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MedChat
HIPAA compliant chatbot platform
Table of Contents
MedChat - 2026 Pricing, Features, Reviews & Alternatives
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MedChat overview
What is MedChat?
Medchat is a cloud-based software designed to help physicians, pharmacies and other businesses in healthcare industry create, launch, and manage Artificial Intelligence (AI)-enabled chatbots to capture patient details via web forms, streamline communications, schedule appointments, and more. The platform offers bot frameworks, which allows developers to create, test, and deploy custom bots using personalized layouts, webhooks, and data validation processes.
Medchat enables administrators to record and store patient information in a centralized repository and provide roles-based permissions to facilitate secure access to members across departments. The built-in visual builder includes predefined components, documents, cards, and various other elements, which let users design digital assistants to handle clinical trial recruitment, telemedicine, billing, revenue cycle, medication adherence, and other operations.
Triage bots in Medchat allow medical professionals to automate patient interactions and capture and evaluate patients’ symptoms to provide care suggestions through real-time feedback. The application also ensures compliance with ISO, SOC, HITECH, HIPAA, and other statutory regulations.
Starting price
Alternatives
with better value for money
MedChat’s user interface
MedChat reviews
Overall rating
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MedChat's features
MedChat alternatives
MedChat
Starting from
No pricing info
Jotform
Starting from
39
Per month
Fieldguide
Starting from
No pricing info
Birdeye
Starting from
No pricing info
MedChat integrations (1)
Top integrations
MedChat support options
Typical customers
Platforms supported
Support options
MedChat FAQs
MedChat has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. Does MedChat offer an API?
No, MedChat does not have an API available.
Q. What level of support does MedChat offer?
MedChat offers the following support options:
Email/Help Desk