
- WebPT
- WordPress
- Xero
- Zoom Workplace
- eClinicalWorks
- Total integrations18
- AdvancedMD for Mental Health
- Amazing Charts
- Clarity Wave
- CureMD
- Epic
- Full Slate
- Google Calendar
- Gusto
- MEDITECH Expanse
- MatrixCare Home Health & Hospice
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Mindbody
- NextGen Office
- Nextech EHR & PM
- NueMD
- Oracle Health EHR
- QuickBooks Online
- Tebra
- Valant EHR Suite
- Veradigm Practice Management
- WebPT
- WordPress
- Xero
- Zoom Workplace
- eClinicalWorks
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