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myUnity vs HHAeXchange Comparison (2026)

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Good recommendations?

myUnity

HHAeXchange

Overview

Netsmart helps you easily connect to other healthcare partners, automate time-consuming processes, and improve communication with care teams in one simple-to-use solution.

Developed specifically for Medicaid personal care, HHAeXchange is the leading technology platform for homecare agency management.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

No screenshots yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

375

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

143

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

3.6

100

Value for money

Ease of use

Features

Customer support

42%

would recommend this app

Pros

“Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.”

Chris G.

Chief Information Officer

“We have to manipulate the reports to get data that our leadership needs.”

Bobbie D.

Manager of Clinical Systems

“We are able to use it both on tablets, laptops and desktop.”

Bobbie D.

Manager of Clinical Systems

Pros

“Billing and Scheduling is a very easy-to-use application that allows you to create schedules and send invoices without any problems.”

DIANA H.

Administrator

“Our account with HHAeXchange is linked to InMyTeam, and at times, the shift will not populate in HHAeXchange even though it's been bileld in InMyTeam.”

Ashlee P.

Payroll and Benefits Specialist

“Simple. And I like the fact that they have a support chat that is available twenty 47”

Shacria D.

Secretary

Cons

“The system and processes have not improved.”

Jayson M.

Physical Therapist

“Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. ”

Nancy S.

“Entry screens not very intuitive, new users complain it's not friendly. ”

Nancy S.

Cons

“THE VERIFICATION PROCESS TIME HAS NEARLY DOUBLES, MORALE IS DOWN, AND THE CLIENT'S HATE IT.”

hector r.

supervisor

“A lackadaisical approach does not work in this case, since it is revenue and that runs the agencies business and pays the HHAeXchange bill....and their salary.”

George R.

Administrator

“Agents do not read the entire ticket to understand the issue.”

Kelly F.

Billing and Collections Manager