MatrixCare Private Duty - 2026 Pricing, Features, Reviews & Alternatives

MatrixCare Private Duty is a comprehensive agency management system providing non-medical home care functionality that grows with you.

There’s no place like home, and today’s technology is making it possible for seniors to stay in their homes and age in place longer than ever before.

Grow your census and revenue while increasing client, family, and caregiver satisfaction with MatrixCare’s Private Duty software.

Key elements include mobile and telephony EVV solutions for field staff, EVV integrations with the largest state selected vendors (Sandata, HHAeXchange, Tellus), client inquiry lead process, robust scheduling, billing, and payroll solutions, client and family portal, financial analytics, applicant tracking, and caregiver/client satisfaction survey integrations.

Robust private-duty software you won't outgrow.

- Client and caregiver management

- Flexible scheduler

- Mobile schedules and task capture

- Point of care for assessments and visit notes

- Integrated telephony

- Payroll and reimbursement

- Billing and A/R

- Sales and marketing

Benefits of MatrixCare for private duty:

1) Gain a better understanding of your referral network.

See what referral activity in your region looks like and learn how to market to those who influence decisions about post-acute services for seniors. Our private duty home care software can help you gain insight into referrals and ensure smooth transitions after intake.

2) Reduce costs.

Our flexible licensing options ensure your private duty software costs scale down as you grow your business. Smaller companies can choose Active Client Pricing and convert to a Named User Pricing model once their business expands.

3) Grow unbounded.

For growing private duty companies, MatrixCare’s solution serves as a replicator of your most valuable staff members by making information once stored in their heads or on sticky notes readily available to all the right people across your agency. MatrixCare’s private duty software simplifies caregiver matching, scheduling, payroll, billing and revenue cycle management, and streamlines your operational processes.

4) Improve caregiver recruitment and retention.

Caregivers are increasingly difficult to hire and keep. Once you have them, keep them happy and engaged with our mobile solutions for time and attendance, task tracking, visit notes, and assessments. Build closer staff/caregiver ties with reminders, activity tracking, notifications, and warnings to keep your staff abreast of the things that are important to your caregivers and to your success.

5) Real time, real people.

While our software changes as the industry evolves, what has never changed is our unwavering focus on supporting our clients day-to-day in a friendly and responsive manner. Our clients rate us throughout the year, and while we don’t always get a perfect score, it is our goal on every call. Online help, videos, and documentation are available, but if clients prefer to call us when they need assistance, we’re more than happy to help!

6) Save time.

MatrixCare’s private duty software solution eliminates redundant data entry and automates recurring tasks such as scheduling, payroll and billing. In the home and in the community, visit information captured via smartphone or telephone streamlines payroll and billing. Communication between the office and caregiver using our mobile application reduces calls to the office, connects people with announcements and reminders, and saves you time in your day.

7) Operate safely.

When it comes to your data, keeping your information secure is of the utmost importance. It can be complex and challenging to know if you’re protected, so when selecting an EHR partner be sure to inquire about their security program. As part of the ResMed family, we’re able to adopt best practices and protocols from a leader in digital health and connected technology. Find out how we keep your data safe and secure.